The Old Mill Whitchurch

Hotels
7.3 (571 reviews)
Old Mill Park Avenue , Whitchurch , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and comfortable rooms
Cons:
Issues with cleanliness
Inconsistency in room quality
Amenities not fully available

Categories

Cleanliness
5.56
Multiple reviews noted issues with cleanliness and unpleasant smells.
Service
8.53
Hosts were accommodating, and many reviews highlighted positive experiences with staff.
Location
8.57
Great location, convenient for local attractions and transport.
Room Quality
6.52
Rooms varied in quality; several guests reported problems with comfort and features.
Amenities
7.35
Some amenities were positively noted, though there were criticisms of specific facilities.
Value for Money
7.51
Generally seen as good value but with significant caveats regarding room quality.
Food and Beverage
7.06
Dining experiences varied; good meals reported but missed opportunities due to restaurant closures.
Overall Experience
7.33
Mixed overall, with some positive stays overshadowed by significant issues in others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:17

Property Description

Charming Vintage Hotel in Whitchurch

Elegant Rooms with Garden Views
Indulge in a stay at The Old Mill Thai vintage and enjoy elegantly designed guest rooms with a seating area, flat-screen TV, and safety deposit box. The private bathrooms feature showers and complimentary toiletries, while the garden views add a touch of tranquility to your stay.

Family-Friendly Accommodation
With family rooms available, The Old Mill Thai vintage is the perfect choice for a getaway with your loved ones. Unwind in comfort and style while creating unforgettable memories with your family in our welcoming hotel.

Convenient Location and Modern Amenities
Located near popular attractions such as Chester Racecourse and Chester Zoo, our 4-star hotel offers free WiFi, a garden, and a terrace for guests to relax and unwind. With Trentham Gardens and Telford International Centre within driving distance, convenience meets luxury at The Old Mill Thai vintage.

Book your stay now at The Old Mill Thai vintage for a memorable and delightful experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.3
Based on 571 reviews
Cleanliness: 5.56
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.35
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 7.33
M
Michael • couple • au
8
2026-07-18 • via Nuitee
O
Ophelia • couple • gb
5
2026-07-18 • via Nuitee
G
George • couple • gb
1
Good location but totally unacceptable dirty condition of room
Pros:

Location was good

Cons:

Room was filthy and so hot it was uncomfortable the fan provided was filthy with dust. The bathroom was mouldy and all of the floor edging broken and rotten

2026-07-18 • via Nuitee
M
Mcmillan • solo_traveller • gb
1
Pros:

The room was clean and tidy but very small.

Cons:

There wasn't any windows so no fresh air the room temperature was unbearable and I couldn't get comfortable

2026-07-14 • via Nuitee
J
Joe • family_with_children • gb
1
Don't go here if you want to sleep!
Pros:

The location was very convenient. The room was clean. I'm home now.

Cons:

The walls and floors are paper thin. You can hear absolutely everything that the other guests are doing (and they can hear you). On both nights, we were kept awake by noisy guests until around 1am - 2am. The second night I had earplugs, but the noise of two people drinking and chatting still got through. It seemed like they were right outside my door, but my son was in another room, and he said the same, so that shows how thin the wall are.

2026-07-06 • via Nuitee
T
Tessyman • solo_traveller • gb
9
Nice view of the park
Pros:

Easy to get into the room

Cons:

Restaurant was closed

2026-07-06 • via Nuitee
E
Emma • family_with_children • gb
8
2026-07-05 • via Nuitee
D
Dominique • couple • gb
8
Pros:

Good location, quiet area.
Very comfortable bed

Cons:

Very thin walls, could hear the conversation happening in the room next door to us.
Only stayed one night where the restaurant was closed so don’t know if the noise from there also carries

2026-06-30 • via Nuitee
M
Mike • solo_traveller • gb
3
Pros:

The location

Cons:

The room was at the top of the building accessible only by a rickety spiral staircase with a handrail sellotaped together. The room had no visible means of escape should there be a fire or smoke from the lower levels. The TV remote was inoperative I had to bung up a drafty hole above the bed with a towel. A board fell exposing the wiring in the wall. Otherwise all ok.

2026-06-30 • via Nuitee
S
Stuart • solo_traveller • gb
7
Pros:

Convenient location, well priced.

Cons:

Tiny room, absolutely boiling hot. No food option.

2026-06-29 • via Nuitee
S
Selwyn • couple • nz
7
Comfortable room; convenient location.
Pros:

Good location by lovely park & near centre of town; spacious rooms.

Cons:

A little rundown compared to photo.

2026-06-29 • via Nuitee
K
Kath • solo_traveller • gb
7
Pros:

No breakfast

Cons:

Breakfast

2026-06-25 • via Nuitee
D
DANIEL • solo_traveller • ie
5
Practical
Pros:

Nothing

Cons:

Informal

2026-06-25 • via Nuitee
K
Katie • solo_traveller • gb
9
Pros:

Good central but quiet location in Whitchurch, with on-site parking. Room was well-equipped with everything you need. Good shower and two chairs in the room.

Cons:

Bed and pillows just about OK, but not luxuriously comfortable!

2026-06-24 • via Nuitee
A
Anne • solo_traveller • ca
8
Comfortable room, not the best check in procedure
Pros:

We were given a larger room on the 1st floor and were able to keep our bicycles in the room. Even though it was a heat wave outside, the room had a very good fan that circulated the air well. Comfortable bed and good room darkening curtains. Also really liked that our room had a small refrigerator. Lovely quiet location close to a large park as well as the town centre

Cons:

I wasn’t a fan of the bathroom design which was all in one with a shower not separated from the rest of the bathroom. This resulted in a very wet floor that took forever to dry and i was concerned about slipping. Also the TV in the bedroom didn’t work with the remote, the wifi code given didn’t match the wifi offered but at least we could hook onto the next door restaurants wifi. When we arrived we hadn’t been provided with the check-in information and had to phone the accommodation and it seemed the phone was likely answered by an AI system and we didn’t get into our room until I finally sent a message through our booking link.

2026-06-24 • via Nuitee
B
Brian • extended_group • gb
8
2026-06-23 • via Nuitee
J
Jamie • solo_traveller • gb
8
2026-06-22 • via Nuitee
J
John • solo_traveller • gb
8
Comfortable, convenient and reasonably priced.
Pros:

Situated in a quiet location next to park, just a couple of minutes walk to the town. Rooms were clean and comfortable with easy chairs, tv, fridge, portable air con(noisy), electric fan.

Cons:

The windows in my room don’t open so it might be a problem during a heatwave. You’d need the air con and fan.

2026-06-22 • via Nuitee
A
Alice • couple • gb
9
2026-06-18 • via Nuitee
J
Jase • solo_traveller • gb
8
Really nice. Some minor improvements would improve the room as mentioned above.
Pros:

Location was perfect. Breakfast was not available

Cons:

The light on the mirror in the bathroom did not work. A towel rail in the bathroom would be useful. Limited channels on the TV. No BBC 1 or 2.

2026-06-16 • via Nuitee