Artus Hotel

Hotels
4.7 (188 reviews)
Artusstr. 28 , Düsseldorf , de

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Express check-in/check-out
Tour desk

Review Highlights

Pros:
Good location near public transport
Friendly reception in some cases
Cons:
Serious cleanliness issues
Poor service and management communication
Inconsistency in room quality and amenities

Categories

Cleanliness
1.59
Multiple reviews highlight severe cleanliness issues, indicating significant dissatisfaction.
Service
5.56
While there was poor service at times, some staff were friendly which slightly helps the rating.
Location
7.6
Commendable location as noted in the headlined reviews about accessibility.
Room Quality
4.55
Room quality mentioned to be outdated and inconsistent with expectations.
Amenities
4.58
Limited amenities were noted, specifically the lack of a kettle and early morning noise.
Value for Money
6.54
Value was seen as acceptable, but issues with the service detracted from the overall value.
Food and Beverage
4.59
No specific comments on food and beverage; assumed average due to missing data.
Overall Experience
2.56
Overall experience was largely negative, with severe dissatisfaction leading to abandonment of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:53

Property Description

Cosy Rooms and Quiet Location:
Experience comfort and tranquility at our hotel nestled in the peaceful Mörsenbroich district of Düsseldorf. Our cosy rooms provide the perfect retreat after a day of exploring the city.

Convenient Location and Easy Access:
With the Rather Broich tram stop just 100 meters away, guests can easily access Düsseldorf Old Town, city center, and the airport within minutes. Explore nearby attractions such as Grafenberg Forest, race track, wildlife park, and DEG winter sports centre.

Proximity to Major Venues:
Whether you're here for a sports event at ISS Dome or a business trip to Düsseldorf Exhibition Centre, our hotel's prime location ensures you're never far from the action. Book your stay at Artus Hotel now for a memorable Düsseldorf experience.

Important information:

Please note that guests are requested to show upon arrival the credit card used during the booking process. Please contact the property for more details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.7
Based on 188 reviews
Cleanliness: 1.59
Service: 5.56
Location: 7.6
Room Quality: 4.55
Amenities: 4.58
Value for Money: 6.54
Food and Beverage: 4.59
Overall Experience: 2.56
T
Tahy • solo_traveller • de
1
2026-07-23 • via Nuitee
U
Ufuk • couple • us
5
2026-07-17 • via Nuitee
M
Mohamed • solo_traveller • tn
4
2026-07-17 • via Nuitee
S
Sina • couple • de
1
Furchtbar
Pros:

Gar nichts

Cons:

Alles, es war dreckig. Auf dem Bett lagen Haare von anderen Personen. Die Fotos entsprechen nicht der Wahrheit. Das Gemeinschaftsbad war unter aller Sau dreckig und wir waren zu der Zeit die einzigen. Die Vermieter vom Hotel haben im Zimmer daneben geschlafen. Die Vermieter konnten kein deutsch und waren super unfreundlich. Die Parkplätze sind eine Katastrophe.

2026-07-16 • via Nuitee
M
marc • solo_traveller • nl
8
Pros:

Prijs

2026-07-12 • via Nuitee
U
Unterseher • solo_traveller • de
2
2026-07-08 • via Nuitee
D
Darya • couple • lt
10
2026-07-01 • via Nuitee
I
Illia • couple • de
1
2026-06-29 • via Nuitee
Z
Zyhun • solo_traveller • de
7
2026-06-29 • via Nuitee
S
Sinisa DEKIC • solo_traveller • hr
1
Pros:

Nichts

Cons:

Alles

2026-06-27 • via Nuitee
A
Alexander • solo_traveller • de
8
Pros:

La tranquilidad del lugar

2026-06-26 • via Nuitee
O
Oleg • solo_traveller • lt
1
Cons:

Нас выгнали!Не дав даже заселиться, начали кричать,что в 8 вечера отель закрывается и что 6 евро(туристический сбор) мы должны сею же минуту,мы предложили оплатить картой,после чего из подвала вылез агрессивный сынуля и начал тупо выталкивать нас за дверь,в итоге мы остались на улице, благо недалеко нашлась нормальная гостиница,куда в итоге мы и заселились.

2026-06-24 • via Nuitee
K
K • solo_traveller • de
4
2026-06-19 • via Nuitee
T
Tereza • solo_traveller • cz
5
2026-06-17 • via Nuitee
E
Egzon • solo_traveller • xk
1
Pros:

If you book before 8pm, the hotel does not consider it reasonable to accept you as a customer, and does not accept your cancellation and refund.

2026-06-14 • via Nuitee
A
Anna • couple • de
10
Ich konnte mich ausruhen und es war ruhig und friedlich.
Pros:

Ich habe ein Hotel für die Nacht vor meinem Flug gebucht. Es hat meine Erwartungen für den Preis voll und ganz erfüllt.

Saubere Zimmer, Bettwäsche, guter Wasserdruck unter der Dusche und heißes Wasser.

Cons:

Wir müssen sich vor dem 20 Uhr anmelden, und es gibt kein automatisches System, um die Schlüssel jederzeit abzuholen.

2026-06-14 • via Nuitee
L
look at my face • solo_traveller • de
1
2026-06-11 • via Nuitee
M
Marcel • couple • at
3
2026-06-10 • via Nuitee
K
Karine Cristine • solo_traveller • br
1
2026-06-08 • via Nuitee
M
Merouane • solo_traveller • de
1
Pros:

Schlafzimmer , personal

2026-06-06 • via Nuitee