Best Western Plus Dunfermline Crossford Keavil House Hotel

Hotels
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Best Western Plus
7.7 (1573 reviews)
Main Street, Dunfermline , Dunfermline , gb

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Good pool facilities
Cons:
Cleanliness issues
Food quality
Service inconsistencies

Categories

Cleanliness
6.85
Several reviews mentioned cleanliness issues, specifically bathrooms and carpets.
Service
8.31
Mixed reviews; some staff were friendly and helpful, but service was sometimes lacking.
Location
8.85
Location generally received positive feedback, considered good for access.
Room Quality
7.31
Rooms were described with some positive aspects but also noted as dated or basic.
Amenities
7.84
Facilities like the pool were appreciated, although some were closed during the stay.
Value for Money
7.8
Value perception varied; some considered it reasonable while others found it lacking.
Food and Beverage
6.85
Multiple guests found food quality disappointing, especially during breakfast.
Overall Experience
7.82
The overall sentiment was mixed, with enjoyable elements but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 13:08

Property Description

Luxury Health and Leisure Spa
Indulge in relaxation at the impressive Picture of Health Club and Spa with an indoor pool, hot tub, sauna, steam room, and a modern gym. Enjoy exercise classes and rejuvenate your senses in this luxurious setting.

Award-Winning Restaurant
Savor the flavors of Scotland at the Botanist Restaurant, offering a modern Scottish menu and a diverse wine selection. Start your day with delicious breakfasts and end it with a delightful Sunday roast, all within the comfort of the hotel.

Convenient Location
Located just a short walk from Dunfermline Golf Club and surrounded by private wooded grounds, Best Western Plus Keavil House Hotel offers a peaceful retreat. Explore the historic sites of Dunfermline and easily access Edinburgh and Inverkeithing for more adventures.

Book your stay at Best Western Plus Keavil House for a perfect blend of luxury, convenience, and culinary delights.

Important information:

Please note children's beds and cots can only be accommodated in the Executive Rooms, subject to availability.
Please note the following Group and long stay Policies:
- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking
This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 13 years old stay for free when using an available extra bed.
    Children from 14 years old to 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1573 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 6.85
Overall Experience: 7.82
S
Shawn • family_with_children • gb
7
Good last min Ute option for hotel with access to a pool & hot tub.
Pros:

Nice access to the health club. Very friendly staff.

Cons:

A little dated, beds could be more comfortable. Menu at restaurant was pretty basic.

2026-05-30 • via Nuitee
W
Wayne • couple • gb
5
Not what thought it would be for 4 star
Pros:

The spa and food

Cons:

Lack off service but due to lack off staff, Staff was there are amazing. Barman trying to make drinks and serve at sametime didn't feel anyone was managing the place. Time drinks came we finished our food

2026-05-29 • via Nuitee
M
Martins • family_with_children • ch
8
2026-05-29 • via Nuitee
E
Emma • solo_traveller • gb
7
2026-05-28 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-05-25 • via Nuitee
C
Claire • couple • gb
6
2026-05-25 • via Nuitee
L
Lindsay • couple • gb
8
A really enjoyable stay
Pros:

Lovely setting and building. The staff were extremely helpful and welcoming.

Cons:

The decor and furniture were a little tired but didn’t detract from comfort and pleasant atmosphere.

2026-05-24 • via Nuitee
D
David • solo_traveller • gb
10
2026-05-24 • via Nuitee
C
Clare • couple • gb
10
2026-05-24 • via Nuitee
J
Jane • solo_traveller • gb
8
Pros:

Breakfast was lovely and my room superb

Cons:

My evening meal was a little disappointing, but there was a large group in at the same time

2026-05-24 • via Nuitee
W
William • extended_group • gb
7
Rooms feel a little tired, but overall a pleasant stay.
Pros:

The room was comfortable and quite clean (mostly) - and the hotel’s location is very peaceful. Great pool and leisure centre.

Cons:

The rooms do feel a little tired - like they’ve not been updated or refreshed in a long time.

I also noticed various issues during my stay too. First, the door leading onto the garden didn’t unlock at all, so I couldn’t open it. Not the end of the world but a little annoying. My room was also missing a TV remote, but reception rectified this. However - the TV didn’t work at all. I tried to swap the remote with another room (which my friend was staying in) - but this didn’t work either. I gave up in the end (and didn’t feel like another trip back to reception to sort it). The wifi signal in the room was also abysmal (basically non-existent). The hotel location has very poor signal (on EE) so good wifi is essential in this day and age, but this hotel does not have good WiFi.

2026-05-23 • via Nuitee
R
Ryan • solo_traveller • gb
7
2026-05-23 • via Nuitee
A
Anderson • solo_traveller • gb
10
2026-05-23 • via Nuitee
L
Linda • family_with_children • ca
7
2026-05-22 • via Nuitee
E
Erica • solo_traveller • gb
9
2026-05-22 • via Nuitee
C
Creshia • family_with_children • gb
10
Pros:

The rooms are spacious and clean, the staff are top notch,, and the leisure facilities are fantastic, especially the classes.

Cons:

The restaurant menu is very uninspiring.

2026-05-22 • via Nuitee
G
Graham • family_with_children • gb
10
2026-05-22 • via Nuitee
V
Victoire67 • couple • nl
3
Ontzettend teleurstellend
Pros:

Niets

Cons:

Kamers, slechte staat, 4 keer andere kamer vanwege kruimels in bed, kapotte vloerbedekking, diverse gaten in beddelakens en dan genoegen nemen met minder

Diner was ook chaos, keuken kon t niet aan. Veel te lang wachten op uiteindelijk koud eten.

2026-05-21 • via Nuitee
R
Robert • solo_traveller • gb
10
Pros:

The staff were very helpful.

2026-05-20 • via Nuitee
C
Carl • solo_traveller • gb
10
2026-05-20 • via Nuitee