Hotel Osner

Hotels
7.5 (1234 reviews)
Court Crescent, Esplanade , East London , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cockroaches
Lack of amenities
Old furniture

Categories

Cleanliness
6.64
Several mentions of issues with cleanliness including cockroaches and blocked bathrooms.
Service
8.61
Generally friendly staff, but some reports of poor response to maintenance issues.
Location
8.65
Multiple reviews praised the great location close to the beach and restaurants.
Room Quality
6.6
Complaints about old furniture, unavailability of basic amenities, and room issues.
Amenities
6.63
Lack of bar fridges, microwaves, and cutlery mentioned as drawbacks by several guests.
Value for Money
8.09
Affordable pricing noted, but issues with room quality affect perception.
Food and Beverage
7.14
Mention of lack of meal options but no major complaints about available offerings.
Overall Experience
7.61
Mixed reviews leading to a balanced outcome, highlighting both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:19

Property Description

Panoramic Views of the Indian Ocean
Experience breathtaking views of the Indian Ocean from your room at this beachfront hotel in East London. The furnished terrace offers a perfect spot to relax while overlooking the outdoor swimming pool.

Modern Amenities and Dining
Enjoy brightly decorated rooms with satellite TV, private bathrooms, and air conditioning options. Indulge in an international buffet breakfast and dinner at the Jasmine Room, followed by drinks at the modern bar with stunning views of Quigney Beach.

Convenience and Excursions
Benefit from 24-hour reception services including luggage storage and safety deposit boxes. Get information on local excursions and water sports at the tour desk. Don't miss the chance to visit Inkwenkwezi Private Game Reserve just a short drive away.

Ready to indulge in a beachfront getaway with stunning views and modern amenities? Book your stay now!

Important information:

Please note that the hotel will request that a credit card authorization form to be completed by the guest. A copy of the back and front of the credit card and a copy of passport is needed.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs ZAR 90 per 24 hours.

Location

Guest Reviews

7.5
Based on 1234 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
A
Athandile • family_with_children • za
8
2026-05-27 • via Nuitee
Z
Zee • family_with_children • za
8
Miscommunication and cleaners attitude
Pros:

The sea view and being in a convenient place

Cons:

The rules which were not cleared indicated ,when you taking the towel to the swim ,no you cant do that you go to the reception deposit a towel,kids wanted to swim the morning ,no until break period has ended,all those rules you are being communicated while you are ready to go and swim not prior or when checking in.
When were checking out the cleaner came to our room while we're moving our items to go and check out ,with no greeting she just came in and started working mind you we still checking cupboards and bathrooms ensuring that we are not leaving anything behind

2026-05-26 • via Nuitee
E
Emmah • extended_group • za
4
Average
Cons:

There was no fridge , WiFi didn't connect properly in our room. Reception staff weren't so friendly.

2026-05-25 • via Nuitee
A
Aphindiwe • solo_traveller • za
9
Pros:

I like the beach view, the bathroom, the bed i mean almost everything.

2026-05-25 • via Nuitee
T
Tinevimbo • family_with_children • zw
9
2026-05-24 • via Nuitee
C
Cokiswa • solo_traveller • za
10
2026-05-23 • via Nuitee
M
Maliwa • solo_traveller • za
10
Pros:

Services
The room
View

Cons:

None

2026-05-23 • via Nuitee
L
Linda • solo_traveller • za
10
2026-05-22 • via Nuitee
T
TaLukhs • solo_traveller • za
9
Pros:

Yonke into

Cons:

Nothing

2026-05-22 • via Nuitee
L
Louwmari • family_with_children • za
6
2026-05-22 • via Nuitee
K
Khwinana • solo_traveller • za
5
Pros:

Nothing

Cons:

All

2026-05-21 • via Nuitee
J
Joseph • solo_traveller • za
8
2026-05-21 • via Nuitee
S
Shirnelle • solo_traveller • za
8
Pros:

Great location with sea views
Spacious shower
Comfortable beds
Secure parking

Cons:

The quality of the tv streaming was poor

2026-05-18 • via Nuitee
W
Wandile • extended_group • za
7
2026-05-18 • via Nuitee
N
Norolela • solo_traveller • za
10
2026-05-18 • via Nuitee
L
Lungisa • solo_traveller • za
10
Pros:

Food, network, sea view, cleanliness, staff

Cons:

Door lock reader was not covered. It was bare.
We booked for 3 adults. But there were 2 glasses, 1 bottle of water, 1shower cap 2 sachets of coffee and sugar

2026-05-17 • via Nuitee
J
Jannon • solo_traveller • za
5
Pros:

We stayed for one night as a stop over.
The view was beautiful from sea facing rooms. Staff was helpful with complaints.

Cons:

The room had a bad smell that lingered.
No bar fridge.
Floors were not cleaned/vacuumed.
Very noisy area.
Toilet had a leak in one of the rooms. Instead of moving rooms, we were told to "bang" it.

2026-05-16 • via Nuitee
Y
Yongama • solo_traveller • za
1
Pros:

Management of noise and also change flooring and ventilation on bathrooms

Cons:

Noise control couldn't sleet and also flooring and bathrooms

2026-05-16 • via Nuitee
S
Sinomtha • solo_traveller • za
6
Cons:

It's old.

2026-05-15 • via Nuitee
I
Itumeleng • extended_group • za
10
I enjoyed my stay
Pros:

I liked the cleanliness and daily room service

Cons:

The noise form other visitors

2026-05-15 • via Nuitee