Hotel Osner

Hotels
7.5 (1314 reviews)
Court Crescent, Esplanade , East London , ZA

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cockroaches
Lack of amenities
Old furniture

Categories

Cleanliness
6.64
Several mentions of issues with cleanliness including cockroaches and blocked bathrooms.
Service
8.61
Generally friendly staff, but some reports of poor response to maintenance issues.
Location
8.65
Multiple reviews praised the great location close to the beach and restaurants.
Room Quality
6.6
Complaints about old furniture, unavailability of basic amenities, and room issues.
Amenities
6.63
Lack of bar fridges, microwaves, and cutlery mentioned as drawbacks by several guests.
Value for Money
8.09
Affordable pricing noted, but issues with room quality affect perception.
Food and Beverage
7.14
Mention of lack of meal options but no major complaints about available offerings.
Overall Experience
7.61
Mixed reviews leading to a balanced outcome, highlighting both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:19

Property Description

Panoramic Views of the Indian Ocean
Experience breathtaking views of the Indian Ocean from your room at this beachfront hotel in East London. The furnished terrace offers a perfect spot to relax while overlooking the outdoor swimming pool.

Modern Amenities and Dining
Enjoy brightly decorated rooms with satellite TV, private bathrooms, and air conditioning options. Indulge in an international buffet breakfast and dinner at the Jasmine Room, followed by drinks at the modern bar with stunning views of Quigney Beach.

Convenience and Excursions
Benefit from 24-hour reception services including luggage storage and safety deposit boxes. Get information on local excursions and water sports at the tour desk. Don't miss the chance to visit Inkwenkwezi Private Game Reserve just a short drive away.

Ready to indulge in a beachfront getaway with stunning views and modern amenities? Book your stay now!

Important information:

Please note that the hotel will request that a credit card authorization form to be completed by the guest. A copy of the back and front of the credit card and a copy of passport is needed.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.5
Based on 1314 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
S
Siyamthanda • solo_traveller • za
10
2026-09-19 • via Nuitee
G
gxolo • family_with_children • za
7
None
Pros:

Had no breaffast

Cons:

none

2026-09-18 • via Nuitee
A
Asavela • solo_traveller • za
6
Pros:

The hotel is in the Centre

Cons:

There was no fridge in my room
Lifts was not working

2026-09-18 • via Nuitee
K
Kanyiso • solo_traveller • za
10
Pros:

Good

2026-09-16 • via Nuitee
T
Thembalethu • solo_traveller • za
4
Pros:

Location clean rooms and also comfort beds

Cons:

Didn't get wi fi access

2026-09-14 • via Nuitee
M
Mhambi • family_with_children • za
10
2026-09-14 • via Nuitee
G
Gwama • solo_traveller • za
10
Cons:

There are 🪳 you need to something about it

2026-09-14 • via Nuitee
C
Cokiswa • solo_traveller • za
5
Pros:

I like the Hotel

Cons:

I booked for 2 nights Friday and Saturday and, I paid the half on Thursday my booking was canceled, and no refund, I booked again, the room I found,506 the bed is noisy and I was not comfortable, 3rd thing as it was raining the rain get inside the window while the window was closed and the curtain was damp

2026-09-13 • via Nuitee
Z
Zwelake • solo_traveller • za
7
Pros:

Sea view

Cons:

.breakfast wasn't included

2026-09-13 • via Nuitee
N
Ntombizodwa • family_with_children • za
10
2026-09-13 • via Nuitee
J
John Colin • solo_traveller • za
7
2026-09-12 • via Nuitee
I
Intle • extended_group • za
10
2026-09-10 • via Nuitee
M
MBALI • extended_group • za
5
Pros:

We liked the pool

Cons:

We used stairs from level 6 to ground. Lifts were not working

2026-09-10 • via Nuitee
M
Mathole • extended_group • za
5
2026-09-10 • via Nuitee
N
Noluvuyo • extended_group • za
10
Evrything was perfect
Pros:

Very neat n clean

Cons:

The was little problem on a shower.water didn’t come heavy oh proper

2026-09-10 • via Nuitee
A
Avuyile • solo_traveller • za
7
2026-09-08 • via Nuitee
N
Nontokozo • extended_group • za
4
We just glad we had a place nearby the venue to sleep but otherwise the place was very underwhelming
Pros:

The only thing I liked about the place was the view.

Cons:

The lifts were not working from Saturday night and we had to use the stairs, the toilet had a bad urine smell when we checked in, the windows were dirty and people were shouting and singing in the passages at night. we reported it but it still continued.

2026-09-07 • via Nuitee
Z
Zandiswa • solo_traveller • za
9
Pros:

Have iron for clothing or telephones to use to get assistance

2026-09-07 • via Nuitee
M
Mgoqi • solo_traveller • za
6
Pros:

Location
The room was spacious and neat
The staff was friendly at the Reception.

Cons:

The booking was for 3 people but there was one bottle of water when we checked in.
I could not connect to Wifi
I used a cup on Saturday morning for tea and when I came back in the evening it was still there dirty.
The lifts were not working on Sunday morning.

2026-09-07 • via Nuitee
P
Pelisa • extended_group • za
5
2026-09-06 • via Nuitee