Hotel Osner

Hotels
7.5 (1275 reviews)
Court Crescent, Esplanade , East London , za

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cockroaches
Lack of amenities
Old furniture

Categories

Cleanliness
6.64
Several mentions of issues with cleanliness including cockroaches and blocked bathrooms.
Service
8.61
Generally friendly staff, but some reports of poor response to maintenance issues.
Location
8.65
Multiple reviews praised the great location close to the beach and restaurants.
Room Quality
6.6
Complaints about old furniture, unavailability of basic amenities, and room issues.
Amenities
6.63
Lack of bar fridges, microwaves, and cutlery mentioned as drawbacks by several guests.
Value for Money
8.09
Affordable pricing noted, but issues with room quality affect perception.
Food and Beverage
7.14
Mention of lack of meal options but no major complaints about available offerings.
Overall Experience
7.61
Mixed reviews leading to a balanced outcome, highlighting both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:19

Property Description

Panoramic Views of the Indian Ocean
Experience breathtaking views of the Indian Ocean from your room at this beachfront hotel in East London. The furnished terrace offers a perfect spot to relax while overlooking the outdoor swimming pool.

Modern Amenities and Dining
Enjoy brightly decorated rooms with satellite TV, private bathrooms, and air conditioning options. Indulge in an international buffet breakfast and dinner at the Jasmine Room, followed by drinks at the modern bar with stunning views of Quigney Beach.

Convenience and Excursions
Benefit from 24-hour reception services including luggage storage and safety deposit boxes. Get information on local excursions and water sports at the tour desk. Don't miss the chance to visit Inkwenkwezi Private Game Reserve just a short drive away.

Ready to indulge in a beachfront getaway with stunning views and modern amenities? Book your stay now!

Important information:

Please note that the hotel will request that a credit card authorization form to be completed by the guest. A copy of the back and front of the credit card and a copy of passport is needed.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs ZAR 90 per 24 hours.

Location

Guest Reviews

7.5
Based on 1275 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
S
sanelisiwe • extended_group • za
9
Pros:

Everything the reception, the food, comfortable beds, also what i love most they have a pool. They were patient with us at the dining while the time to close already passed..

Cons:

n/a

2026-06-26 • via Nuitee
N
Nobatembu • solo_traveller • za
10
Pros:

Sea view, easy access to nearest store

Cons:

All is well, nothing

2026-06-25 • via Nuitee
N
Ntsethe • solo_traveller • za
10
Pros:

I like the fact that its near the ocean

Cons:

The noise from other people

2026-06-22 • via Nuitee
T
Thokoza • solo_traveller • za
4
Pros:

Location and hospitality

Cons:

The rooms are not sound proof ,you hear everything happening in other rooms, I mean every little thing

2026-06-22 • via Nuitee
D
Dawit • family_with_children • et
10
2026-06-22 • via Nuitee
T
Tobisa • extended_group • za
9
Pros:

I liked everything about the property.exactly his we vie it here .except that I’d love them to add bar fridges In the rooms

2026-06-21 • via Nuitee
G
Gcinomuzi Reginald • solo_traveller • za
1
Pros:

Nothing at all.

Cons:

The rooms have a bad smell and full of cocroaches .

2026-06-21 • via Nuitee
W
Wales • solo_traveller • za
9
2026-06-19 • via Nuitee
R
Raymond • solo_traveller • za
10
2026-06-18 • via Nuitee
A
Abongile • family_with_children • za
9
2026-06-17 • via Nuitee
S
Sindiswa • couple • za
7
I enjoyed the view and the reception
Pros:

The hotel was beautiful from the outside up to the reception, when I got into my room there was no door handle from the outside it’s broken and was left with wires open, it’s untidy the inside the throw in the bed was filthy dirty. The view is so beautiful it’s to die for. Pleas try and keep the rooms and floor carpet as clean as possible. Thank you

Cons:

The carpet is dirty, the brown bed throw was also dirty

2026-06-17 • via Nuitee
N
Nghona • extended_group • za
9
Good
Pros:

I did not eat breakfast.

Cons:

There was no where to include breakfast on the booking.

2026-06-16 • via Nuitee
B
Buyiswa • solo_traveller • za
5
Pros:

Hot shower

Cons:

Water in the sink took longer to go. Coffee was not enough we were 3 guests but only 2 sachets and sugar just two sachets. No liquid milk

2026-06-16 • via Nuitee
N
ngcobo • solo_traveller • za
8
Beautiful 😍
Pros:

Amazing atmosphere and staff

Cons:

Therevl was No fridge and microwave in a room

2026-06-15 • via Nuitee
G
Gunuza • family_with_children • za
7
Friendly staff, room was clean, warm and comfortable.
Pros:

The comfort and warmth of my room in this cold weather.

Cons:

Nothing, my experience was lovely

2026-06-15 • via Nuitee
B
Baphathwa • solo_traveller • za
9
2026-06-15 • via Nuitee
S
Sabelo • extended_group • za
7
Cleaners needs to be trained about customer service
Pros:

The location was good with amazing sea view

Cons:

The stuff cleaners are very very rude, they knock once and enter and tells you that they want to clean, they don’t even greet, very bad manners. The security guards at night they stay indoors and watch soccer on their phones while you are stack outside the gate hoping someone will see you and open for you.

The hotel is beautiful but also renovations are necessary more especially the room front doors they’re old and they make horrible noise when opening and closing

2026-06-14 • via Nuitee
D
Diplock • family_with_children • za
5
2026-06-14 • via Nuitee
Y
Yonela • solo_traveller • za
10
2026-06-14 • via Nuitee
Y
Yonela • solo_traveller • za
10
2026-06-14 • via Nuitee