Hotel Osner

Hotels
7.5 (1302 reviews)
Court Crescent, Esplanade , East London , za

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cockroaches
Lack of amenities
Old furniture

Categories

Cleanliness
6.64
Several mentions of issues with cleanliness including cockroaches and blocked bathrooms.
Service
8.61
Generally friendly staff, but some reports of poor response to maintenance issues.
Location
8.65
Multiple reviews praised the great location close to the beach and restaurants.
Room Quality
6.6
Complaints about old furniture, unavailability of basic amenities, and room issues.
Amenities
6.63
Lack of bar fridges, microwaves, and cutlery mentioned as drawbacks by several guests.
Value for Money
8.09
Affordable pricing noted, but issues with room quality affect perception.
Food and Beverage
7.14
Mention of lack of meal options but no major complaints about available offerings.
Overall Experience
7.61
Mixed reviews leading to a balanced outcome, highlighting both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:19

Property Description

Panoramic Views of the Indian Ocean
Experience breathtaking views of the Indian Ocean from your room at this beachfront hotel in East London. The furnished terrace offers a perfect spot to relax while overlooking the outdoor swimming pool.

Modern Amenities and Dining
Enjoy brightly decorated rooms with satellite TV, private bathrooms, and air conditioning options. Indulge in an international buffet breakfast and dinner at the Jasmine Room, followed by drinks at the modern bar with stunning views of Quigney Beach.

Convenience and Excursions
Benefit from 24-hour reception services including luggage storage and safety deposit boxes. Get information on local excursions and water sports at the tour desk. Don't miss the chance to visit Inkwenkwezi Private Game Reserve just a short drive away.

Ready to indulge in a beachfront getaway with stunning views and modern amenities? Book your stay now!

Important information:

Please note that the hotel will request that a credit card authorization form to be completed by the guest. A copy of the back and front of the credit card and a copy of passport is needed.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.5
Based on 1302 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
B
Boneka • family_with_children • za
5
Good
Pros:

I like the Room was spacious, the location next to the beach

Cons:

I booked for 3people but we recieved 1bottle of water
Another thing the comforter on bed is full of lumps which means it lost the shape now
Another thing I booked thinking the price include the Meals but Not,so I am not sure wether its Booking.com or is the Facility
Forgot my Room 501 other Bulb is not working needs to be changed
Thank you

2026-07-22 • via Nuitee
A
ACHUMA • solo_traveller • za
10
Pros:

Everything was well organized thank you so much🫡🫡🫡❤️😊

Cons:

Nothing

2026-07-21 • via Nuitee
T
Tladi Ezekiel • solo_traveller • za
10
2026-07-21 • via Nuitee
S
Sikade • solo_traveller • za
6
Cons:

I was very disappointed during breakfast because the time I was doing booking online I saw the breakfast is included in that amount, then they said no breakfast is not included so for future tell us when we are doing online state clear tha breakfast is not included. Thank you

2026-07-20 • via Nuitee
Z
Zwelake • couple • za
8
Exceptional seaview
Pros:

Was not included

Cons:

Non availability. During festive season

2026-07-15 • via Nuitee
M
Melanie • couple • za
6
Pros:

View from my room was amazing, waking up the sound of waves and beautiful sunset...

Cons:

Breakfast was good and tasty

2026-07-14 • via Nuitee
G
Gcinomuzi Reginald • solo_traveller • za
1
Pros:

Nothing

Cons:

The hotel is terrible and smelly

2026-07-13 • via Nuitee
E
Eyethu • family_with_children • za
4
It was just fine.
Pros:

Reception staff is really friendly.

Cons:

The fact that the hotel has cockroaches.
The cleaning stuff enters the room without consent.

2026-07-12 • via Nuitee
M
Matibe • solo_traveller • za
8
2026-07-11 • via Nuitee
M
Mbaxa • solo_traveller • za
10
Pros:

Room very clean and nice staff at receiption

2026-07-09 • via Nuitee
G
Goodman • couple • za
4
2026-07-08 • via Nuitee
A
Apiwe • solo_traveller • za
10
Pros:

Cleanliness and care

Cons:

Bed that was near the door, supposed to be next to others and it was difficult to chart with others

2026-07-08 • via Nuitee
N
Nomvuyiso • extended_group • za
7
2026-07-07 • via Nuitee
S
Sibabalwe • couple • za
9
2026-07-07 • via Nuitee
S
Sandra • solo_traveller • za
10
Pros:

Comfortable beds,cleanliness

Cons:

No bar fridge

2026-07-06 • via Nuitee
N
Nolubabalo • solo_traveller • za
8
2026-07-06 • via Nuitee
N
Nokulu • solo_traveller • za
10
Pros:

Staff friendly

Cons:

Nothing

2026-07-05 • via Nuitee
N
Noquli • solo_traveller • za
10
2026-07-05 • via Nuitee
G
gade • couple • za
10
Was having nice time
Pros:

Best

Cons:

I love everything about the place

2026-07-05 • via Nuitee
R
Robyn • family_with_children • za
8
We had a lovely comfortable stay.
Pros:

Location, sea view

2026-07-05 • via Nuitee