Pleasant Chiangmai

Hotels
8.2 (207 reviews)
168 Kluai Muk 2 Alley , Chiang Mai , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and well maintained
Friendly staff
Good location near airport
Cons:
Customer service issues
Firm beds
Cleanliness concerns

Categories

Cleanliness
7.38
Cleanliness was mentioned negatively in some reviews, with issues highlighted.
Service
8.85
Consistently praised throughout the reviews for being kind and helpful.
Location
8.39
Generally convenient location near the airport with easy access.
Room Quality
8.34
Rooms were described as spacious and well-maintained.
Amenities
8.37
Good amenities mentioned, including kitchen facilities and pool.
Value for Money
8.33
Good value reported for money spent, especially with included services.
Food and Beverage
7.88
Basic food options available like ramen and coffee, though not heavily mentioned.
Overall Experience
8.05
Overall experience varies but primarily positive with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:17

Property Description

Luxurious Accommodation
Pleasant Chiangmai, a 4-star hotel in Chiang Mai, offers elegantly designed guest rooms with modern amenities like flat-screen TVs, kitchenettes, and private bathrooms. Some rooms even feature terraces with stunning pool views, ensuring a comfortable and relaxing stay.

Top-Notch Facilities
Enjoy a range of facilities including an outdoor swimming pool, fitness centre, and a beautiful garden at Pleasant Chiangmai. With free WiFi, room service, and a 24-hour front desk, your every need is taken care of during your stay.

Convenient Location
Situated just 600 metres from Central Plaza Chiang Mai Airport and a short distance from popular attractions like Wat Phra Singh and Chedi Luang Temple, Pleasant Chiangmai offers easy access to the best of the city. Book now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for THB 500 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for THB 600 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 207 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.05
J
Jimmy • solo_traveller • ca
5
Cons:

Would definitely not rate this a 4 star hotel. Was an average 3 star. Everything was definitely better in the photos.

2026-06-03 • via Nuitee
R
Ribo • solo_traveller • at
6
Pros:

The pool is huge and the location is closed to the airport

Cons:

One of the staff at the reception was super impolite.

2026-06-01 • via Nuitee
L
Lotte • solo_traveller • be
9
2026-05-20 • via Nuitee
T
Taylor • couple • ca
10
Pros:

Everything was as advertised on the interweb. No complaints! Will say again.

2026-05-20 • via Nuitee
D
Domenic • family_with_children • ch
5
Lieblos
Pros:

Parkplätze bei der Unterkunft vorhanden.
Waschmaschine im Zimmer.

Cons:

Die Betreiber beschäftigen Studenten für die Rezeption, was zu enormen Unterschieden in der Qualität des Services führt. Die Dame die uns einchecken sollte liess uns ca. 20 min warten und hielt es nicht mal für nötig Hallo zu sagen. Sowas habe ich in 20 Jahren Reisen noch nie erlebt. Die Sauberkeit des Zimmers war mässig und es gab viele Haare der Vorgänger im Zimmer. Generell sind die Zimmer zweckdienlich aber ohne Charme. Das Hotel könnte so überall auf der Welt stehen. Die Betten sind hart wie ein Brett. Es wird kein Frühstück angeboten.

2026-05-14 • via Nuitee
D
Domenic • family_with_children • ch
5
Cons:

Geräte im Gym sind lebensgefährlich

2026-05-14 • via Nuitee
E
Eve • couple • gb
10
2026-05-09 • via Nuitee
N
Natalie • family_with_children • gb
10
Exceeded my expectations - Great stay
Pros:

Right near the airport so great for an early morning flight, they also provided an airport taxi included with the stay. There was also noddles, drinks, chocolate and washing powder in the room along with the washing machine so we could do washing and hang it out on the balcony which was unexpected and a treat. The apartment was huge too. Really unexpected, I just booked the cheapest room near the airport, was pleasantly surprised, it was great. Also the restaurant across the road, where you cook your own food in the hot pot was amazing!

Cons:

Nothing. Was great.

2026-05-06 • via Nuitee
S
Suki • couple • ie
10
2026-05-02 • via Nuitee
L
laeticia • solo_traveller • fr
7
Pros:

Bon qualité prix, chambre spacieux

2026-04-20 • via Nuitee
R
Ryo • solo_traveller • jp
10
2026-04-19 • via Nuitee
N
Nawaporn • family_with_children • th
10
2026-04-18 • via Nuitee
R
Rebecca • extended_group • au
10
2026-04-17 • via Nuitee
A
Antonio • family_with_children • fr
9
Pros:

Muy amables. Buena piscina.

2026-04-17 • via Nuitee
B
Burdekin • couple • au
4
2026-04-08 • via Nuitee
M
Mette • couple • dk
8
Meget for pengene, og rent!
Pros:

Stort og rummeligt værelse med stort badeværelse og badeartikler (tandbørste, sæbe, og badeslippers).

Jeg blev meget positivt overrasket, og følte jeg fik noget for pengene.

Rimelig størrelse pool, så jeg kunne svømme baner.

Jeg vil helt sikkert booke stedet igen næste gang jeg skal besøge Chiangmai!

Cons:

Personalet var ikke særlige hjælpsomme ved check in.

Aircondition og wifi virkede ikke, så der blev brugt næsten 2 timers tid på at få det til at virker, og wifi virkede ikke efterfølgende (jeg måtte på det generelle wifi og det var meget langsomt).

Der er ingen restauranter i bygningen.

Jeg vil bruge stedet som overnatning hvis jeg har brug for at vende rundt tidsmæssigt når jeg lander fra Danmark, og lige inden jeg tager tilbage til Danmark pga. beliggenheden.

2026-03-28 • via Nuitee
J
jiacheng • solo_traveller • th
10
Pros:

去机场和商场都很方便，不在航线上，不吵

2026-03-25 • via Nuitee
M
Melina • family_with_children • de
8
2026-03-24 • via Nuitee
M
Millie • solo_traveller • gb
10
Really good value for money, perfect location for airport
Pros:

Great location for airport, very clean and amazing value for money

Cons:

Said had a tumble dryer on add but didn’t, washing dries well if it’s not raining and the staff member on reception was very nice and provided hangers and iron to help dry

2026-03-22 • via Nuitee
A
Andrew Boyd • family_with_children • th
8
Great location and free airport transfers
Pros:

Walking distance to Central Chiang Mai airport. The free shuttle both to and from the hotel was much appreciated.

Cons:

The bed was very hard and very squeeky. No wine glasses. TV didn't work but since we were only there for 1 night, it wasn't a big deal.

2026-03-20 • via Nuitee