Hotel Novo Santa Cruz

Hotels
7.3 (93 reviews)
Rua Santa Cruz, 958 vila Mariana, são Paulo Hotel , Sao Paulo , br

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Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Pets allowed
Front desk (limited hours)
Offsite parking discounted rates available

Review Highlights

Pros:
Great location
Good value for short stays
Cons:
Poor service
Lack of amenities

Categories

Cleanliness
7.38
Guests noted good cleanliness but mentioned issues with hygiene items and poor quality of linens.
Service
6.85
Reviews indicated poor service experiences, especially regarding responsiveness and staff attitude.
Location
9.39
Many guests appreciated the excellent location near metro stations and amenities.
Room Quality
7.34
Rooms were described as basic and in need of maintenance, with some complaints about noise.
Amenities
6.37
Limited amenities were noted, including lack of breakfast and issues with bathroom facilities.
Value for Money
8.33
The hotel was considered a good deal for short stays, balancing cost and comfort.
Food and Beverage
5.38
No breakfast options available, which was a significant drawback for guests.
Overall Experience
7.35
Generally reasonable for a short stay, with potential improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:48

Property Description

Convenient Location
Hotel Novo Santa Cruz is strategically located in Sao Paulo, with popular attractions like Ciccillo Matarazzo Pavilion, MASP Sao Paulo, and Sao Paulo Metropolitan Cathedral just a few kilometers away.

Friendly and Helpful Staff
Our dedicated team is always ready to assist you with any information or assistance you may need during your stay, ensuring a comfortable and enjoyable experience.

Nearby Attractions
Explore the city with ease as Pacaembu Stadium and Museu Catavento are within close proximity to the hotel, while the Sao Paulo/Congonhas Airport is just 6 kilometers away for convenient travel arrangements.

Experience convenience, comfort, and exceptional service at Hotel Novo Santa Cruz - book your stay now!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 93 reviews
Cleanliness: 7.38
Service: 6.85
Location: 9.39
Room Quality: 7.34
Amenities: 6.37
Value for Money: 8.33
Food and Beverage: 5.38
Overall Experience: 7.35
V
Vinicius • solo_traveller • br
9
2026-06-03 • via Nuitee
M
Marcelo • solo_traveller • br
8
2026-05-29 • via Nuitee
H
HAMILTON • solo_traveller • br
8
Pros:

Localização

2026-05-25 • via Nuitee
F
Fab43 • solo_traveller • br
10
Pros:

Funcionários atenciosos. Lugar simples mas aconchegante

2026-05-24 • via Nuitee
J
José Alexandre • solo_traveller • br
6
2026-05-23 • via Nuitee
A
Angelica • couple • br
10
Ótimo custo benefício, fica muito bem localizado.
Pros:

A acomodação fica muito bem localizada com padaria próxima e também estacionamento próprio.

Cons:

A porta do banheiro não fechava direito, e tinha pouco papel higiênico.

2026-05-18 • via Nuitee
R
Raiane • solo_traveller • br
8
2026-05-18 • via Nuitee
M
Monti • solo_traveller • br
5
Pros:

Da garagem e atendimento.

Cons:

Frequentadores escandalosos

2026-05-14 • via Nuitee
M
Mesquita • solo_traveller • br
7
As meninas sao atenciosas. Banheiro sem o box e complicado
Pros:

Localização

Cons:

Nao.tomei cafe da manhã. Tem de.pedir no quarto so a isa4am quando perfuntei

2026-05-14 • via Nuitee
R
Roberto Carlos • extended_group • br
7
Pros:

Da localização

2026-05-05 • via Nuitee
M
Müller • solo_traveller • br
8
2026-05-04 • via Nuitee
M
Maria Vitória Porto • family_with_children • br
10
2026-05-04 • via Nuitee
M
Marli • solo_traveller • br
2
Pros:

Localização

Cons:

Tivemos que mudar de quarto três vezes, primeira porque não
tinha água no chuveiro, segunda porque não tinha água no banheiro todo e terceira por falta d'água.

2026-04-23 • via Nuitee
S
Souza • couple • br
1
Pandemônio
Pros:

Quartos mofados

Cons:

Nada ia bem, cheio de traças, mofo e ácaros

2026-04-22 • via Nuitee
M
Marco • solo_traveller • br
10
Pros:

Fácil acesso, ótimo atendimento.

Cons:

Banheiro junto com o vaso.

2026-04-19 • via Nuitee
7
79ac0012784c71aeeead3a6da39497c0 • solo_traveller • br
5
2026-04-18 • via Nuitee
9
90055004af1c70cf893e3e382d7e7cf4 • solo_traveller • br
5
Pros:

Localização, estacionamento

Cons:

Barulho dos outros hóspedes, banheiro sem box, funcionários poderiam dar uma atenção melhor

2026-04-15 • via Nuitee
C
caaf734bc5c87064851c6119cd0a2b3e • solo_traveller • br
7
2026-04-14 • via Nuitee
5
5e2a332abcf87155da9bca5b4d066878 • solo_traveller • br
8
Bom bonito e barato .
Pros:

limpeza

Cons:

não ter café da manhã, tem que pedir para levar no quarto.

2026-04-14 • via Nuitee
A
Antonio Canuto • solo_traveller • br
6
Regular
Cons:

Limpeza e manutenção do quarto

2026-04-11 • via Nuitee