فندق قصر الاندلس الذهبي - Alandalus Golden Palace Hotel

Hotels
4.1 (6497 reviews)
شارع سعد بن معاذ , Al Madinah , SA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location near key attractions
Proximity to major sites
Cons:
Poor cleanliness
Inadequate service
Room quality issues

Categories

Cleanliness
2.16
Multiple reviews highlighted issues with the cleanliness of the rooms, such as dirty linens and bathrooms.
Service
4.63
While service was criticized in some reviews, location and proximity to sites provide some justification for a higher score.
Location
8.17
Numerous reviews praised the hotel's location near key attractions.
Room Quality
2.62
Guests reported issues with room conditions, including bugs, congestion, and maintenance problems.
Amenities
3.15
Several complaints about lack of towels and slow elevators affected this category.
Value for Money
3.61
General sentiment indicates that guests felt the hotel did not offer good value corresponding to the amenities and service.
Food and Beverage
4.16
No specific mention, assuming a neutral standard quality for this hotel tier.
Overall Experience
4.33
General demographic sentiment reflected disappointment, but some positive experiences were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Central Location: Situated in the heart of Al Madinah and less than 1 km from Al-Masjid an-Nabawi.
Multilingual Staff: Arabic and English-speaking staff at your service.
Convenient Amenities: Enjoy free WiFi and available private parking for a hassle-free stay.

Book your stay at Al-Andalus Palace Golden for an unforgettable experience in Al Madinah.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

4.1
Based on 6497 reviews
Cleanliness: 2.16
Service: 4.63
Location: 8.17
Room Quality: 2.62
Amenities: 3.15
Value for Money: 3.61
Food and Beverage: 4.16
Overall Experience: 4.33
T
Thayat • couple • sa
5
2026-09-19 • via Nuitee
H
Hanz Spinser • solo_traveller • sa
4
فندق يحتاج لإعادة تطوير و تغيير للفرش .
Cons:

عدم الاهتمام بالغرف والفرش والمراتب قديمة تحتاج تغيير والغرف شبة مظلمة . من داخل الغرفة تشم رائحة الأطعمة بالغرف المجاورة لعدم تفعيل نظام تهوية و معالجة الروائح بالممرات 👎👎

2026-09-18 • via Nuitee
A
Ahmed • solo_traveller • it
1
2026-09-18 • via Nuitee
K
Kamal • solo_traveller • sa
4
Pros:

Near to the masjed

Cons:

Not clean

2026-09-18 • via Nuitee
R
Riaz • family_with_children • sa
10
2026-09-17 • via Nuitee
W
Wissem • solo_traveller • fr
1
2026-09-17 • via Nuitee
A
Ahmed • solo_traveller • it
1
2026-09-17 • via Nuitee
A
Ahmed • solo_traveller • it
1
Sequestro in albergo da lavoratore di pulizia e lo dja detto al recepionista e anche sono rassisti i
Pros:

Chi lavorano in reception

Cons:

Adette ai primo piano per servizi maleducati dispettoso Verso anziani non rispondano a la richiesta 24 ore che aspetto chugamano e carta igienica e altre accessori sono arrivate 24 ore dopo
I Bangladesh comandano l albergo no l administration in galera sei molto servito che un albergo chiedo a booking non togliere la mia recensione grazie

2026-09-17 • via Nuitee
M
Mansoor • extended_group • sa
10
Pros:

Despite the negative reviews, i enjoyed my stay

Cons:

Everything was good

2026-09-17 • via Nuitee
M
Muhammad • family_with_children • sa
5
2026-09-17 • via Nuitee
Z
Zulfiqar • extended_group • gb
7
2026-09-16 • via Nuitee
A
Aamir • solo_traveller • sa
7
Pros:

...only thing I like was the distance

Cons:

The front desk was not welcoming attitude....only thing I like was the distance ....doesn't worth value of money....had to ask for everything.

2026-09-16 • via Nuitee
P
Pahri • solo_traveller • id
10
2026-09-16 • via Nuitee
W
Wael • extended_group • sa
10
مريحة وممتازة وسوف نعاود الاقامة بالفندق ان شاءالله
Pros:

نظيف ومرتب وقريب لمراكز الخدمات وقريب جدا من الحرم على بعد خطوات

2026-09-15 • via Nuitee
T
Tarek • solo_traveller • eg
6
Not sure to use it in future
Pros:

The location and price and kindness of the staff

Cons:

Elevators, room, internet, bathroom

2026-09-15 • via Nuitee
T
turki • solo_traveller • sa
5
2026-09-15 • via Nuitee
M
Mehmood • solo_traveller • sa
9
Pros:

شكرا

2026-09-14 • via Nuitee
R
Ramadan • family_with_children • eg
7
Pros:

قريب من الحرم

Cons:

قلة المصاعد
الغرف تحتاج لبعض الاهتمام

2026-09-14 • via Nuitee
A
Ali • solo_traveller • bh
4
تجربة سيئة، رغم ان الكادر كان جدا جدا ممتاز .
Pros:

قرب الموقع الى الحرم. وجود مواقف للسيارة في الفندق

Cons:

اضائة الغرفة جداَ سيء، الحمام كان قديم، باب الحمام متآكل وريحة سيئة، مكيف الغرفة سيء.

2026-09-14 • via Nuitee
المطيري • family_with_children • sa
6
Pros:

قربها للحرم

Cons:

سياسه الفندق سيئه

2026-09-13 • via Nuitee