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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Garden
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Hiking
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Laundry
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Luggage storage
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Express check-in/check-out
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Children's playground
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Dry cleaning
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Snack bar
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Kids' pool
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Beauty Services
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Scenic Retreat in Tepozteco National Park
Tranquil Spa and Outdoor Pool
Indulge in relaxation at our spa with massage treatments and sauna, or take a refreshing dip in the solar heated outdoor pool surrounded by lush gardens.
Mountain-View Terrace and Garden
Savor a drink while soaking in breathtaking mountain views from our terrace or garden. Perfect spots to unwind after a day of exploring the Tepozteco National Park.
Convenient Amenities and Nearby Attractions
With simple yet functional rooms, a restaurant on-site, and proximity to Tepoztlán Pyramid, Hotel Puerto Villamar offers a convenient and memorable stay.
Experience tranquility and adventure at Hotel Puerto Villamar in Tepozteco National Park.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
La tranquilidad
La atención del personal es increible, fue una estancia familiar y cumple con lo ofertado.
las instalaciones estan un poco descuidadas, auqnue cumplen.
La distancia al centro y el paisaje
No tuve agua caliente pero por el calorcito estaba bien... pero si será útil con otro clima
La alberca
Todo bien
Todo excelente instalaciones muy bien, la atención de 10, muy atentos todos.
Quedamos invitados para volver y disfrutar de más días.
La atención del personal
No se cumplió lo que ofrecen porque no funcionó ninguna red WIFI, ni se podía ver la televisión en la habitación
La alberca limpia y cómoda, viajamos con una persona en silla de ruedas y nos brindaron todas las atenciones
Está algo escondido y apagan el agua caliente de las regaderas y de la alberca , piso muuuy resbaloso de la habitación y el internet no funciona del todo bien
La vista, la habitacion
Que no había agua caliente en la habitacion
La ubicación genial, bonito en hotel, personal súper amable
Desmadrito hasta 12 o 1 de la mañana sin que nadie hiciera nada y soportar escándalo de borrachos
El establecimiento
La atención
Todo muy limpio y las áreas verdes hermosas
El trato del personal
La atención del personal es muy buena, la comida sabrosa.
Hace falta un poco de mantenimiento al lugar pero no afecta en nada.
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