Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Clean and elegant environment
Cons:
Some aging furniture
Limited amenities in rooms

Categories

Cleanliness
9.39
Guests appreciated the clean rooms and elegant common areas, indicating a strong focus on cleanliness.
Service
9.86
Outstanding service noted, with staff being described as attentive, friendly, and professional.
Location
9.4
The hotel is centrally located and quiet, providing easy access to nearby attractions.
Room Quality
9.35
Rooms are described as spacious and well-furnished, though some mention minor age in furnishings.
Amenities
8.88
Amenities are generally good, but some guests suggested extra items like water kettles.
Value for Money
9.34
Guests feel that the experience justifies the price, although some expected complimentary water.
Food and Beverage
9.89
High praise for the food quality and variety at breakfast and dinner.
Overall Experience
9.86
The overall stay was described as pleasant and rewarding, with numerous guests declaring they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:07

Property Description

Luxurious Amenities
Hotel Mayr offers a fitness centre, sauna, and a spa/relaxation area with a hot tub. Guests can also enjoy massages during their stay.

Convenient Services
Guests at Hotel Mayr receive a Mobilcard for free regional public transport access. The hotel also provides free ski storage and an on-site restaurant for a hassle-free experience.

Ideal Location
Located just 100 metres from Marinzenlift, Hotel Mayr is conveniently situated with easy access to nearby attractions like Alpe di Susi and towns such as Bozen, Ortisei, and Bressanone.

Book your stay at Hotel Mayr now for a relaxing and convenient experience!

Important information:

Please note that pets will incur an additional charge of 15€ per day, per petPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 75 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.89
Overall Experience: 9.86
R
ROBERTO • couple • it
9
2026-09-17 • via Nuitee
F
Frederico • couple • br
9
Ótima alternativa em Castelrotto
Pros:

Excelente estadia com quarto extremamente limpo e organizado (quarto com varanda e vista montanhas extremamente agradavel). Muito bom menu do jantar incluso na minha reserva e muito bom café da manhã. Funcionários muito cuidadosos e atenciosos (especialmente no jantar).

Cons:

Quarto não possuir frigobar. Poderia ser informado das opções de SPA na recepção/chrckin- como tive em outros hotéis da região.

2026-09-17 • via Nuitee
D
Diana • solo_traveller • de
7
2026-09-17 • via Nuitee
K
Kurt • couple • us
9
Beautiful, contemporary find in the Ortisei area
Pros:

Sleek, stylish hotel in the charming town of Castelrotto. The room and facilities were all beautifully curated and decorated. We loved the terrace in the afternoon and evening with the view of the hills and town. Johanna was extremely helpful and pleasant with any of our requests.

Cons:

The bed seemed to have a crest in the middle which caused both my wife and I to feel like we were sliding out of bed. Not entirely comfortable

2026-09-17 • via Nuitee
F
Fernando • solo_traveller • us
9
Incredible family owned hotel with a five course dinner that will blow you away. The Mayr family has owned this since th
Pros:

Gorgeous and we kept Hotel in acquaint Italian mountain village. Property was beautifully kept.

Cons:

Nothing it was beautiful, and the balcony was such a nice touch with beautiful views

2026-09-16 • via Nuitee
M
Margi • couple • us
9
2026-09-15 • via Nuitee
E
Elena • family_with_children • it
10
Meraviglioso
Pros:

Un hotel da favola!
La cosa che ci ha colpito di più è l’atmosfera: magica, elegante e completamente fuori dal tempo. Non è il solito hotel moderno e minimalista, ma ha uno stile fiabesco, caldo e ricco di carattere. Ogni angolo ha il suo fascino e sembra uscito da una storia.

La cura dei dettagli si nota anche a tavola: tovaglie bianche, porcellane eleganti, splendide brocche in argento e composizioni floreali rendono ogni colazione e ogni cena un momento davvero speciale. In più deliziosi torte fatte in casa a colazione.

Ci siamo sentiti davvero immersi in un’atmosfera speciale. Un posto che lascia un bellissimo ricordo e che consiglio assolutamente a chi cerca qualcosa di unico.

2026-09-15 • via Nuitee
S
Siro • couple • it
10
Pros:

L'hotel Mayr è una struttura ottimamente curata nei minimi particolari, la pulizia è eccellente, gli arredi molto belli, lo staff è gentilissimo. La colazione e la cena sono molto ricche e di altissima qualità: piatti sapientemente preparati con ingredienti freschissimi, molta varietà e cura del dettaglio, unitamente alla gentilezza del personale di sala.

Cons:

Ci è sembrato un tantino alto il supplemento per il nostro cane di taglia grande, pari a 30 euro al giorno.

2026-09-14 • via Nuitee
B
Ben • extended_group • au
9
A beautiful family hotel in a lovely village with great views.
Pros:

We loved our stay at Hotel Mayr and we would definitely return. Astrid and Ava were delightful.

2026-09-13 • via Nuitee
L
Lydia • solo_traveller • id
9
2026-09-13 • via Nuitee
T
Thomas • solo_traveller • it
9
Pros:

Struttura accoglienza

Cons:

Nulla

2026-09-13 • via Nuitee
O
Olena • solo_traveller • ua
10
2026-09-11 • via Nuitee
T
Tim • extended_group • de
9
Hervorragendes Hotel um Südtirol bei sehr gutem Essen und Wein zu genießen
Pros:

Das Personal ist unglaublich nett und extrem hilfsbereit. Ich habe mich direkt sehr willkommen gefühlt. Auch das Essen war fantastisch. Sowohl das umfangreiche Frühstücksbuffet (welches bis 10:30 Uhr offen hat) als auch das täglich wechselnde Abendessen. Besonders hervorzuheben ist die Weinauswahl sowie die dazugehörige Beratung.
Zimmer sind schön hell und sauber. Das Bett sehr bequem.

Cons:

Im Hotel selbst kein Pool oder außen Liegemöglichkeiten. Dafür muss 30m zur Residenz gelaufen werden.

2026-09-10 • via Nuitee
R
Robert • couple • nl
10
Fijn hotel nabij het centrum van Kastelruth
Pros:

We verbleven 4 nachten in dit hotel. Mooie kamer met een fijn balkon.
Zeer uitgebreid en lekker ontbijt.
Uitstekende locatie. Busverbinding naar Ortisei en Selva zijn prima geregeld.
Plek om te onthouden.

2026-09-10 • via Nuitee
E
enrico • couple • it
10
due giorni meravigliosi anche col contributo del bel tempo
Pros:

la ristorazione comprendendo colazione e cena
il personale qualificato e gentile
l'arredo di classe

Cons:

i cuscini nel letto troppo morbidi

2026-09-10 • via Nuitee
J
Jano • couple • ch
9
Pros:

Wir haben uns vom ersten Moment sehr willkommen gefühlt. Die Leidenschaft ist spürbar und die Qualität des Essens und der Service sind hervorragend.

2026-09-07 • via Nuitee
M
MURIEL • solo_traveller • fr
10
Vous aurez envie d'y revenir
Pros:

Tout, et particulièrement la gentillesse et la prévenance du personnel et la très grande qualité des repas servis. C'est un très bel hôtel, très bien situé, au cœur du village de Castelrotto mais au calme. La vue au moment des repas est superbe et la décoration chaleureuse et d'un goût très sûr. Un endroit où on se sent bien et où on a envie de revenir.

Cons:

Rien, tout était parfait !

2026-09-05 • via Nuitee
S
Savraj • couple • gb
9
Great location, friendly staff and tasty food - would be ideal with a little more space for parking.
Pros:

Great location, friendly staff and comfortable room!

Tasty breakfast and lots of options.

Cons:

Parking is very tight / limited in availability on the side road behind the hotel.

2026-09-02 • via Nuitee
C
Christian • solo_traveller • at
10
Ein sehr empfehlenswertes Hotel ! Alles perfekt !
Pros:

Ein sehr schönes Hotel, sehr freundliches Personal insbesonders die Chefin. Leckeres Frühstück.
Sehr empfehlenswert. Kommen gerne wieder!

Cons:

Es gibt nichts zu kritisieren!

2026-08-31 • via Nuitee
I
Isidro • couple • fi
9
Great location for dolomites adventure, amazing staff and food.
Pros:

Friendly and accommodating staff, great food both breakfast and dinner, amazing views from the balcony.

Cons:

Room needs total renovation, bed was a bit hard and pillows are so thin that I ended up having some neck pain throughout our stay.

2026-08-29 • via Nuitee