Cristallo B&B

Hotels
8.8 (717 reviews)
Telfen Lanzin Str. 37 , Castelrotto , it

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Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff service
Comfortable rooms
Nice location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.09
Some reviews mentioned cleanliness issues with linens.
Service
9.56
Overall, guests praised the staff's attentiveness and helpfulness.
Location
9.1
The location was generally appreciated, although some found it a bit isolated.
Room Quality
9.05
Rooms were described as nice and comfortable.
Amenities
8.58
Amenities such as the spa were well-received.
Value for Money
8.54
While some felt the price was high, others found it justifiable.
Food and Beverage
8.09
Breakfast options were viewed as limited by some guests.
Overall Experience
9.36
Many guests had a positive experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:35

Property Description

Luxurious Wellness Center and Gourmet Dining
Indulge in relaxation at the wellness center with a sauna, steam bath, and hot tub. Enjoy a delicious breakfast spread served daily at the on-site restaurant.

Alpine-Style Rooms with Stunning Views
Experience comfort in our charming alpine-style rooms with satellite TV, private bathrooms, and most with a furnished balcony offering breathtaking views of Castelrotto.

Convenient Location and Complimentary Shuttle Service
Located just 2 km from Seiser Alm Cable Car, enjoy easy access to Ortisei and St. Ulrich cable cars, with a free shuttle service available 200 meters from the property. Plus, guests receive the Combi Mobil Card for free local public transport.

Book your stay at Cristallo B&B now for a memorable and relaxing getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 717 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.1
Room Quality: 9.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 9.36
L
Laura • solo_traveller • es
9
Pros:

El hotel es bonito y la habitación con balcón ideal. Las almohadas me encantaron. Está súper bien ubicado para ir a Seceda, Alpe di Siusi y Castelrotto. La chica argentina de la recepción es majísima.

Cons:

Añadiría algo de fruta en el desayuno.

2026-07-25 • via Nuitee
F
Freydís • couple • is
7
Cons:

No ac to cool down the room

2026-07-25 • via Nuitee
B
Brigitte Anna • family_with_children • ch
7
Pros:

All ok for a short stay.

Cons:

Beds a bit hard.

2026-07-25 • via Nuitee
L
Laura • solo_traveller • gb
10
Maravilloso
Pros:

Las habitaciones son preciosas, camas súper cómodas, personal amabilisimo, te reciben con una bebida de bienvenida que ya es un detallazo y para rematar el spa que tienen aunque pequeñito esta fenomenal (saunas, jacuzzi, diferentes duchas).

El desayuno es todo de productos locales y bollería hecha por ellos, desde luego volveríamos a reservar este hotel.

Cons:

Nada

2026-07-25 • via Nuitee
M
MICHELE • couple • it
9
2026-07-24 • via Nuitee
F
Felipe • couple • cl
10
Perfect for a short stay.
Pros:

Nice staff. They gave us a complimentary drink.

Cons:

None

2026-07-23 • via Nuitee
B
Bruno • solo_traveller • at
9
Komfortabel
Pros:

Sehr nettes Personal.

Cons:

Etwas überteuert zur Zimmerlage.

2026-07-22 • via Nuitee
P
Paul • couple • de
10
Geiler Stil
Pros:

Der Stil und die Lage waren sehr gut. Der Ort bietet leckere Restaurants und die umliegende Wald sorgt für zusätzliche Entspannung.

2026-07-22 • via Nuitee
S
sunmi • extended_group • kr
5
Cons:

호텔은 관리안되게 노후되어있고 7월 날씨가 더운데 에어컨이 없어서 더웠고 불편했어요
체크아웃 안하고 9시전에 잠시 밖에 다녀왔는데 룸 청소를 해놔서 룸 이용 못하고 쫒겨난 기분으로 체크아웃했어요🥲🥲 너무해요

2026-07-20 • via Nuitee
B
Barbara • solo_traveller • it
8
2026-07-20 • via Nuitee
C
CLARA • solo_traveller • il
8
Pros:

הנוף, המסעדה של המלון והמיקום

Cons:

אין מעלית . מאוד קשה העליה במדרגות עם הציוד לחדרים

2026-07-19 • via Nuitee
L
Lotrecchiano • couple • it
9
2026-07-19 • via Nuitee
J
Johanna • couple • ie
6
A good base for our hiking holiday
Pros:

Staff were lovely, always willing to help with a smile on their face. Good access to information about activities available nearby and ‘sister’ hotel, Alpenflora. Good information in the room for use throughout our stay. Free parking was good.

Cons:

No AC, this was quite difficult for us to adjust to. Mini fridge in the room was very very poor, no iron in room. very simple toiletries provided in comparison to other stays.

2026-07-19 • via Nuitee
E
Evgeniya • solo_traveller • ee
10
2026-07-16 • via Nuitee
J
Juju Qinglin • couple • au
10
Pros:

Stunning balcony and sunset view. No aircon, but cool enough with the windows open in summer. Continental breakfast is as expected and they make a great cappuccino.

Cons:

Onsite car park is a bit tight, we opted for street parking which requires a parking disc instead.

2026-07-15 • via Nuitee
C
CHIHMONG • couple • tw
10
早餐的咖啡，不管是卡布奇諾或者美式咖啡，都相當傑出，是我這北義將近十天的住宿以來，最好的咖啡。下午茶的冰咖啡也是超級棒的。
Pros:

第一天的櫃檯接待女士非常親切微笑很棒。
早餐的餐廳服務先生更棒了，又帥又親切，第二天早上主動詢問還要卡布奇諾嗎？他完全知道我喜愛的。

Cons:

夏天的七月，沒有空調，就是熱到難睡，即使在海拔1000的地方

2026-07-14 • via Nuitee
A
alessandrelli • solo_traveller • it
10
Pros:

Bellissimo hotel e grande ospitalita'

Cons:

È stato tutto benissimo pulizia confotr stanza accoglienza

2026-07-13 • via Nuitee
J
Jose • couple • es
8
2026-07-09 • via Nuitee
F
francoise • couple • fr
9
Un bon hôtel calme et très accueillant pour visiter cette région
Pros:

L’emplacement, l’accueil chaleureux, la volonté de procurer du confort, la salle de bains, les activités de la région

Cons:

Le petit déjeuner est bon mais il est vidé dès 8:30, dommage.

2026-07-07 • via Nuitee
G
Giacomo • couple • it
8
2026-07-06 • via Nuitee