Cristallo B&B

Hotels
8.8 (747 reviews)
Telfen Lanzin Str. 37 , Castelrotto , IT

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
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Review Highlights

Pros:
Great staff service
Comfortable rooms
Nice location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.09
Some reviews mentioned cleanliness issues with linens.
Service
9.56
Overall, guests praised the staff's attentiveness and helpfulness.
Location
9.1
The location was generally appreciated, although some found it a bit isolated.
Room Quality
9.05
Rooms were described as nice and comfortable.
Amenities
8.58
Amenities such as the spa were well-received.
Value for Money
8.54
While some felt the price was high, others found it justifiable.
Food and Beverage
8.09
Breakfast options were viewed as limited by some guests.
Overall Experience
9.36
Many guests had a positive experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:35

Property Description

Luxurious Wellness Center and Gourmet Dining
Indulge in relaxation at the wellness center with a sauna, steam bath, and hot tub. Enjoy a delicious breakfast spread served daily at the on-site restaurant.

Alpine-Style Rooms with Stunning Views
Experience comfort in our charming alpine-style rooms with satellite TV, private bathrooms, and most with a furnished balcony offering breathtaking views of Castelrotto.

Convenient Location and Complimentary Shuttle Service
Located just 2 km from Seiser Alm Cable Car, enjoy easy access to Ortisei and St. Ulrich cable cars, with a free shuttle service available 200 meters from the property. Plus, guests receive the Combi Mobil Card for free local public transport.

Book your stay at Cristallo B&B now for a memorable and relaxing getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 747 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.1
Room Quality: 9.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 9.36
C
Chris • solo_traveller • de
9
2026-09-16 • via Nuitee
R
Reinalyn Ezra • couple • es
10
Amazing
Pros:

We had a wonderful stay at Cristallo B&B! The property is beautiful, clean, and very charming, with a lovely mountain atmosphere. Our room was comfortable and cozy, and everything was well maintained. We especially appreciated the warm hospitality and how welcoming the staff were. The location was also perfect for exploring Castelrotto and the surrounding Dolomites. We really enjoyed our 3-night stay and would happily come back again. Highly recommended! ❤️🏔️

2026-09-16 • via Nuitee
S
Sabine • solo_traveller • de
8
Pros:

Das Hotel nimmt teil an der Guest card Südtirol, man konnte alle Busse in die Umgebung kostenlos nutzen und so auch direkt bis zur Station der Seiser Alm Bahn fahren.
Parken vor dem Hotel war auch möglich ohne Zusatzkosten.
Beim Frühstück waren der Orangensaft und die Backwaren vom örtlichen Bäcker besonders gut.

2026-09-16 • via Nuitee
E
Elisabeth • extended_group • at
8
Für unsere Wandergruppe hat die Unterkunft gut gepasst.
Pros:

Frühstück war sehr gut, reichhaltig. Personal sehr bemüht und zuvorkommend.

2026-09-16 • via Nuitee
L
Leo • couple • nl
8
2026-09-16 • via Nuitee
S
Simon • solo_traveller • de
7
2026-09-14 • via Nuitee
K
Kinga • couple • pl
6
Pros:

- lokalizacja ok, blisko do miasteczka, dobry dojazd w wiele miejsc w górach
- dość duży pokój
- duży zadaszony balkon

Cons:

- brzydki zapach z kanalizacji w łazience
- brak możliwości zameldowania godzinę wcześniej lub chociaż wejścia do hotelu i poczekania wewnątrz/skorzystania z toalety itp.
- wczesne zamykanie baru/restauracji/recepcji (wracając z wycieczki o 20:00 nie było już możliwości zamówienia drinka czy czegokolwiek innego)
- brak czajnika w pokoju (a wieczorem wszystko w hotelu zamknięte i brak sklepów/punktów gastronomicznych w okolicy) przez co wieczorem nie było możliwości nawet wypić kawy/herbaty
- strefa wellness (sauna i jacuzzi) czynne tylko w godzinach 15:30-19:30

2026-09-11 • via Nuitee
B
Barry • extended_group • ca
10
Excellent place to stay!
Pros:

Nice rooms, great breakfast, excellent staff

2026-09-11 • via Nuitee
M
María • couple • es
9
2026-09-10 • via Nuitee
V
Vojtěch • couple • cz
8
2026-09-10 • via Nuitee
N
NORBERTO • solo_traveller • es
8
2026-09-09 • via Nuitee
M
Mechteld • couple • nl
9
2026-09-09 • via Nuitee
L
Loïc • couple • be
9
Top
Pros:

Emplacement, sympathie du personnel, bon accueil également pour mon chien. Hôtel très propre

2026-09-08 • via Nuitee
I
Irene • couple • es
8
Muy buena
Pros:

El trato fue excepcional y nos dieron la tarjeta de visitantes de sudtitol que nos permitía movernos en transporte público por la zona.
Nos dieron una invitación a una copa de bienvenida.
El desayuno estaba riquísimo.

Cons:

El spa no estaba del todo limpio. La localización es a las afueras del pueblo.

2026-09-06 • via Nuitee
R
Roberto • couple • es
10
Pros:

Ubicación perfecta el personal muy amable y lo mejor el desayuno con productos frescos de la zona

2026-09-05 • via Nuitee
R
Romiball • solo_traveller • ar
10
2026-09-05 • via Nuitee
K
Krasang • extended_group • it
9
2026-09-04 • via Nuitee
T
Thuong • solo_traveller • cz
6
2026-09-03 • via Nuitee
A
Alessandro • couple • it
8
Ottima posizione
Pros:

Hotel un po’ datato nell’arredo ma nonostante ciò ottimo rapporto qualità prezzo. La colazione aveva tutto ciò di cui si può avere bisogno per colazione , niente cibo industriale bensì tutto selezionato e km zero della zona . Spremuta di arance fresca , cappuccino e cioccolata calda fatta al bar e non da un distributore.

Cons:

Moquette sbiadita

2026-09-02 • via Nuitee
C
Claudia • couple • ar
8
Pros:

El desayuno era perfecto y la ubicación muy conveniente si estás con auto. La amabilidad del personal.

Cons:

La habitación era oscura.

2026-08-31 • via Nuitee