Hotel Grand Sapphire & Elite Suite

Hotels
8.3 (19 reviews)
95 Point Care Street , Puducherry , IN

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Free
Children allowed

Facilities

Parking
Free Parking
Air conditioning
Terrace
Non-smoking throughout
Private parking

Review Highlights

Pros:
Comfortable stay
Helpful staff
Cons:
Poor cleanliness
Limited amenities
Room issues

Categories

Cleanliness
8.13
Room cleanliness was a concern; linen looked old and not fresh.
Service
9.6
Staff was helpful and efficient, especially Rajan.
Location
8.64
Location was good with available parking.
Room Quality
8.09
Basic room issues, including poor shower pressure.
Amenities
7.62
Limited amenities, lacking a kettle and restaurant services.
Value for Money
7.58
Questionable value based on room rate versus offerings.
Food and Beverage
7.63
No food provision; improvement needed for snacks and drinks.
Overall Experience
9.1
Comfortable stay despite some setbacks; a good family place.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:02

Property Description

Convenient Location
Located just a stone's throw away from popular attractions such as the Botanical Garden and Pondicherry Railway Station.

Comfortable Accommodation
Each air-conditioned room at Hotel Grand Sapphire & Elite Suite comes equipped with modern amenities, ensuring a cozy and relaxing stay.

Nearby Attractions
Explore the nearby Port of Pondicherry and Bharathi Park, both just a short distance from the hotel.

To book your stay at Hotel Grand Sapphire & Elite Suite, visit our website or call us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 19 reviews
Cleanliness: 8.13
Service: 9.6
Location: 8.64
Room Quality: 8.09
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 9.1
S
Sudeep • solo_traveller • in
7
2026-09-15 • via Nuitee
B
Bernd Dieter • family_with_children • de
9
Pros:

äußerst nettes Personal

2026-03-22 • via Nuitee
S
Shuvang • couple • in
9
2026-01-30 • via Nuitee
P
Pallapu • family_with_children • in
10
2026-01-27 • via Nuitee
M
Michel • solo_traveller • fr
10
Parfait !
Pros:

L’accueil, la disponibilité, la gentillesse du manager et une chambre impeccable !

2026-01-26 • via Nuitee
M
murugan • solo_traveller • in
10
Pros:

Everything was good

Cons:

Nothing

2026-01-17 • via Nuitee
K
Kodange • family_with_children • in
10
Good place comfortable & clean stay. Good staff.
Pros:

We had taken the Deluxe room. For.3 nights. It was specious. Clean & comfortable and private. If your expecting room service 24/7 staff housekeeping then this not the place for you. That's what I liked about this place staff there was one person taking care of everything but efficient. Thanks to Rajan the man Friday.. Good place for a family..

Cons:

Scope for improvement. Maybe a microwave, few crockery and cuttalerries could be provided to reheat food. As there is no restaurant or food provision. In this place.

2025-12-30 • via Nuitee
A
Ankush • solo_traveller • in
10
2025-12-29 • via Nuitee
J
John Alister • extended_group • au
5
Not ideal for a relaxed stay.
Pros:

Location was good and car parking facility was available

Cons:

Basic room
TV was not working
No kettle despite Rs. 3600 p.n for 3 adults.
Lots of Mosquitoes
Cannot leave early to get a coffee.. Whole place is locked.
Shower in bathroom was useless because of low pressure.
Linen were old and didn't look clean or fresh.
Ph number on the website / confirmation email was a UK ONE and not indian. Which is ridiculous for local contact. Had to message property to get local number. Waster of time and caused anxiety.

2025-12-29 • via Nuitee
N
N • family_with_children • in
9
Pros:

Staff was very helpful

2025-12-27 • via Nuitee
K
Krishna • extended_group • in
8
2025-12-26 • via Nuitee
A
A • extended_group • in
9
2025-10-03 • via Nuitee
J
Jadhav • solo_traveller • in
10
2025-08-18 • via Nuitee
O
Okoumpan • solo traveller • ca
7
Price is not justified.
Pros:

The man in charge of managing the hotel was a lovely fella - helpful.

Cons:

Hotel room had 2 cm of dust on the floor and in the bathroom. It looked like no one dusted the place for a year. The location is close to a dirty road and best to be avoided. Also, no toilet paper in the bathroom? Come on...

2025-01-02 • via Nuitee
S
Stalin • young couple • in
1
Ruined my stay
Pros:

Waste of money

Cons:

Everything particularly the staff, they are cheats

2025-01-02 • via Nuitee
D
Divya • review category business travellers • in
10
Excellent
Pros:

Had a great stay at Hotel Grand Sapphire! Clean rooms, friendly staff, great location, and lovely ambiance. Highly recommend!

Cons:

Nothing

2024-12-27 • via Nuitee
E
E • family with young children • in
10
I recently stayed at Hotel Grand Sapphire, and I must say, it exceeded my expectations on every level! Location: Perfec
2024-12-27 • via Nuitee
K
Kumar • review category business travellers • in
10
Excellent
Pros:

Hotel Grand Sapphire is an excellent place to stay! The rooms are clean and comfortable, the staff is friendly and attentive. The location is convenient, and the overall experience was relaxing and enjoyable. Highly recommend it for a great stay!

Cons:

Nothing

2024-12-27 • via Nuitee
R
R • review category business travellers • in
10
Hotel Grand Sapphire is amazing! Great location, clean rooms, friendly staff, and good facilities at
Pros:

Hotel Grand Sapphire is amazing! Great location, clean rooms, friendly staff, and good facilities at a fair price. The ambiance is lovely. Highly recommend!

Cons:

Lovable place very good rooms

2024-12-19 • via Nuitee
V
Valavoju • solo traveller • in
7
Good
2024-11-07 • via Nuitee