Hotel Casona del Valle

Hotels
7 (114 reviews)
Avenida 66 Diagonal 66, último mano derecha , Potrerillos , cr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Safe location
Friendly staff
Kitchen facilities for cooking
Cons:
Pest problems
Lack of staff
Cleanliness issues

Categories

Cleanliness
4.5
The reviews highlight serious issues with cleanliness including presence of pests and grease.
Service
6.5
Some reviews indicate poor service with reports of unresponsive staff and lack of personnel.
Location
8.5
Most reviews appreciate the location as safe and convenient.
Room Quality
5.5
Reports of non-functional amenities and cleanliness concerns affected room quality ratings.
Amenities
7.5
Some amenities like bikes need maintenance, impacting guests' experience.
Value for Money
8.5
The affordability and pleasant customer service lead to a good value perception.
Food and Beverage
8.5
Positive mention of kitchen facilities for cooking, enhancing guest experience.
Overall Experience
6.5
Mixed overall experience due to cleanliness and service issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:14

Property Description

Scenic Retreat in Potrerillos

Outdoor Pool and Mountain Views: Enjoy a refreshing dip in the outdoor swimming pool while taking in the stunning mountain views from the terrace.

Family-Friendly Accommodation: With spacious family rooms and a shared kitchen, Casona del Valle is the perfect choice for a comfortable and convenient stay for families.

Adventure Awaits: Explore the area on two wheels with bike hire available for guests, or venture to nearby attractions like Poas National Park and Parque Diversiones.

Book your stay at Casona del Valle for a memorable and relaxing getaway amidst the beauty of Potrerillos.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 114 reviews
Cleanliness: 4.5
Service: 6.5
Location: 8.5
Room Quality: 5.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 6.5
J
Jiménez • solo_traveller • cr
1
Pros:

Nunca me dieron el número pera ingresar a la habitación tuve que buscar otro hospedajes

Cons:

Nada pague por algo que nunca me dieron

2026-08-20 • via Nuitee
C
Cristhian Alfaro Salas • solo_traveller • cr
6
2026-08-16 • via Nuitee
J
Javier • family_with_children • cr
10
Perfecto
Pros:

Ubicación perfecta para cualquier diligencia
Bastante seguro el lugar
personal amable
Todo súper recomendable

Cons:

Todo perfecto

2026-08-14 • via Nuitee
P
Perez • solo_traveller • cr
7
2026-08-11 • via Nuitee
P
Perez • family_with_children • cr
10
Pros:

Atención excelente y muy limpio

2026-07-20 • via Nuitee
A
Angie • extended_group • cr
8
2026-07-11 • via Nuitee
K
Kyrleen • solo_traveller • cr
8
Pros:

La zona es segura y tranquila.

2026-07-07 • via Nuitee
E
Emiliano • couple • mx
1
2026-07-02 • via Nuitee
C
Constructora Navarro • solo_traveller • cr
1
2026-06-18 • via Nuitee
A
Alisson • solo_traveller • cr
10
Pros:

Me gusto la pisina y las camas eran las mas comodas

Cons:

La cefetera no estaba limpia

2026-05-16 • via Nuitee
R
Rojas calvo • solo_traveller • cr
9
Pros:

Todo

2026-04-15 • via Nuitee
A
Anna • extended_group • ad
9
Pros:

Habitació, piscina amabilitat de la noia que ens va atendre

Cons:

Que no es realitzi la neteja a fons

2026-03-18 • via Nuitee
J
JJ Demers • solo_traveller • cr
4
Cons:

hardly any hot water for the shower, insufficient towels and face cloth

2026-02-25 • via Nuitee
L
Leonel • family_with_children • cr
3
Cons:

No servía la ducha para poder bañarse.

2026-01-08 • via Nuitee
J
Joel • solo_traveller • us
9
2025-12-24 • via Nuitee
S
Sergio • couple • it
7
2025-12-18 • via Nuitee
F
fuentes loaiza • extended_group • cr
10
2025-12-17 • via Nuitee
F
Fanny • extended_group • hn
6
Estuvo bien. Pero puede ser mejor si no hay plagas ni tanta grasa.
Pros:

El hotel es bello, la zona super segura y son muy amables.

Cons:

Creo que deben hacer control de plagas y una limpieza profunda en la cocina, hay mucha grasa en las paredes y hasta en el piso, hay cucarachas donde guardan los platos y sartenes y en el baño. También el sanitario esta colapsado y el desagüe de la ducha se empozaba. Las ventanas no tienen mallas y se meten los bichos y mosquitos. Creo q deben mejorar en el mantenimiento porque es malisimo.

2025-12-11 • via Nuitee
W
Wanda • couple • cr
8
Pros:

Ubicación

Cons:

Un accesorio como una mini refri es muy necesario

2025-12-09 • via Nuitee
G
Gabriel • couple • mx
1
No tiene personal, no contestan el cel
Pros:

No pude usar el hotel, no había personal en el hotel y no pude tener mi habitación. Llame por teléfono y nadie contestó. Tuve que buscar otro hotel a esa hora. Favor devolver el dinero cobrado

Cons:

No hay nadie para recibir al cliente

2025-12-05 • via Nuitee