Hotel Parque de los Novios Inn

Hotels
8.6 (3055 reviews)
Carrera 3 No. 21-06, Centro Histórico , Santa Marta , co

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good value for money
Comfortable beds
Cons:
Old room conditions
Noise disruptions
Inconsistent service

Categories

Cleanliness
8.26
Several reviews mentioned cleanliness positively, but complaints about noise disruptions suggest improvements are needed.
Service
9.03
General positive sentiment with mentions of attentive staff, although a few reviewers noted lapses in service.
Location
9.27
Frequent mention of the excellent location, being central and accessible to attractions.
Room Quality
7.72
Mixed reviews; some mention outdated rooms and bad smells.
Amenities
8.25
Positive mentions of the terrace and installations, but some amenities were lacking.
Value for Money
8.91
Good value noted due to central location and affordable pricing.
Food and Beverage
8.76
Reviewers were generally happy with breakfast, though it was mentioned that it could be improved.
Overall Experience
8.63
Overall positive sentiment with a few constructive criticisms regarding staff and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:30

Property Description

Central Location

Hotel Parque de los Novios Inn is perfectly situated in the heart of Santa Marta, offering easy access to popular attractions such as Bahía de Santa Marta Beach and Santa Marta Cathedral.

Relaxation and Comfort

Guests can unwind in air-conditioned rooms equipped with modern amenities like free WiFi, flat-screen TVs, and private bathrooms. The outdoor swimming pool, garden, and terrace provide serene spaces for relaxation.

Exceptional Service

With free private parking, a 24-hour front desk, and a hot tub for guests to enjoy, Hotel Parque de los Novios Inn ensures a comfortable and convenient stay for all visitors.

Book your stay at Hotel Parque de los Novios Inn now to experience the perfect blend of convenience and relaxation in Santa Marta.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 3055 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.91
Food and Beverage: 8.76
Overall Experience: 8.63
G
Gagné solo_traveller ca
10
2026-07-25 via Nuitee
C
Claudia solo_traveller co
10
Placentera
Pros:

Buena atencion del personal de la recepcion y del restaurante, el desayuno esta bien preparado

2026-07-25 via Nuitee
M
Maria Jose solo_traveller co
10
2026-07-25 via Nuitee
A
Avril solo_traveller fi
6
Strange but central
Pros:

This is a cheap and (sometimes, depending on which member of staff is working) cheerful base to do some sightseeing in and around Santa Marta. We booked mainly as a place to leave our things while we spent a night in Tayrona. Female staff are very helpful and friendly (male staff not so much). Rooms were clean and the cold showers were somewhat welcome after a 5-hour hike in Tayrona.

Noise from the street can be heard at night. The hotel is right in the historic centre so this seems understandable to me, but earplugs may be helpful for some.

The cat is cute but should probably not be your only reason for booking (as we fear it may have been ours).

By the end of our stay we were oddly fond of the hotel and its quirks.

Cons:

There is something slightly off about this hotel. There are a lot of strange rules that we can only think are a response to high turnover of "hourly use" customers. When we left to check out, staff locked the main door while they went and physically checked the room before we were allowed to leave. I don't think I have ever witnessed that before.

We were tagged with bright yellow bands upon arrival. This might be understandable in an all-inclusive hotel or in e.g. Tayrona, where there is an obvious need for it, but otherwise tagging tourists seems like a bad idea and served no purpose to us (again, possibly to deter "hourly use" customers?).

Staff service varied a great deal - from abject resentment to friendly and helpful. Breakfast was adequate but limited and I would not get excited about the promise of "happy hour" in the bar-terrace-jacuzzi.

The showers only have cold water, which does seem odd (we also stayed in Tayrona and had hot water. If a national park has worked out how to do this, I am not sure why a city centre hotel has not).

2026-07-24 via Nuitee
E
Emmanuelle solo_traveller fr
8
2026-07-24 via Nuitee
J
Jose solo_traveller co
9
2026-07-24 via Nuitee
C
Camila Andrea extended_group co
10
2026-07-24 via Nuitee
P
Pertuz Caballero solo_traveller co
10
2026-07-23 via Nuitee
P
porto reales couple co
10
Excelente
Pros:

Que tenía parqueadero, la atención y que se pueden guardar los equipajes antes del chek in

2026-07-22 via Nuitee
J
Johana solo_traveller co
10
Pros:

Atención y excelente ubicación

2026-07-22 via Nuitee
A
Arlet family_with_children co
10
Con g
Pros:

El desayuno súper, pero extrañe las frutas desayunamos más con frutas

Cons:

Todo ecxelente

2026-07-21 via Nuitee
F
Felix Rafael couple at
9
2026-07-21 via Nuitee
C
Cardenas Hernandez family_with_children co
8
2026-07-21 via Nuitee
A
Andrea extended_group co
9
Pros:

Tiene muy buena ubicación, los lugares turísticos del centro de Santa Marta quedan muy cerca.

Cons:

Podrían mejorar los desayunos.

2026-07-20 via Nuitee
E
Elliot couple co
6
Pros:

La ubicación es estratégica y de fácil acceso

Cons:

La habitación queda cerca a la recepción y se escucha ruido

2026-07-20 via Nuitee
A
Arcioni solo_traveller ar
10
2026-07-19 via Nuitee
Y
Yesid Camilo solo_traveller co
10
2026-07-17 via Nuitee
K
karla solo_traveller co
10
2026-07-17 via Nuitee
O
Ortega solo_traveller co
9
Mi experiencia en el hotel
Pros:

Me gustó la buena ubicación, la comodidad del dormitorio.

Cons:

La ducha tenía un olor no agradable.

2026-07-17 via Nuitee
S
Santiago solo_traveller co
10
2026-07-16 via Nuitee