Cumberland Hotel

Hotels
8.3 (446 reviews)
Belmont Road , Scarborough , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Rooms could be more modern
Coffee quality needs improvement

Categories

Cleanliness
8.61
Many reviews described the hotel as very clean and spotless.
Service
8.88
The staff were frequently mentioned as friendly, helpful, and accommodating.
Location
8.62
The location was noted as good and convenient in several reviews.
Room Quality
7.57
Some rooms showed signs of being dated and there were concerns over room layout.
Amenities
8.1
Amenities were generally adequate with some positive remarks about breakfast and coffee, but some concerns were noted.
Value for Money
8.56
Good value for money was a consistent sentiment across multiple reviews.
Food and Beverage
7.61
While breakfast was praised, there were negative comments about the coffee and service timing.
Overall Experience
8.48
Overall, guests had a positive experience with just a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Prime Location in Scarborough South Cliff
Located just a short stroll away from The Spa complex and the beach, Cumberland Hotel offers comfortable en suite rooms with modern amenities.

Entertainment and Dining Options
Enjoy delicious meals at the on-site restaurant and unwind at the bar with ballroom entertainment in the evenings. The north facing rooms provide picturesque views of the town.

Convenient Facilities
Benefit from free Wi-Fi, a lift servicing all floors, and proximity to Scarborough Rail Station and nearby attractions like Scarborough Castle and golf courses.

For a delightful stay in Scarborough, book your room at Cumberland Hotel now!

Important information:

Please note that parking permits are available to park on the road. They can be obtained from the hotel for GBP 1 on arrival.

Please note that the 24-hour front desk is covered by a phone service from 01:00-07:00 Monday to Sunday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 446 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.48
A
Anne couple gb
8
Good value hotel and would use again.
Pros:

Lovely location with very helpful and friendly staff. Good breakfast - liked that they brought tea and coffee to the table, rather than having a machine. Parking permit was given as no hotel car park.

Cons:

There were some creaky floorboards.

2026-08-29 via Nuitee
S
susan solo_traveller gb
4
Pros:

Room basic but clean.

Cons:

Breakfast was awful.
Staff cleaning in the dining room was abysmal,
Dining room was just like a nursing home!
No service in the dining room, they said they were not expecting us and they had double booked!!

2026-08-28 via Nuitee
N
Nola couple au
7
Pleasant
Pros:

Location was lovely

Cons:

Didn’t realise the rooms were so small and I didn’t pick up on the single beds

2026-08-25 via Nuitee
L
Lynne solo_traveller gb
8
2026-08-24 via Nuitee
S
sharon Dearlove solo_traveller gb
10
Great stay
Pros:

Great location. Excellent clean room, quiet, comfy bed

2026-08-24 via Nuitee
C
Caroline solo_traveller gb
8
Lovely weekend break.
Pros:

Friendly staff. Parking pass. Included breakfast. Good entertainment at night.

Cons:

Some of the rooms were a little dated, just needs a bit of updating.

2026-08-23 via Nuitee
E
elaine solo_traveller gb
10
Pros:

Nice and clear very friendly staff

2026-08-20 via Nuitee
B
Beverley couple gb
9
Pros:

Very clean and excellent helpful staff

Cons:

Nothing - all good.

2026-08-19 via Nuitee
D
david couple gb
9
exellent stay with good weather staff exellent & food good
Pros:

staff exellent very good breakfast room very good just a view little cleaning issues but will be back at the price thank you

Cons:

just the odd cleanliness issues but will be back at this price

2026-08-14 via Nuitee
M
Matthew solo_traveller gb
6
2026-08-14 via Nuitee
D
Debra solo_traveller gb
9
Pros:

Reception staff were friendly and welcoming The hotel room was clean well equipped and comfortable

Cons:

Late check in 16.00 unless you pay £10 per room for earlier check in

2026-08-10 via Nuitee
R
RICHARD solo_traveller gb
8
Pros:

Reception staff excellent

2026-08-10 via Nuitee
D
David solo_traveller gb
10
Pros:

Lovely hotel very clean good breakfast entertainment every night

Cons:

No bad reports

2026-08-09 via Nuitee
D
Deklam solo_traveller gb
7
2026-08-08 via Nuitee
T
tim extended_group gb
6
2026-08-07 via Nuitee
D
Deborah couple gb
8
Cumberland Hotel
Pros:

Nice breakfast, comfortable room with nice size bed

Cons:

No telephone in room so had to go down to reception a couple times as had problems with TV which receptionist sorted promptly.

2026-08-04 via Nuitee
D
Darren solo_traveller gb
5
Pros:

Parking

Cons:

Needs to be cheaper priced. Really needs an update on the whole building. Staff were ok but the night staff was terrible couldnt give answer to questions very poor. Bed felt like it had speed hump running down the full of it pillows were like to concrete blocks and tv fitter needs a new spirit level. At one point i thought it gonna fall off the wall and it ruined veiwing of Emmerdale because i ended up with a crook neck watching it. But all in all the parking was fantastic.

2026-08-03 via Nuitee
E
edward extended_group gb
8
Clean and comfy beds nice breakfast
Pros:

Clean comfy beds

2026-08-03 via Nuitee
R
Raymond solo_traveller gb
7
Pros:

Front door staff helpful

Cons:

Room a bit dated plus hotel old fashioned

2026-08-02 via Nuitee
J
Julie couple gb
7
Pleasant but have breakfast elsewhere if you can.
Pros:

The room, although the decoration was very dated felt clean and fresh, the bedding was of good quality and the twin beds were comfortable. We had a lovely view across the town and the windows were such that we could leave them open but still felt secure as we were on floor 2. We slept well as it is in a quiet area of town and the traffic was light on the roads near the hotel. The bathroom was quite small but the shower worked perfectly and again it was spotlessly clean, the cleaning staff are doing an excellent job. All of the staff were lovely, kind, patient and engaging. We had brought our car and we had no issues securing a parking space right outside of the hotel and the receptionist kindly gave us a parking voucher that covered us for the following day too which was great.

Cons:

We really didn’t enjoy the breakfast, the bacon was dry and tasteless, the sausage wasn’t nice and the eggs were poor quality, for the price we didn’t think breakfast was good value for money. The man who served us was very pleasant though and he went out if his way to find me some tea that I liked.

2026-07-25 via Nuitee