Gran Hotel Ailen

Hotels
8.4 (2893 reviews)
Suipacha 18 , Buenos Aires , ar

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Children allowed

Facilities

Parking
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value for money
Cons:
Old rooms
Limited breakfast options
Noise issues

Categories

Cleanliness
8.13
Generally positive feedback, some concerns about noise and comfort affecting overall cleanliness.
Service
8.9
Many reviews highlighted the kindness and helpfulness of the staff.
Location
9.14
Consistently praised for its excellent proximity to attractions.
Room Quality
7.59
Mixed feelings about room comfort; some rooms old or noisy.
Amenities
8.62
Decent offerings but mention of outdated facilities.
Value for Money
8.58
Good value mentioned, though some feel the breakfast options could be improved.
Food and Beverage
7.63
Breakfast options described as limited.
Overall Experience
8.6
Overall satisfaction with a few negative points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Central Location
Located only 400 meters from Florida Pedestrian Street, Gran Hotel Ailen is strategically positioned in the heart of Buenos Aires. Explore trendy Puerto Madero just 1.6 km away and marvel at the iconic Obelisk a mere 650 meters from the hotel.

Charming Decor
Step into a world of comfort and style in the fully carpeted rooms adorned with pastel-colored bedspreads and matching wallpapers. Enjoy modern amenities including free Wi-Fi and cable TV for a relaxing stay.

Convenient Amenities
Start your day with a delicious continental breakfast featuring pastries and regional jams. Unwind at the bar with a refreshing drink or snack. Need assistance? The 24-hour front desk is always ready to help, even with shuttles to Ezeiza Airport.

Book your stay at Gran Hotel Ailen for a memorable Buenos Aires experience.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8.4
Based on 2893 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
M
mariangel • family_with_children • uy
8
2026-06-06 • via Nuitee
A
ALEXIS • couple • cl
8
Pros:

Buena ubicación y por el valor estuvo bien

Cons:

El desayuno

2026-06-03 • via Nuitee
L
lucia • extended_group • br
10
Pros:

Acomodação, atendimento excelente , tudo perfeito!

2026-06-03 • via Nuitee
J
Juan Pablo Agosino • solo_traveller • ar
4
HotelAilen reseña
Pros:

Atención y recomendación para cenar del personal

Cons:

Habitación con ruido. Canales de TV malos.

2026-06-02 • via Nuitee
H
Héctor Alejandro • solo_traveller • cl
10
Confort y seguridad
Pros:

Me gusto mucho la calidad de la atención, y la ubicación en la que se encuentra ubicada el hotel.

2026-05-31 • via Nuitee
W
william • solo_traveller • co
9
2026-05-31 • via Nuitee
A
Ana Carolina • couple • br
6
2026-05-30 • via Nuitee
M
Marcelo Estrada Rojas • solo_traveller • cl
10
2026-05-29 • via Nuitee
M
myriam pertiñez • solo_traveller • ar
10
Tranquila, cómoda y recibiendo muy buena atención.
Pros:

Excelente ubicacíón, tenía que ir al Museo de Bellas Artes y al Museo de Xul Solar y me quedaba muy cómoda la ubicación. La habitación era perfecta para mí, que iba sola, no faltaba nada de lo necesario, incluyendo un baño cómodo. El desayuno muy variado y rico.

2026-05-29 • via Nuitee
W
wcorde • solo_traveller • br
10
Muito bom
Pros:

Excelente localização

2026-05-28 • via Nuitee
M
Mayra Victoria • solo_traveller • pe
7
2026-05-28 • via Nuitee
M
Maria Gardenia • solo_traveller • br
8
Muito bom no geral!
Pros:

Gostei da localização, cama e chuveiro muito bons, embora o banheiro seja bem antigo!
Os funcionários da recepção são muito educados e prestativos....
O café da manhã é razoável e peca por não ter variedades....todos os dias é a mesma coisa! Mas minha estadia lá foi ótima e recomendo.

Cons:

Não gostei do aquecimento do quarto! Todas as noites eu acordei com calor e mesmo com o frio lá fora, eu me cobria apenas com o lençol. A calefação deveria ser individual e não central.

2026-05-27 • via Nuitee
P
Perez • couple • ar
8
2026-05-27 • via Nuitee
J
Jeniffer • solo_traveller • br
10
2026-05-25 • via Nuitee
M
MARIA JOSE • solo_traveller • ar
10
Pros:

No es la primera vez que vamos y siempre fue satisfactoria la estadía

2026-05-25 • via Nuitee
P
Patricia Estela • couple • ar
9
2026-05-23 • via Nuitee
R
Ribeiro • solo_traveller • br
9
9
Pros:

Localização excelente, Limpeza excelente, funcionários muito atenciosos.

Cons:

O tamanho do box do banheiro. Muito pequeno!

2026-05-22 • via Nuitee
C
Carina • solo_traveller • ar
7
2026-05-20 • via Nuitee
C
Cesar • couple • ar
9
2026-05-20 • via Nuitee
J
José Miguel • couple • cl
8
comoda y grata
Pros:

el desayuno muy agradable sin ser excesivo como en otras partes
la vista desde mi pieza a la calle
la ducha de buen volumen y temperatura adecuada

Cons:

caja de seguridad no funcionaba
Las toallas podrían ser un poco mas grande

2026-05-19 • via Nuitee