Gran Hotel Ailen

Hotels
8.4 (2899 reviews)
Suipacha 18 , Buenos Aires , ar

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Children allowed

Facilities

Parking
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value for money
Cons:
Old rooms
Limited breakfast options
Noise issues

Categories

Cleanliness
8.13
Generally positive feedback, some concerns about noise and comfort affecting overall cleanliness.
Service
8.9
Many reviews highlighted the kindness and helpfulness of the staff.
Location
9.14
Consistently praised for its excellent proximity to attractions.
Room Quality
7.59
Mixed feelings about room comfort; some rooms old or noisy.
Amenities
8.62
Decent offerings but mention of outdated facilities.
Value for Money
8.58
Good value mentioned, though some feel the breakfast options could be improved.
Food and Beverage
7.63
Breakfast options described as limited.
Overall Experience
8.6
Overall satisfaction with a few negative points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Central Location
Located only 400 meters from Florida Pedestrian Street, Gran Hotel Ailen is strategically positioned in the heart of Buenos Aires. Explore trendy Puerto Madero just 1.6 km away and marvel at the iconic Obelisk a mere 650 meters from the hotel.

Charming Decor
Step into a world of comfort and style in the fully carpeted rooms adorned with pastel-colored bedspreads and matching wallpapers. Enjoy modern amenities including free Wi-Fi and cable TV for a relaxing stay.

Convenient Amenities
Start your day with a delicious continental breakfast featuring pastries and regional jams. Unwind at the bar with a refreshing drink or snack. Need assistance? The 24-hour front desk is always ready to help, even with shuttles to Ezeiza Airport.

Book your stay at Gran Hotel Ailen for a memorable Buenos Aires experience.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

8.4
Based on 2899 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
D
DENIS • solo_traveller • fr
8
Pros:

La ubicación y el trato del personal

Cons:

La distribución del baño y sus sistema de drenaje

2026-06-19 • via Nuitee
K
Karlos • solo_traveller • gt
10
Pros:

Hotel con instalaciones cómodas, limpio, tiene lo necesario para una buena estancia y cerca del microcentro ( centro histórico) la atención de recepción es cordial y amable.

2026-06-16 • via Nuitee
J
JESUS EZEQUIEL • family_with_children • ar
7
Acogedora con algunos detalles a mejorar
Pros:

El hotel es muy limpio y la atención del personal muy bien. El desayuno aceptable aunque no completo.

Cons:

El edificio es viejo y se observa que fue restaurado y acondicionado, pero el ascensor sigue siendo muy antiguo con puertas manuales y de escasas dimensiones. En el desayuno no se contaba con huevo revuelto como opción y las medialunas solo había una variedad y no eran muy apetitosas, faltaban variedades además. La habitación y baño son pequeñas, solo el espacio justo para dormir. Los canales de televisión eran acotados, no había caricaturas para niños.

2026-06-16 • via Nuitee
A
Aurelia Cristina • solo_traveller • br
7
2026-06-16 • via Nuitee
I
Ivan Leonardo • solo_traveller • co
10
Excelente!!
Pros:

Todo se cumplió según lo esperado
Excelente atención

Cons:

Todo ok.

2026-06-16 • via Nuitee
C
cristhian • couple • ar
8
2026-06-15 • via Nuitee
N
Nitcsi • solo_traveller • es
8
2026-06-15 • via Nuitee
W
washington • solo_traveller • uy
8
2026-06-15 • via Nuitee
A
analia • couple • uy
9
Pros:

Muy buen punto . El personal muy amable nos atendieron muy bien.

2026-06-15 • via Nuitee
M
Mariano • solo_traveller • ar
10
2026-06-13 • via Nuitee
P
Park • solo_traveller • kr
10
Pros:

친절 청결 위치

Cons:

호텔비품

2026-06-13 • via Nuitee
D
Daniela • solo_traveller • ar
8
I
Pros:

I

Cons:

I

2026-06-09 • via Nuitee
B
Balmas • couple • ar
10
Pros:

La ubicación del hotel es inmejorable, la limpieza impecable y la atención excelente. Los detalles vintage de la habitación, la radio y el secador de pelo, una genialidad...y funcionan!

Cons:

Lo que menos nos gustó fue el desayuno.

2026-06-09 • via Nuitee
A
Alexandre • solo_traveller • br
5
O hotel é meia boca.
Pros:

Sem comentários

Cons:

As fotos não expressam a realidade da acomodação. Hotel mais se parece com um hotel de beira de estrada em termos de acomodação…

2026-06-09 • via Nuitee
K
Karina • couple • ar
10
2026-06-08 • via Nuitee
A
Arruda Gonçalves Corrêa • solo_traveller • br
8
Voltaria com certeza
Pros:

Recepção impecável,

Cons:

Limpeza pode melhorar.
Café fraco

2026-06-08 • via Nuitee
F
Fabiola • solo_traveller • cl
10
Pros:

Muy buena ubicación

Cons:

Piso sucio

2026-06-08 • via Nuitee
A
Ariel • solo_traveller • ar
6
2026-06-08 • via Nuitee
C
Caldiroli Mulbany • couple • ar
10
2026-06-07 • via Nuitee
M
mariangel • family_with_children • uy
8
2026-06-06 • via Nuitee