Wellness Hotel Jean De Carro

Hotels
8.1 (1573 reviews)
Stezka Jeana De Carro 4-6 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good food
Great location
Friendly service
Cons:
Unfriendly staff
Odors in rooms
Parking issues

Categories

Cleanliness
7.4
Cleanliness was frequently mentioned as needing improvement, particularly regarding odors.
Service
8.4
The staff were described positively, although there were some comments about unfriendliness.
Location
8.7
Multiple reviews praised the hotel's excellent location and views.
Room Quality
7.9
Rooms were generally good, but issues with temperature were noted.
Amenities
7.7
Amenities received mixed feedback, especially regarding parking costs and spa fees.
Value for Money
8.1
Good value noted, especially for pet-friendly options.
Food and Beverage
8.6
Food quality received positive comments, especially breakfast.
Overall Experience
8
Overall experience rated positively, balancing pros and cons from the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:03

Property Description

Luxurious Accommodation with Panoramic Views
Experience the breathtaking beauty of Karlovy Vary from the comfort of your bright and spacious room at 4-star Wellness Hotel Jean De Carro. Enjoy modern amenities like satellite TV and free Wi-Fi while taking in the stunning city views. Upgrade to a suite for a separate living room and a cozy seating area.

Wellness Treatments and Relaxation Facilities
Indulge in a wide range of wellness treatments at our hotel, from massages to sauna sessions. Unwind in the jacuzzi facilities and rejuvenate your senses. Charges may apply, but the experience is truly priceless.

Healthy Dining Experience at Restaurant Jean de Carro
Savor the flavors of healthy and revitalizing cuisine at Restaurant Jean de Carro. Let our chefs tantalize your taste buds with fresh and nutritious dishes, ensuring a wholesome dining experience.

Book your stay at Wellness Hotel Jean De Carro and immerse yourself in luxury and relaxation in the heart of Karlovy Vary.

Important information:

Please note that parking is available at surcharge and only upon prior arrangement. Please contact the property directly upon room reservation for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.1
Based on 1573 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.7
Room Quality: 7.9
Amenities: 7.7
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8
J
Jörn • family_with_children • de
8
Pros:

Sehr gute Lage, gutes Preis-Leistungsverhältnis.
Sehr freundliches und hilfsbereites Personal im nächstgelegenen Parkhaus

Cons:

Abenteuerlich mit dem Auto zu erreichen. Entgegen vorheriger Auskunft Stress, um zumindest kurz das Gepäck aus dem Auto ins Zimmer zu bringen.

2026-05-30 • via Nuitee
I
Inna • solo_traveller • sk
10
2026-05-30 • via Nuitee
I
Igor • solo_traveller • pl
10
2026-05-30 • via Nuitee
S
Sonja • couple • de
10
2026-05-28 • via Nuitee
S
Spatz • solo_traveller • de
8
Pros:

gute Lage zur Stadtmitte

Cons:

die Zufahrtstraße zum Hotel ist eine Kathastrofe

2026-05-27 • via Nuitee
E
Elisabeth • solo_traveller • de
10
2026-05-26 • via Nuitee
M
Mirka • couple • sk
7
Pros:

Takmer v centre, ok

Cons:

Parkovanie a ubytovanie v druhej časti budovy, na recepciu a na raňajky bud vonkajškom alebo cez 3 poschodie prechod.

2026-05-25 • via Nuitee
F
Falk • solo_traveller • de
8
Pros:

Das Hotel hat einen schönen Ausblick über das Zentrum und kurzen Weg zum Zentrum.

2026-05-24 • via Nuitee
M
Mathias • family_with_children • de
7
Schöner Blick auf die Stadt!
Pros:

Tolle Lage! Wellness-Bereich war OK. Schon Bessere gesehen. Schöner Blick auf die Stadt. Frühstück war super! Keine Restaurant im Hotel. Service Personal sehr freundlich.

2026-05-24 • via Nuitee
I
Iurii • couple • cz
10
Pros:

Це вже наш приблизно десятий візит до цього готелю, і щоразу ми повертаємося сюди із задоволенням. Цього разу були особливо приємно здивовані змінами, які відбулися в готелі. Дуже помітно, що адміністрація дбає про комфорт гостей та постійно працює над покращенням сервісу.

Окремо хочеться відзначити надзвичайно приємне та уважне обслуговування. Персонал завжди усміхнений, привітний і готовий допомогти у будь-якому питанні, що створює теплу та затишну атмосферу.

Також велике враження залишила кухня. Їжа дуже смачна, все свіже та якісно приготовлене. Особливо порадував великий вибір страв — кожен точно знайде щось на свій смак. Різноманітність і якість їжі були на високому рівні.

Дуже приємно бачити позитивні зміни та розвиток готелю. Ми із задоволенням повертаємося сюди знову і можемо сміливо рекомендувати це місце іншим. З нетерпінням чекаємо нашого наступного візиту!

2026-05-24 • via Nuitee
R
RD • solo_traveller • de
9
Pros:

Eine wunderschöne Lage und ein hübsches Hotel. Super!

Das Frühstück war auch sehr lecker.

2026-05-23 • via Nuitee
A
Alena • solo_traveller • cz
9
Pros:

Krásný výhled z balkonu

Cons:

Nemožnost parkování takže jsem připlácela za 40 euro v podzemní garážích

2026-05-23 • via Nuitee
D
Dominika • couple • cz
8
2026-05-23 • via Nuitee
P
Piotr • couple • pl
8
2026-05-21 • via Nuitee
J
Josef • extended_group • at
9
Insgesamt ok
Pros:

Tolle Lage

Cons:

Schlechte Zufahrt und kein Parkplatz

2026-05-20 • via Nuitee
S
Sarah • solo_traveller • de
9
Schöne Auszeit mit wunderbarem Ausblick
Pros:

Zimmer, Lage, Essen und Personal waren top!

2026-05-18 • via Nuitee
K
Krištof • couple • cz
9
Pros:

Snídaně výborná, lokalita skvělá

2026-05-18 • via Nuitee
U
Uwe • couple • de
9
Gute Kombination von Erholung und Wellnessangebot.
Pros:

Ausblick und Nähe zum Ort, alles gut fußläufig erreichbar, sehr guter und aufmerksamer Service

Cons:

Anzahl der Sitzplätze im Freien

2026-05-17 • via Nuitee
C
Claudia • couple • de
2
Pros:

Die Lage

Cons:

Enttäuschung pur

2026-05-17 • via Nuitee
M
Martina • extended_group • cz
9
2026-05-17 • via Nuitee