Wellness Hotel Jean De Carro

Hotels
8.1 (1601 reviews)
Stezka Jeana De Carro 4-6 , Karlovy Vary , cz

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good food
Great location
Friendly service
Cons:
Unfriendly staff
Odors in rooms
Parking issues

Categories

Cleanliness
7.4
Cleanliness was frequently mentioned as needing improvement, particularly regarding odors.
Service
8.4
The staff were described positively, although there were some comments about unfriendliness.
Location
8.7
Multiple reviews praised the hotel's excellent location and views.
Room Quality
7.9
Rooms were generally good, but issues with temperature were noted.
Amenities
7.7
Amenities received mixed feedback, especially regarding parking costs and spa fees.
Value for Money
8.1
Good value noted, especially for pet-friendly options.
Food and Beverage
8.6
Food quality received positive comments, especially breakfast.
Overall Experience
8
Overall experience rated positively, balancing pros and cons from the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:03

Property Description

Luxurious Accommodation with Panoramic Views
Experience the breathtaking beauty of Karlovy Vary from the comfort of your bright and spacious room at 4-star Wellness Hotel Jean De Carro. Enjoy modern amenities like satellite TV and free Wi-Fi while taking in the stunning city views. Upgrade to a suite for a separate living room and a cozy seating area.

Wellness Treatments and Relaxation Facilities
Indulge in a wide range of wellness treatments at our hotel, from massages to sauna sessions. Unwind in the jacuzzi facilities and rejuvenate your senses. Charges may apply, but the experience is truly priceless.

Healthy Dining Experience at Restaurant Jean de Carro
Savor the flavors of healthy and revitalizing cuisine at Restaurant Jean de Carro. Let our chefs tantalize your taste buds with fresh and nutritious dishes, ensuring a wholesome dining experience.

Book your stay at Wellness Hotel Jean De Carro and immerse yourself in luxury and relaxation in the heart of Karlovy Vary.

Important information:

Please note that parking is available at surcharge and only upon prior arrangement. Please contact the property directly upon room reservation for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.1
Based on 1601 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.7
Room Quality: 7.9
Amenities: 7.7
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8
A
ANITA • solo_traveller • hu
10
2026-07-04 • via Nuitee
J
Jan • solo_traveller • nl
9
Pros:

Ontbijt prima!
Centrale ligging.
Mooie grote kamers.

Cons:

Geen airco en ventilator

2026-07-04 • via Nuitee
L
Liliia • solo_traveller • de
9
Отличный отель для отдыха!
Pros:

Все было замечательно! Место расположение очень удобное.

Cons:

Отель находится на спуске.

2026-07-03 • via Nuitee
P
Petra • solo_traveller • si
9
2026-07-02 • via Nuitee
V
Viktor • couple • de
9
2026-07-02 • via Nuitee
C
cyberti • solo_traveller • at
6
Pros:

Lage

Cons:

Personal sehr 'kalt'

2026-07-02 • via Nuitee
L
Laura • couple • de
7
Pros:

Der Ausblick ist herrlich 🤩👍!

Cons:

Leider keine Klimaanlage 🥵.

2026-06-29 • via Nuitee
V
Vojtěch • couple • cz
8
2026-06-29 • via Nuitee
O
Oksana • solo_traveller • lt
10
Pros:

Labai patiko vieta. O kambario langai tiesiai į bažnyčios laikrodį. Senamiestis pro langą kaip ant delno. Vieta 10 balų. Dar ir automobiliui vietos atsirado.Super. Pusryčiai irgi geri.Didelis pasirinkimas.Ačiū šeimininkams❤️

Cons:

Neturiu nusiskundimų.

2026-06-29 • via Nuitee
D
Dick • couple • nl
6
Tevreden
Pros:

Ontbijt was uitstekend
Personeel niets op aan te merken

Cons:

Kleine kamer en geen airco

2026-06-29 • via Nuitee
V
Vasco • couple • it
8
Bello ma soprattutto interessante per la gestione (non facile) delle acque curative sotterranee.
Pros:

Vista sulla parte vecchia di Karlovy Vary

Cons:

Col caldo che purtroppo faceva in quei giorni, il climatizzatore è mancato.

2026-06-28 • via Nuitee
F
Franz • extended_group • de
7
Zentral gelegenes Hotel. Nur wenige Gehminuten zur Altstadt
Pros:

Sehr zentral gelegen. Am Hang, man muss schon gut Zufuss sein
Altes historisches Gebäude. Zimmer sind in die Jahre gekommen. Wir hatte ein Bad mit Eckbadewanne ohne Vorhang.
Das Abendessen war für die Qualität etwas überteuert!
Das parken am Hotel ist nur bedingt möglich. Wir mussten 7,00 € pro Motorrad bezahlen.

Cons:

Parkplatz
Zimmer mit Badewanne

2026-06-28 • via Nuitee
A
Andreas • couple • de
8
2026-06-27 • via Nuitee
U
Uwe • solo_traveller • de
7
Pros:

Sehr freundliches Personal.
Guter Blick auf die Altstadt.
Kostenloses WLan.
Erfrischungsgetränke in der Lobby.
Sehr gutes Preis -Leistungsverhältnis

Cons:

Das Zimmer schon sehr in die Jahre gekommen...
Parkplatz Situation
Das Frühstücks Buffet entsprach leider nicht meinen Vorstellungen.
Nur zwei Deutschsprachige TV Sender. Es war nicht Möglich ein Fußballspiel zur WM zu sehen!
Auch nirgendwo anders...
Bezahlung des vollen Preises bevor man überhaupt einen Zimmerschlüssel bekommt...
Nur ein Stuhl im Doppelzimmer!

2026-06-27 • via Nuitee
S
Schmidt • couple • at
8
2026-06-25 • via Nuitee
M
Martin • solo_traveller • cz
7
Pros:

Hotel u centra, pěkný výhled na vřídlo. Vnitřek hotelu byl pěkný.

Cons:

Wifi padala, nepřipojovala se, nemohl jsem ji místama najít. Místama pomalá. Pokoje jsou postarší, chtělo by to zmodernozovat. Snídaně podle mě se už moc nechtěly doplňovat hodinu před koncem.

2026-06-24 • via Nuitee
V
Vaněk • couple • cz
10
Pros:

Super.Bomba.Speciál

Cons:

Wellness

2026-06-24 • via Nuitee
T
Trizuljak Klement • solo_traveller • sk
5
2026-06-22 • via Nuitee
R
Renata Kouřilová • solo_traveller • cz
9
2026-06-22 • via Nuitee
M
Mike • solo_traveller • de
8
Pros:

Lage war fantastisch. Kurzer Weg in die Innenstadt.
Frühstück war prima.

Cons:

Vielleicht für Unterbringung von älteren bzw. gehbehinderten Menschen ein Hinweis auf den Fahrstuhl , leider nicht alle Zimmer zu erreichen (große Wendeltreppe).
Ansonsten alles prima.

2026-06-22 • via Nuitee