JW Marriott Hotel Zhengzhou

Hotels
•
JW Marriott Hotels & Resorts
8.5 (76 reviews)
No.2 CBD Zhengdong new district Zhengzhou , Zhengzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor air conditioning
Disappointing massage service

Categories

Cleanliness
7.71
Some reviews indicate cleanliness issues, such as poor functioning air conditioning.
Service
9.18
Staff were generally friendly and accommodating, with specific praise for individual staff members.
Location
9.22
Good location mentioned multiple times, considered beneficial for business.
Room Quality
8.17
Rooms are spacious and well-designed, but some have climate control issues.
Amenities
8.2
Amenities are good, although there are reports of underwhelming massage services.
Value for Money
8.66
Fair pricing for the quality provided, but some complaints about specific service costs.
Food and Beverage
8.21
Breakfast is generally good but lacks options catering to all dietary needs.
Overall Experience
8.68
Overall experience was positive, though it was tainted by issues with service during massages.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:20

Property Description

Luxurious Amenities

The JW Marriott Hotel Zhengzhou offers a luxurious experience with an indoor pool, wellness centre, and free WiFi. Each room is equipped with modern conveniences such as a TV, air conditioning, and a minibar. The private bathrooms feature a bathtub and a hairdryer for added comfort.

Dining and Fitness

Guests can enjoy dining at the on-site restaurant or stay active at the fitness centre. The dining area includes a refrigerator and an electric kettle for convenience. Additionally, the hotel provides meeting facilities, ticketing services, and a tour desk for a hassle-free stay.

Prime Location

Conveniently situated in the Ruyi Lake tourist area, the hotel is within walking distance of the Zhenzhou International Exhibition Centre and Red White Flower Park. Explore the surroundings or partake in on-site activities like hiking, and enjoy complimentary parking during your stay.

Book your stay at JW Marriott Hotel Zhengzhou for a truly indulgent experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for CNY 233 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 76 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
Y
YuChien • family_with_children • tw
9
2026-05-19 • via Nuitee
Y
Yo Han • solo_traveller • nz
3
Pros:

The room was clean and comfortable

Cons:

Staff did not speak any english. When i called multiple times for a shaving kit, i received sewing kit instead and it took a very long time for them to figure out my needs.

2026-05-18 • via Nuitee
T
Tsholofelo Daniel • couple • za
10
2026-05-15 • via Nuitee
Z
Zaeem • solo_traveller • pk
8
As whole it was a good stay
Pros:

It was a good hotel. Comfortable, nice and clean. Breakfast was very good

Cons:

There was no cattle for tea na d coffee or hot water. It was very strange for me because this item is provided even single star hotels also

2026-05-14 • via Nuitee
E
Elena • solo_traveller • ru
10
2026-04-19 • via Nuitee
A
An • solo_traveller • kr
5
2026-04-10 • via Nuitee
A
Alexander__T • solo_traveller • ru
10
Pros:

Все было супер комфортно! Очень понравилось, если буду ещё в Чженьчжоу- обязательно здесь поселюсь

Cons:

Минусов нет

2026-04-10 • via Nuitee
H
Héctor • family_with_children • es
10
2026-03-31 • via Nuitee
F
Felix • solo_traveller • br
10
excelente opção perto de pontos turísticos
Pros:

localização e qualidade do hotel

Cons:

a cama poderia ser mais nova

2026-03-10 • via Nuitee
O
Olzhas • extended_group • kz
6
2026-03-04 • via Nuitee
I
Ian • family_with_children • za
10
2026-01-24 • via Nuitee
O
Onorio • extended_group • mz
10
It’s very good hotel, location and staff.
Pros:

The breakfast was very good!
Hotel very good!
Personnel very good, mainly a guy called Jonny from the front door at the ground floor.

Cons:

Nothing!

2026-01-19 • via Nuitee
F
Faye • couple • cn
10
It was a great and wonderful stay at the hotel.
Pros:

The city view, warm welcome of the staff. The Staff and the manager was ver accomodative and always there to assist.

2026-01-02 • via Nuitee
N
Nanping • family_with_children • gb
9
Very comfort and great breakfast
Pros:

Good location and very nice staff

Cons:

No

2025-12-29 • via Nuitee
A
Abdessalem • solo_traveller • dz
7
Pros:

Rock and jack in reception very friendly.

2025-12-23 • via Nuitee
O
Oluwole • solo_traveller • gb
9
2025-12-13 • via Nuitee
O
Oluwole • couple • gb
8
2025-12-13 • via Nuitee
I
ichiro • family_with_children • jp
7
2025-11-29 • via Nuitee
S
Sava • couple • bg
10
2025-11-24 • via Nuitee
S
Smash Sound Service • couple • it
6
The stay was good. The massage service was disappointing. I had a massage on November 19 and November 21. In both cases,
Pros:

The stay was good. The massage service was disappointing. I had a massage on November 19 and November 21. In both cases, the girls were very sexually abusive, demanding more money in cash. If I hadn't given it to them, they would have stopped the massages. They opened my wallet and took €150. A terrible experience. I'm asking for my money back for both massages.

Cons:

The stay was good. The massage service was disappointing. I had a massage on November 19 and November 21. In both cases, the girls were very sexually abusive, demanding more money in cash. If I hadn't given it to them, they would have stopped the massages. They opened my wallet and took €150. A terrible experience. I'm asking for my money back for both massages.

2025-11-22 • via Nuitee