Maria Hotel

Hotels
6.7 (1178 reviews)
No.49, Zhongzheng Village , Zhongzheng , TW

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Family rooms
Luggage storage
Airport shuttle
Tour desk
Non-smoking throughout
Airport drop off
Airport pick up
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Accommodating service
Cons:
Cleanliness issues
Noise isolation
High price for quality

Categories

Cleanliness
5.45
There were complaints about mold and unclean areas in multiple reviews.
Service
8.45
The staff were consistently described as friendly and accommodating.
Location
8.45
Good location within Alishan National Park, close to transportation and dining options.
Room Quality
5.95
Rooms were mentioned as hot and noise isolation was poor, with some run-down features.
Amenities
6.45
Basic amenities provided, but missing items like shower curtains and adequate storage.
Value for Money
5.45
High price for the quality offered, with some guests feeling it was not worth it.
Food and Beverage
6.45
Average breakfast options and some inconvenience regarding breakfast location.
Overall Experience
6.95
Mixed sentiments overall with some positive aspects but significant areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:17

Property Description

Mountain Retreat in Chiayi
Escape to Maria Hotel nestled in the serene Alishan Mountain, offering a cozy retreat in Chiayi.

Comfortable Rooms with Modern Amenities
Indulge in our well-equipped guest rooms featuring flat-screen TVs, work desks, and stylish bathrooms with complimentary toiletries.

Convenient Services and Delicious Breakfast
Enjoy our complimentary WiFi, parking, local travel information, and luggage service. Start your day with a delicious breakfast spread including continental and buffet options.

Experience tranquility at Maria Hotel, just steps away from Alishan Railway Station. Book now for an unforgettable mountain getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 1178 reviews
Cleanliness: 5.45
Service: 8.45
Location: 8.45
Room Quality: 5.95
Amenities: 6.45
Value for Money: 5.45
Food and Beverage: 6.45
Overall Experience: 6.95
L
Li lin • extended_group • tw
7
2026-09-19 • via Nuitee
A
AnhTu • couple • vn
6
Pros:

The staff is very very friendly and supportive.

Cons:

the room is much smaller than expected. We booked a room for 4 with 2 double beds and we cannot even open the luggague (L size) inside the room and had to take it outside to open and get our stuff. yeah, we could opend 1 lugguage M size and we had to step over it to move in the room.
no elevator so you have to carry your luggague to your room, it can be in the 2nd floor (no room in the ground floor).

2026-09-13 • via Nuitee
V
Vic • solo_traveller • ph
8
2026-09-09 • via Nuitee
W
Wen ya • extended_group • tw
10
Pros:

水壓很夠熱水也很熱
床硬度不錯，睡得蠻好的
櫃檯姊姊服務親切，解決大小需求
讓我們有一晚很棒的住宿體驗！

2026-09-05 • via Nuitee
V
Veronika Caecilie • solo_traveller • de
8
Pros:

War solide. Alles bisschen in die Jahre gekommen und nicht mehr so ansehnlich, aber es war sauber.

Cons:

Das Frühstück war leider nichts ..

2026-09-05 • via Nuitee
H
Hoa • family_with_children • vn
8
2026-09-02 • via Nuitee
C
Chen • solo_traveller • tw
9
2026-08-31 • via Nuitee
M
Michal • family_with_children • de
5
2026-08-28 • via Nuitee
L
Li-Hsin • couple • tw
10
Pros:

櫃檯先生服務態度超好，還提供很多當地資訊，讓我們幸運地坐到檜木火車，還成功去看日出跟神木，每次看到我們進出都很親切地關心我們的行程，甚至要下班了，還特地打電話來提醒看日出的事情！

Cons:

無

2026-08-28 • via Nuitee
S
summy • family_with_children • us
8
Free breakfast, friendly staff with basic but comfortable rooms.
Pros:

Location and staff were great. Short walk to the train station and visitor center. Good breakfast and drinking water stations on every floor.

Cons:

Construction on older side but didn’t bother us.

2026-08-27 • via Nuitee
Y
YH • extended_group • tw
8
2026-08-27 • via Nuitee
S
shunhsien • family_with_children • tw
8
2026-08-25 • via Nuitee
D
Daniela Alejandra • extended_group • es
4
Ubicacion ideal, pero necesita mejorar.
Pros:

Que estaba dentro del parque y que el personal era amable.

Cons:

El hotel realmente pagas porque está dentro del parque pero las instalaciones están algo “abandonadas”, el baño le hace falta un poco de limpieza y renovación. Parecía que tenia goteras.
La verdad es que el precio no compensaba lo que ofrecía. Necesita cuidarse más.

2026-08-23 • via Nuitee
H
Hsin-Yi • extended_group • tw
8
簡單的住宿
Pros:

住宿位置就在阿里山森林遊樂園裡面，住宿前面就有停車場，不須另外找車位非常方便，走路就可以到火車站搭車，住宿內公共空間有飲水機，可以帶水平來裝熱水，這次本來訂雙人房，到現場升等為有景觀的四人房，有附電熱毯

Cons:

住宿內部裝潢比較舊，沒有電梯，樓梯是有點舊舊的，住宿會比較潮濕，不過每間房間都有附除濕機可以自己使用，廁所格局有點奇怪，訂房時覺得價錢便宜，後來接到電話說是因為這間房間有點問題所以價格比較低，特別來電告知

2026-08-22 • via Nuitee
周 • couple • tw
8
2026-08-22 • via Nuitee
M
MING JU • family_with_children • tw
7
2026-08-21 • via Nuitee
S
Sara • couple • it
8
2026-08-19 • via Nuitee
H
hana2015 • solo_traveller • tw
8
2026-08-19 • via Nuitee
P
Park Hsieh • family_with_children • us
8
2026-08-17 • via Nuitee
V
Vincent • family_with_children • us
8
2026-08-17 • via Nuitee