The Waterloo Hotel

Hotels
Holyhead Road , Betws-y-coed , gb
+44 1690 710411

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Nice facilities
Cons:
Room layout issues
Price concerns

Categories

Cleanliness
8.53
Rooms were described as clean, but some mentioned issues with room layout.
Service
8.9
Friendly and helpful staff noted across multiple reviews.
Location
8.84
Good location close to shops and peaceful area mentioned positively.
Room Quality
8.29
Some concerns about room layout and comfort in bedding.
Amenities
8.62
Leisure facilities praised; swimming pool and sauna were highlights.
Value for Money
8.18
Mention of some high prices compared to room size.
Food and Beverage
8.73
Food quality in the restaurant was highlighted as lovely.
Overall Experience
8.7
Overall enjoyment and likelihood of returning cited multiple times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:47

Property Description

Luxurious Stay in Betws-y-Coed

Nestled on the outskirts of Betws-y-Coed, surrounded by the beauty of the National Park, this hotel is a gateway to the North Wales Coast, Snowdonia, and the picturesque countryside.

Leisure Centre and Indoor Pool

Indulge in relaxation at Stations Fitness & Leisure, boasting a 13m heated pool, children's splash pool, jacuzzi, steam room, sauna, and a fully-equipped gym for your wellness needs.

Fine Dining Experience

Savor delectable meals at the modern Bridge Restaurant and Bar 1815, offering dishes crafted from the finest local ingredients, such as succulent beef, tender lamb, and fresh seafood. Don't forget to explore the specially curated children's menus.

Book your stay now to experience the perfect blend of luxury and leisure at our hotel.

Important information:

If a cot is required, please specify this information at the time of booking. This can be done in the 'Special Requests' box. Cots are only available in the Family Room and are subject to availability.

Spa is at an additional cost for room only rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 8.53
Service: 8.9
Location: 8.84
Room Quality: 8.29
Amenities: 8.62
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
S
susan • family_with_children • gb
9
2026-07-25 • via Nuitee
N
Nandita • couple • gb
6
2026-07-25 • via Nuitee
S
Shiva • solo_traveller • in
10
Pros:

Breakfast, rooms

Cons:

Waiter don't know what is served in veg breakfast. Everyone should get unique veg breakfast.. some people two veg sausage and we got one on day3 stay. Day2 breakfast was awesome

2026-07-25 • via Nuitee
C
Ceridwen • couple • gb
10
2026-07-23 • via Nuitee
D
Dave • couple • ie
9
2026-07-23 • via Nuitee
C
Christine • extended_group • gb
10
We were a party of 10 adults who had been to Zipworld during the day. We stayed for one night in the Waterloo Hotel, whi
Pros:

Great location for Betws-y-Coed, comfortable, spotlessly clean, modern decor, great food (we only had breakfast). All staff were friendly, polite and welcoming.

Cons:

Nothing!

2026-07-23 • via Nuitee
K
Katarzyna • couple • gb
10
2026-07-22 • via Nuitee
P
peter • extended_group • gb
8
Lovely but expensive
Pros:

Excellent

Cons:

It could have been cheaper

2026-07-22 • via Nuitee
D
Dharushanan • couple • gb
6
Good location but not great facilities
Pros:

The location was great close the nature and a short drive to zip world which was our main reason for the visit.

Cons:

The bar and restaurant is not at a standard you’d expect. The food we had first night was very poor for what it costs. 10 mins drive is the village but the staff didn’t inform about the area and near by alternative facilities

2026-07-22 • via Nuitee
M
Michelle • couple • gb
8
Lovely relaxing stay in a charming Welsh village.
Pros:

Room was lovely. The village is very nice. I liked having a room at the back separate to the main building. For a relaxing get away we couldn’t really have done better. The Welsh breakfast was wonderful. Quiet and charming.

Cons:

Dinner was a little expensive. Pancakes at breakfast were not warm. WiFi was pretty terrible. Main road adjacent made the front of the hotel trafficy, but the back was surprisingly quiet.

2026-07-21 • via Nuitee
C
Catrin Elis • family_with_children • gb
9
Very comfortable stay, recommended.
Pros:

The suite rooms were perfect for our needs. Quiet and spacious, and we particulary liked the living area (sofa/coffee table) plus tea/coffee making facilities. Very comfortable beds and good blackout curtains. The garden and outside seating areas were lovely. Great location on the edge of the village, good access without being too busy. Welsh-speaking staff much appreciated. Breakfast was excellent.

Cons:

The shower was rather weak, and it would have been nice to have a small fridge just for milk or cold drinks.

2026-07-21 • via Nuitee
C
Craig • solo_traveller • gb
8
2026-07-21 • via Nuitee
R
Roger • solo_traveller • gb
10
Pros:

Great all round hotel.

2026-07-21 • via Nuitee
N
Neil • couple • gb
8
Great location for the beautiful town.
Pros:

Arrived early, lady on reception allowed us to take our room 3 hours early.

Cons:

Nothing

2026-07-21 • via Nuitee
N
Noel • couple • gb
9
V enjoyable!
Pros:

Location

Cons:

All good

2026-07-20 • via Nuitee
J
Jane • solo_traveller • gb
9
Uber dog friendly lodges
Pros:

The lodge was very spacious, clean and well maintained. The breakfast was very hearty. They are amazingly dog friendly. The tea and coffee making facilities and fridge were excellent. TVs in every bedroom and sitting area. Lovely little decking area outside. Handy walks for dogs from the back of the hotel. Plenty of parking.

Cons:

The Internet in the lodge was quite weak and kept cutting out. You had to remember and give a time for breakfast. There was no way to clean your coffee cups, and whilst the lidges were serviced, this was not done if you left your dogs in the room. There were only 3 of us staying for 2 days so we just used all the mugs. The kitchen closes very early on Sunday. We would have liked to eat in the hotel but were forced to go elsewhere as we could not make it back in time for 7pm kitchen closing

2026-07-20 • via Nuitee
D
Donna • solo_traveller • gb
9
Pros:

Room great, staff friendly. Nice bar and feel to place. Plenty of free parking.

2026-07-20 • via Nuitee
N
noel • extended_group • gb
9
2026-07-20 • via Nuitee
J
Jane • solo_traveller • gb
10
Pros:

Breakfast, scenery, leisure facilities esp pool and the staff

Cons:

Would like a little fridge would have been good to keep the babys milk

2026-07-20 • via Nuitee
L
Lynda • solo_traveller • gb
8
Great location, clean but needs a bit of a revamp.
Pros:

Location great. Clean. Nice big, modern bathroom.

Cons:

Single ply toilet roll, bedroom a bit old fashioned. Old flat pillows.

2026-07-19 • via Nuitee