The Waterloo Hotel

Hotels
Holyhead Road , Betws-y-coed , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Nice facilities
Cons:
Room layout issues
Price concerns

Categories

Cleanliness
8.53
Rooms were described as clean, but some mentioned issues with room layout.
Service
8.9
Friendly and helpful staff noted across multiple reviews.
Location
8.84
Good location close to shops and peaceful area mentioned positively.
Room Quality
8.29
Some concerns about room layout and comfort in bedding.
Amenities
8.62
Leisure facilities praised; swimming pool and sauna were highlights.
Value for Money
8.18
Mention of some high prices compared to room size.
Food and Beverage
8.73
Food quality in the restaurant was highlighted as lovely.
Overall Experience
8.7
Overall enjoyment and likelihood of returning cited multiple times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:47

Property Description

Luxurious Stay in Betws-y-Coed

Nestled on the outskirts of Betws-y-Coed, surrounded by the beauty of the National Park, this hotel is a gateway to the North Wales Coast, Snowdonia, and the picturesque countryside.

Leisure Centre and Indoor Pool

Indulge in relaxation at Stations Fitness & Leisure, boasting a 13m heated pool, children's splash pool, jacuzzi, steam room, sauna, and a fully-equipped gym for your wellness needs.

Fine Dining Experience

Savor delectable meals at the modern Bridge Restaurant and Bar 1815, offering dishes crafted from the finest local ingredients, such as succulent beef, tender lamb, and fresh seafood. Don't forget to explore the specially curated children's menus.

Book your stay now to experience the perfect blend of luxury and leisure at our hotel.

Important information:

If a cot is required, please specify this information at the time of booking. This can be done in the 'Special Requests' box. Cots are only available in the Family Room and are subject to availability.

Spa is at an additional cost for room only rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 8.53
Service: 8.9
Location: 8.84
Room Quality: 8.29
Amenities: 8.62
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
L
liam couple gb
6
Good location, spa and swim facilities were good and room was good but breakfast was awful
Pros:

Location was good

Cons:

Train line out back woke us up early

2026-07-04 via Nuitee
D
Denise couple gb
8
Would stay again
Pros:

The location is good, being at the end of the road, just a short walk into town, plenty of parking spaces. Room was very big for all our walking gear, nice big bed and bathroom and two sinks. Ate at the hotel in the evening and the food was lovely.

Cons:

Beds were firm

2026-07-04 via Nuitee
A
Alan couple gb
9
2026-07-03 via Nuitee
R
Roma solo_traveller gb
8
Great place to stay for hiking and exploring
Pros:

Location

2026-07-02 via Nuitee
A
Albéric family_with_children fr
8
2026-07-02 via Nuitee
P
PETER couple gb
8
Good location, pleasant surroundings, dismal catering facilities!
Pros:

Breakfast was enjoyable. Good selection. staff were very pleasant and helpful.

Cons:

we ere disapointed that the Restaurant was not open on Sunday, and Monday evening. After travelling and sightseeing we were desperate for nourishment on our 1st day, we settled for a sandwich and crisps from the local Spar-shop. Mondays restaurant closure experience meant that we had to venture to a rival hotel for an evening meal. Poor show, considering the facililities advertised on your post, and the price range for our booking!

2026-07-02 via Nuitee
R
Rushabh extended_group gb
9
2026-06-30 via Nuitee
J
James solo_traveller im
6
Pros:

Mediocre,, if you want exceptional stay at the ty Gywn

2026-06-30 via Nuitee
K
Kay couple gb
8
2026-06-29 via Nuitee
K
Karl couple gb
10
Excellent stay and would return!
Pros:

Excellent location and clean throughout. All staff were superb and friendly and the breakfast was excellent too. Would recommend.

Cons:

The heat in the rooms was unbearable but this was during a heatwave. Two fans were provided but just blew more hot air around.

2026-06-29 via Nuitee
J
Jessica solo_traveller gb
10
Pros:

Amazing value for money. Huge room and location is unbeatable.
The massive carpark is ideal to keep your car when heading into betws y coed.
100% recommend the pool too.
All the staff were so lovely and friendly :)

Cons:

The room was hot during the heatwave but there were 2 fans for us to use which helped a lot.

2026-06-29 via Nuitee
S
Sally couple gb
9
Great weekend at a fantastic location! Thank wavisit again soon. 🥰
Pros:

Loved the locality, the staff, facilities and the food! The staff were fab - so thoughtful and helpful. Loved the pool and the steam room and sauna.

Cons:

The heat in the bedroom at night. We used the fan but it was still roasting in there. Unusual high temps though!

2026-06-28 via Nuitee
K
karen couple gb
9
2026-06-28 via Nuitee
M
Mark extended_group gb
10
2026-06-28 via Nuitee
S
simonds solo_traveller gb
10
Pros:

Staff was great

2026-06-28 via Nuitee
G
Geraldine couple gb
7
2026-06-27 via Nuitee
C
Catherine couple gb
9
Great location and base for travelling around the Eryri National Park
Pros:

Great location. Enjoyed the breakfast. All staff very polite and attentive. We had access also to the Spa which we thoroughly enjoyed.

2026-06-27 via Nuitee
A
Anna couple us
10
Pros:

Great location. Very nice and helpful staff.
Walkable distance to everything.
Mt Snowden only a few miles away.

Cons:

Nothing

2026-06-27 via Nuitee
M
Mariam family_with_children us
6
Would not come back.
Pros:

Good location

Cons:

We had the family suite - smelled very bad like dogs. We asked for an air refresher but did not get one.
Too hot and not enough fans.
Not worth the price.

2026-06-27 via Nuitee
H
Heather solo_traveller gb
10
The lodge and staff were outstanding. The food was splendid! The chef/s were brilliant
Pros:

The lodge was just superb!

Cons:

The shower in the bath was a little slippery and a little too deep to get in and out. Otherwise wonderful

2026-06-25 via Nuitee