The Waterloo Hotel

Hotels
8.6 (2578 reviews)
Holyhead Road , Betws-y-coed , gb

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Nice facilities
Cons:
Room layout issues
Price concerns

Categories

Cleanliness
8.53
Rooms were described as clean, but some mentioned issues with room layout.
Service
8.9
Friendly and helpful staff noted across multiple reviews.
Location
8.84
Good location close to shops and peaceful area mentioned positively.
Room Quality
8.29
Some concerns about room layout and comfort in bedding.
Amenities
8.62
Leisure facilities praised; swimming pool and sauna were highlights.
Value for Money
8.18
Mention of some high prices compared to room size.
Food and Beverage
8.73
Food quality in the restaurant was highlighted as lovely.
Overall Experience
8.7
Overall enjoyment and likelihood of returning cited multiple times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:47

Property Description

Discover the perfect retreat at the edge of Betws-y-Coed, where comfort meets nature in the heart of Snowdonia National Park.

Exceptional Leisure Facilities
Unwind in our Stations Fitness & Leisure, featuring a 13m heated pool, children's splash area, and sumptuous relaxation options like a jacuzzi, steam room, and sauna. Our well-equipped gym ensures you can keep fit while away from home.

Comfortable Accommodations
Choose from stylish rooms in the main hotel or our cozy separate lodge, complete with complimentary internet access, ensuring you stay connected throughout your stay.

Delicious Dining Experience
Savor the culinary delights at our Bridge Restaurant and Bar 1815, where fine local ingredients shine in every dish, including enticing beef, lamb, and seafood options. Kids are well catered for with our dedicated children's menus.

Book your unforgettable getaway today!

Important information:

If a crib is required, please specify this information at the time of booking. This can be done in the 'Special Requests' box. Cribs are only available in the Family Room and are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2578 reviews
Cleanliness: 8.53
Service: 8.9
Location: 8.84
Room Quality: 8.29
Amenities: 8.62
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
M
Martin • solo_traveller • gb
8
Pros:

Excellent location clean rooms, friendly and helpful staff

2026-05-30 • via Nuitee
D
David • solo_traveller • gb
8
2026-05-30 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Great location about 5 minute walk to the busy area

Cons:

None

2026-05-29 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-05-29 • via Nuitee
E
Eric • couple • gb
4
The breakfast are not up to mutch and no restaurant meals being served during a very busy period is not good enough
Pros:

The property is good bit outdated could do with a upgrade but apart from that it’s ok

Cons:

Been going here for a few years now and seen it slowly degraded

2026-05-28 • via Nuitee
J
Jayne • family_with_children • gb
9
Would definitely stay here again!
Pros:

The bar and restaurant downstairs looked really nice and modern, the lady at reception was friendly and helpful and answered all of our questions.
It’s been extremely hot this week and our room was 30, there was a fan in the room - which very welcome!
The bed was comfy and the room was clean. Shower worked well, great pressure and the little bottles of toiletries were a nice extra.

Cons:

We thought £30 for 2 breakfasts was rather expensive for what it was and the bathroom in the room seemed a little dated, also the sink was still dirty with toothpaste marks.

2026-05-28 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Lovely

2026-05-28 • via Nuitee
M
Mark • solo_traveller • gb
9
Friendly and clean
Pros:

Fans in the room during a heatwave was a blessing, no other hotel has had them this week so this property is brilliant. Clean rooms and friendly staff too!

Cons:

The room was like a sauna when I arrived, not too much can be done by the staff for that though.

2026-05-28 • via Nuitee
D
David • solo_traveller • gb
10
Couldn't have picked a nicer place to stay at Snowdon.
Pros:

The room was like a mini apartment, all that was missing was a kitchen, very comfortable indeed. Staff were great and the breakfast was nice too.

Cons:

Theres a trainline at the rear but it didnt disturb me at all.

2026-05-28 • via Nuitee
L
Luke • family_with_children • gb
7
Pros:

Location was perfect for zip world just around the corner and the family lodge was a good size for my family 2 adults and 2 kids aged 11&10.

Cons:

That the kitchen isn’t open on a Monday or Tuesday evenings not even on a bank holiday.

2026-05-27 • via Nuitee
P
Patrick • couple • gb
9
Very nice hotel good location
Pros:

Breakfast was very good lots of variety

2026-05-27 • via Nuitee
L
Linda • couple • au
10
Lovely comfortable sta
Pros:

Lovely property, comfortable room & very friendly staff. Great breakfast selection

2026-05-27 • via Nuitee
J
jackie • solo_traveller • gb
10
Pros:

Good location. Nice room. Good breakfast

2026-05-26 • via Nuitee
M
Maxx18 • solo_traveller • de
9
Pros:

Zentrale Lage, gutes Frühstück, gute Parkplätze

Cons:

Keine Klobürste! Keine Steckdose am Bett

2026-05-26 • via Nuitee
S
Sarah • couple • gb
10
Relaxing
Pros:

Lovely

Cons:

A little later checkout

2026-05-26 • via Nuitee
T
Tiffany • extended_group • gb
8
2026-05-24 • via Nuitee
A
Adrian • couple • sg
8
Comfortable and clean, if a little tired. Great little gym.
2026-05-23 • via Nuitee
M
Matthew • extended_group • gb
8
Adequate
Pros:

Breakfast good

Cons:

For the three night stay restaurant was closed and the bar was only open for one of these nights.We were not told this on arrival

2026-05-21 • via Nuitee
L
Laurence • solo_traveller • gb
6
Satisfactory but not worth the price.
Pros:

Room good. Stayed in a suite with terrace.

Cons:

Overpriced.
In need of decoration/refurb.
Breakfast limited, not a great deal of choice.

2026-05-20 • via Nuitee
M
Margaret • couple • gb
8
Pleasant overnight stay
Pros:

Well placed.Breakfast fine .Room very clean and staff attentive
Wish we could have stayed longer.

Cons:

No evening meals early in the week

2026-05-20 • via Nuitee