Bristol Exceler Campo Grande

Hotels
•
Bristol Hotéis and Resorts
8.3 (133 reviews)
Av. Afonso Pena, 444 , Campo Grande , BR

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Cons:
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
7.51
Some cleanliness issues noted; box in the bathroom was dirty upon arrival.
Service
8.98
Consistent excellent service noted across multiple reviews.
Location
9.02
Good location, close to main avenues and attractions.
Room Quality
8.47
Rooms are comfortable and spacious; some reviews mentioned outdated decor.
Amenities
8
Internet connectivity issues noted, but overall amenities were adequate.
Value for Money
7.46
Some reviews felt it did not meet expectations for a first-class hotel.
Food and Beverage
8.51
Breakfast was mentioned positively; some concerns over options provided.
Overall Experience
8.48
Generally positive experiences, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:22

Property Description

Luxurious Amenities
The 4-star Bristol Multy Exceler Plaza, just 5 kilometers from Campo Grande International Airport, boasts an outdoor swimming pool, a tennis court, a gym, and air-conditioned rooms for utmost comfort.

Dining and Entertainment
Indulge in delicious meals at the hotel's restaurant, unwind at the American bar, or enjoy the convenience of 24-hour room service during your stay.

Convenience and Comfort
Whether for leisure or business, this hotel offers the perfect blend of relaxation and functionality, ensuring a memorable experience for all guests.

To experience the luxury and convenience of Bristol Multy Exceler Plaza, book your stay now!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 133 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 8.48
J
James • couple • br
10
2026-09-19 • via Nuitee
M
Mario • solo_traveller • br
7
2026-09-18 • via Nuitee
G
GERVASIO • couple • br
10
2026-09-14 • via Nuitee
I
Igor • solo_traveller • br
10
Pros:

Atendimento e quartos bem organizados

2026-09-14 • via Nuitee
S
Santos • solo_traveller • br
10
2026-09-14 • via Nuitee
V
Vanyr • solo_traveller • br
6
Cons:

É pessoal

2026-09-02 • via Nuitee
M
Milena • couple • br
10
2026-08-30 • via Nuitee
F
FABRICIO • solo_traveller • br
10
2026-08-23 • via Nuitee
M
Mônica • solo_traveller • br
10
2026-08-23 • via Nuitee
J
Jean Frota Almada • solo_traveller • br
10
2026-08-22 • via Nuitee
L
leo.ppacheco • solo_traveller • br
9
Café da manhã muito bom, instalações mais antigas
Pros:

Arrumação diária dos quartos, café da manhã excelente.

Cons:

Instalações mais antigas, poucas tomadas no quarto. Poderia ter anilhas na academia

2026-08-21 • via Nuitee
C
Claudiomar • extended_group • br
8
Pros:

Muito bom.

Cons:

Com certeza o Wifi poderia ser melhor. é muito lento, ruim, sem condições de utilizar.

2026-08-17 • via Nuitee
M
Marcos Paulo • solo_traveller • br
8
2026-08-13 • via Nuitee
I
Ivana • solo_traveller • br
10
2026-08-09 • via Nuitee
M
Marco • family_with_children • br
6
Deficiente.
Pros:

Café da manhã era bom e a equipe bem atenciosa.

Cons:

O hotel tem classificação 5 estrelas, que corresponde às instalações da recepção e do restaurante, mas os quartos (estive em dois) não merecem essa classificação.
- Um funcionário da recepção precisa de treinamento - me entregou capachos de banheiro, ao invés de toalhas de banho e rosto. Tive que pedir porque o quarto tinha somente um jogo de toalhas.
- Tive que trocar de quarto logo ao chegar porque as 2 tomadas existentes estavam com defeito (uma solta, com os fios expostos e a outra "cuspia" o carregador do celular).
- A higiene estava deficiente, muita poeira nos móveis e sujeira antiga encrostada no box e azulejos. Ao abrir a janela, encontrei uma latinha de refrigerante sobre o ar-condicionado, ou seja, a faxina foi feita de janela fechada. Se a lata caísse e atingisse alguém, causaria um ferimento sério, pois era o 10º andar.
- Comodidades: havia dispensers de sabonete, shampoo e condicionador, porém, sem sabonete.
- Conservação: o suporte dentro do box está se desmontando, faltando o acabamento; o espelho do banheiro enferrujado; acabamento do registro estava solto, os metais da pia oxidados; o sifão da pia aparecendo e bem sujo; o suporte de papel higiênico quase caindo; o acesso ao forro desencaixado.

2026-08-05 • via Nuitee
C
Carlos • family_with_children • br
8
2026-08-03 • via Nuitee
D
DANIEL EMILIO • couple • br
9
2026-07-24 • via Nuitee
D
DANIEL EMILIO • solo_traveller • br
9
Pros:

Quarto espaçoso

2026-07-24 • via Nuitee
L
Lorenzo • solo_traveller • br
10
2026-07-16 • via Nuitee
P
Pego • solo_traveller • br
9
Pros:

Gostei da paisagem e piscina

2026-07-13 • via Nuitee