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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Family rooms
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Safety deposit box
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Tour desk
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Massage services
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Packed lunches
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Heated pool
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Public Bath
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Broadcast Live sport events
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Pub crawls
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Japanese garden
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Swimming nearby
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Beach toys
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Charcoal grill
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Ocean Views
Located just steps away from Montañita Beach, HANGA ROA HOTEL offers a 4-star experience with air-conditioned rooms, free WiFi, and private bathrooms. Guests can enjoy the garden, terrace, and shared lounge, as well as free private parking.
Dining and Relaxation
Indulge in delicious meals at the on-site restaurant and wake up to a choice of à la carte, continental, or American breakfast options. Relax in the comfort of your room equipped with a flat-screen TV and enjoy stunning sea views from select units. Bed linen and towels are provided for your convenience.
Convenient Services
Benefit from airport transfers and explore the area with ease using the bicycle rental service. The multilingual staff at the 24-hour front desk, fluent in English and Spanish, are always available to assist you. Book your stay at HANGA ROA HOTEL for a memorable beach getaway.
A deposit may be required at the property.
Location
Guest Reviews
Ubicación
Después del check out, no te dejan utilizar las instalaciones, debes pagar un full day y no tienen ducha privada para cambiarse en caso de un full day
La piscina
Me gustó la piscina frente al mar solamente.
Habitación muy pequeña. Incómoda. Cama pequeña matrimonial. Baña incómodo. Mido 190 y en realidad feo todo. Muy caro para un dormitorio horrible.
Todo, ubicación, piscina limpia, todos amables
Todo ok
Principalmente el área de piscina
Que no ofrecen Check-Out Late como en cualquier hotel del mundo
The site amenities are really nice (pool, pool chairs, beach tents). It was very quiet during our stay (curfew in place) so we never had a problem getting a spot under the beach tents or anything. The pool is heated which was awesome.
The AC in our room worked well.
It's a nice spot / site and good location if you want to be in a more relaxed area of Montanita!
The King bed frame was broken at the bottom corner (sleeping was ok but couldn't sit there and it was extremely creaky if you move). (Room 11)
Our hot water in our shower was hit and miss. Sometimes it would heat up fairly quickly, sometimes it would take over 10 minutes, and sometimes it wouldn't heat at all.
The fridge leaked unless set to extra-cold so things were often slightly frozen in there.
The restaurant and bar reduced it's hours due to lack of guests. It was only open for breakfast & lunch until about 5 ish. Breakfast doesn't start until 8:30. It was open slightly later on weekend (maybe 7 or 8pm). Food and drinks were also expensive and the food was nothing impressive. We chose to eat elsewhere for almost all meals.
The pool was not as well tended during the week compared to weekend.
The staff never offered to put out beach chairs for us - though we saw they had some when other guests arrived on weekend and must have knew to ask. The staff didn't go above and beyond by any means but they did oblige to any direct requests.
Based on the cost, I thought it might be slightly better all around. We still enjoyed our stay.
Todo estuvo lindo: la piscina, el personal muy atento, comida deliciosa y la cama muy cómoda.
La ubicación, las instalaciones, el personal
Falta de limpieza en los baños, desayuno pobre y repetitivo
Todo hermoso
Que no atienden después de desayuno la cocina
El agua
Las personas q no eran dentro del hotel y fueron a consumir
Location is far from noise , beachfront , nice place to swim
The first room that we stayed was tiny , we asked a change for a better room
La ubicación
Muy mala experiencia..No tienen ganas de ayudarte, el trato de los trabajadores al cliente mal, la organización del hotel un desastre.
El coordinador o encargado se dedica a ir incordiando al cliente todo el día, imponiendo normas! no permite que descanses tranquilo. Tienen muchas normas pero son ellos los que no las cumplen! Como la que no permiten perros pero en el hotel pero tienen una perra recién parida que va por las mesas todos los días.. y la echan a la playa con la arena muy caliente para que no la vean..
Creo que al animalito lo que deberían tenerla en otro sitio para poder ser los primeros que cumplan sus normas, el desayuno tarda mucho en que te sirvan y casi hay que pedir de favor que te den algo… la piscina, muchas normas pero depende a quien dejan hasta fumar a borde de la misma.
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