Radisson RED London Heathrow

Hotels
•
Radisson Red
8.1 (18088 reviews)
Bath Road, West Drayton , Hillingdon , gb

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Convenient location
Cons:
Food quality issues
Slow service at check in

Categories

Cleanliness
7.56
Several mentions of unclean common areas and poor food handling.
Service
8.53
Mixed experience; some staff helpful while others lacked attentiveness.
Location
9.07
Close proximity to airport with easy access.
Room Quality
8.52
Rooms generally well-sized and comfortable.
Amenities
8.55
Good amenities including sauna, gym, and pool.
Value for Money
7.51
Pricing perceived to be high for the quality received.
Food and Beverage
6.56
Food selection criticized and issues with food quality noted.
Overall Experience
8.53
Overall a pleasant experience with some areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:54

Property Description

Vibrant Accommodation Experience
Experience a vibrant stay at Radisson Red London Heathrow, located in Harmondsworth. Enjoy the convenience of a restaurant, bar, indoor pool, and sauna on-site.

Delicious Dining Options
Indulge in a variety of culinary delights at the lounge bar and restaurant offering a full range of food and beverages all day long. From snacks to buffet breakfast and from lunch to dinner, satisfy your cravings at any time.

Convenient Location and Services
Situated just 1 km from London Heathrow airport, with a paid airport shuttle service, the hotel provides easy access to London and Windsor. Benefit from a 24-hour front desk, room service, and a comfortable stay throughout your visit.

Book your vibrant stay at Radisson Red London Heathrow now!

Important information:

Access to the pool, sauna, and steam room is £5.00 per person, which included one towel. Additional towels are available for £2.50 each. This charge applies to residents, including children. The dry gym is complimentary, so you can enjoy your workout as usual. We can't wait to welcome you to relax , recharge and enjoy your time with us.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 18088 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 7.51
Food and Beverage: 6.56
Overall Experience: 8.53
M
Michelle • extended_group • gb
8
2026-08-15 • via Nuitee
S
Shakilah • solo_traveller • gb
9
2026-08-15 • via Nuitee
J
Jose Luis • family_with_children • es
9
2026-08-15 • via Nuitee
D
Dr. Rakesh • family_with_children • gb
6
Radisson RED Heathrow-a thoroughly disappointing stay
Pros:

The beds were genuinely comfortable.
The shower was decent.
A few celebrities in the lobby- one wonders whether that is where the attention is being directed.

Cons:

We booked two rooms and arrived on a sweltering day with a three-year-old and a ten-month-old in tow, hoping for a straightforward check-in. What followed was anything but.

Before we even got inside-
The entrance has outdoor seating occupied by smokers, so the first thing we walked our two small children through was a cloud of cigarette smoke. Surely a hotel of this size can designate a proper smoking zone away from the main doors? It set a distinctly one-star tone for somewhere charging what it charges. This is a no brainer for the brand!

What went wrong-
- The air conditioning was not working in the room we checked into.
- Our first call to reception yielded no assistance; nobody was sent, and the wait was interminable.
- On calling again, we were offered a room change, but had to haul all our luggage and both children back downstairs, queue afresh, and were then told to make a further trip down to return the previous key card.
- At no point in any of this was an apology offered. Not once. A simple "sorry" would have gone a considerable way.
- No USB-C charging points anywhere in the rooms, which sits oddly with the brand's modern positioning.
- The much-advertised in-room dining menu on the TV was inaccessible, so we ended up telephoning room service anyway.
- The replacement room's AC switched itself off overnight. With windows that don't open, we woke at 5am drenched in sweat.
- Dinner: £85 for three burgers that were, at best, unremarkable. My son didn't finish his.


This is a system problem, not a staff problem-

I want to be clear that I don't hold the individual staff responsible. They struck me as people caught in an inefficient machine, each a cog with little authority to fix anything, no discretion to send help promptly, no latitude to waive a pointless second trip downstairs, no permission to simply apologise. That is a management failing, not a personal one.

2026-08-15 • via Nuitee
G
Graeme • family_with_children • au
7
Good for a 1 night stay close to airport
Pros:

Buffet breakfast and dinner is available. Close to Heathrow airport.

Cons:

Customer service at reception. We booked a room with a double bed and bunk beds. This is not what they offered us. The next room they offered had an extremely bad smell.

2026-08-15 • via Nuitee
L
Larissa • solo_traveller • gb
7
2026-08-15 • via Nuitee
K
Keisha • extended_group • gb
8
Pros:

The staff and the location

Cons:

Limited food option

2026-08-15 • via Nuitee
C
Criscell • solo_traveller • au
9
Would go back
Pros:

Probably the fanciest accommodation I've ever stayed in. They had a promotion happening so I believe I got upgraded to a bigger room. The place seems new - the room and bathroom were very spacious. I only stayed one night before my flight, so location is ideal for getting to airport but it is far from the city and shops. They do have restaurants and a cafe in the building.

Cons:

Not much. I coudn't get the wifi working on the TV so had to watch normal television program. Took me back to good old days when streaming services weren't a thing.

2026-08-15 • via Nuitee
R
Rosemary • solo_traveller • gb
10
Excellent airport hotel for a stay before or after a flight.
Pros:

Fantastic breakfast. Location excellent for Terminal 2 flight. Staff friendly, helpful and efficient. Rooms very comfortable and quiet.

Cons:

Nothing! Everything was good!

2026-08-15 • via Nuitee
N
Nancy • couple • au
10
2026-08-15 • via Nuitee
R
Rachel • solo_traveller • us
10
2026-08-15 • via Nuitee
L
Louis • family_with_children • gb
10
2026-08-15 • via Nuitee
V
Vinti • couple • gh
10
Pros:

Gave a vacation feel

Cons:

Nothing near by

2026-08-15 • via Nuitee
P
Philip • family_with_children • gb
8
2026-08-14 • via Nuitee
M
Marius • family_with_children • gb
9
Excellent value and definitely due another visit soon!
Pros:

I enjoyed the room it was well decorated and clean with a comfy bed so a good nights rest was a winner after landing very late and exhausted.

The breakfast the next morning wasnt too bad either, was missing a fried egg, however could have just asked someone, so that is on me.

The check-in and check-out process was very convenient.

Cons:

I do think you should offer a shuttle service between the airport and the hotel, arriving at 11pm and then having to wait for an overpriced Uber wasn't what I would call fun!

But that is just being a bit picky!

2026-08-14 • via Nuitee
F
Falkenbear • solo_traveller • se
9
2026-08-14 • via Nuitee
M
Michael • solo_traveller • us
10
2026-08-14 • via Nuitee
K
Karl • solo_traveller • gb
10
2026-08-14 • via Nuitee
A
Alison • couple • gb
8
Good choice for a handy airport hotel. Good value for money.
Pros:

Clean and easy access to Heathrow

Cons:

Lighting in the room was rather dark.

2026-08-14 • via Nuitee
A
Angela • solo_traveller • gb
8
Good
Pros:

Very convenient location, spacious quiet and comfortable room.

Cons:

No decent decaff coffee! Why not?

2026-08-14 • via Nuitee