Hotel Costa del Mar

Hotels
7.6 (62 reviews)
Juan José Mira 975 , Puerto Montt , CL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Attentive staff
Central location
Cons:
Cleanliness issues
Unsatisfactory breakfast

Categories

Cleanliness
6.81
The bathroom and room cleanliness were subpar with mentions of dirty shower and bath.
Service
9.28
The staff was attentive and friendly, receiving positive mentions.
Location
9.32
The location was described as very central and convenient.
Room Quality
6.77
Issues with room amenities like towels and bedding provided, and inadequate maintenance.
Amenities
7.8
Some basic amenities mentioned, but overall lacking in quality.
Value for Money
7.26
Guests felt that the price did not match the quality of the service received.
Food and Beverage
5.81
Breakfast offerings were minimal and poorly prepared, leading to dissatisfaction.
Overall Experience
7.78
Overall experience was affected by several service issues but some positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:16

Property Description

Stunning Views and Exceptional Service

Hotel Costa del Mar offers a perfect blend of comfort and convenience in Puerto Montt. The hotel's prime location provides breathtaking city views from the cozy patios in each room.

Modern Amenities for a Relaxing Stay

Each room at Hotel Costa del Mar is equipped with a flat-screen TV, comfortable bed linens, and a private bathroom ensuring a relaxing stay for all guests. The 24-hour front desk and concierge service are available to cater to every need.

Explore Nearby Attractions

Conveniently located near popular landmarks such as Pablo Fierro Museum and Chinquihue Stadium, guests can easily immerse themselves in the local culture. Don't miss the chance to visit Sagrado Corazón de Jesús Church just a short distance away.

Ready to experience the charm of Hotel Costa del Mar? Book your stay now and create unforgettable memories in Puerto Montt.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 62 reviews
Cleanliness: 6.81
Service: 9.28
Location: 9.32
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 5.81
Overall Experience: 7.78
J
Jaquelin • solo_traveller • cl
10
Pros:

La excelente atención mucamas los chicos de recepción todos muy amables

Cons:

Nada

2026-06-18 • via Nuitee
C
Cristian • solo_traveller • cl
5
Regular
2026-06-14 • via Nuitee
J
Jaquelin • solo_traveller • cl
10
2026-06-14 • via Nuitee
A
Adrian • solo_traveller • cl
10
A tener en cuenta
Pros:

Muy buena recepcion de parte de los empleados.

Cons:

Al principio que nos habian entregado una habitacion no acorde a lo recerbado

2026-06-02 • via Nuitee
M
mariela • family_with_children • ar
9
confortable
Pros:

la atencion del personal es muy cordia,. muy atentos..siempre dispuestos a prestarte el servicio que necesites. El desayuno muy completo, la limpieza muy buena, la ducha excelente buena presion de agua, el agua caliente. La comodidad de las camas muy buena. El ambiente calentito. La ubicacion es muy buena, estas cerca de todo. Super recomendable.

2026-05-04 • via Nuitee
M
Mansilla • family_with_children • cl
10
Excelencia
Pros:

Las instalaciones, la recepción del personal y la atención.

Cons:

Que no se hayan las toallas en la pieza destinada

2026-04-13 • via Nuitee
J
Juan • family_with_children • cl
6
Solo para emergencia
Pros:

La cama fue comoda

Cons:

Poco confortable, ambiente lúgubre

2026-03-31 • via Nuitee
J
juan carlos • family_with_children • ar
9
Pros:

El personal.

Cons:

El desayuno se podría mejorar

2026-03-30 • via Nuitee
A
Abigail • solo_traveller • cl
10
Buena
Pros:

Lo servicial del personal y la calefacción, los dormitorios acogedores y calentitos

Cons:

Que me último día estaban en fiesta

2026-03-27 • via Nuitee
A
Alan • extended_group • cl
5
Cons:

Internet no funciona

2026-03-26 • via Nuitee
R
RAUL • solo_traveller • ar
9
2026-03-26 • via Nuitee
L
Luciano • couple • cl
10
2026-03-22 • via Nuitee
N
nivardo benito • family_with_children • pe
8
2026-03-17 • via Nuitee
K
Karen • family_with_children • cl
10
2026-03-13 • via Nuitee
H
higuera • family_with_children • ar
9
Pros:

Excelente atención, muy amables todos y la ubicación, cerca de todo!

2026-03-10 • via Nuitee
H
Hugo • solo_traveller • cl
9
Recepción excelente
Pros:

La atención y la ubicación

Cons:

El colchón

2026-03-10 • via Nuitee
E
Eduardo • family_with_children • cl
10
Excelente
Pros:

Aseo muy bien...personal atento...buena ubicacion.

2026-03-08 • via Nuitee
C
Cesar Eduardo • couple • cl
10
Pros:

Bueno. Excelente con los huevitos

2026-03-04 • via Nuitee
C
Carmen Trujillo • family_with_children • cl
10
Pros:

La atención del personal

Cons:

Nada

2026-02-24 • via Nuitee
D
De Avila • family_with_children • cl
4
Mejoren su limpieza
Pros:

La ducha

Cons:

La limpieza

2026-02-22 • via Nuitee