Villa Papillon

Hotels
8.5 (1481 reviews)
street 252 Number 20 R , Phnom Penh , kh

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Welcoming hosts
Cleanliness of rooms
Cons:
Noisy fan in the room
Breakfast misunderstandings

Categories

Cleanliness
8.26
The locations are clean but one review mentioned issues with a noisy fan.
Service
9.03
Hosts like Katy received high praise for their welcoming nature and good advice.
Location
8.57
Several reviews suggested that the location was convenient and well-positioned for exploring.
Room Quality
8.42
Rooms were generally described as spacious and comfortable.
Amenities
8.55
Guests appreciated the amenities offered for the price.
Value for Money
8.61
Good value attributed to service and amenities provided.
Food and Beverage
8.06
Breakfast issues arose, but overall satisfaction with meals was noted.
Overall Experience
8.53
Overall experiences were positive, with a few guest complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:47

Property Description

Luxurious Accommodation in the Heart of Phnom Penh

Modern Comforts: Villa Papillon offers air-conditioned rooms with free WiFi, private parking, and room service. The rooms feature private bathrooms with showers and some include balconies.

Charming Amenities: Guests can enjoy the garden, shared lounge, terrace, in-house restaurant, and bar. Multilingual staff are available 24/7 at the front desk for convenience.

Prime Location: Located centrally, near major attractions like Chaktomouk Hall and the Royal Palace, Villa Papillon is the ideal choice for travelers. Book now for a memorable stay in Phnom Penh!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.5
Based on 1481 reviews
Cleanliness: 8.26
Service: 9.03
Location: 8.57
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.61
Food and Beverage: 8.06
Overall Experience: 8.53
J
James solo_traveller nz
5
2026-06-14 via Nuitee
Y
YAMATO solo_traveller jp
10
2026-06-12 via Nuitee
M
Martina extended_group it
8
Recommend
Pros:

The atmosphere is really familiar. There is an outdoor common area where you can stay! The room has enough space and it was clean. The owner is a nice and funny person!

Cons:

There is music from a club in front of the homestay

2026-06-10 via Nuitee
E
Elena solo_traveller pe
10
2026-06-09 via Nuitee
J
JoanaRibeiro solo_traveller pt
10
2026-06-07 via Nuitee
G
Gustavo solo_traveller es
5
2026-06-06 via Nuitee
L
Léa solo_traveller fr
5
Passez votre chemin..
Pros:

l’emplacement était pas mal et le prix était attractif

Cons:

personnel moyen, si vous devez laisser votre sac après le check out à vos risques et périls, il sera posé sur une table, à la vue de tous y compris les gens dans la rue et je peux vous assurer que n’importe qui peut entrer dans l’établissement sans soucis. Si vous vous réveillez au matin en ayant chaud c’est normal, la clim est activé de 19:00 a 7:00 du matin, la télécommande est récupéré à 7:00..
Endroit moyennement propre avec de nombreux chats, j’aime les animaux mais les odeurs d’urines ne sont pas très rassurantes

2026-06-06 via Nuitee
L
Louis extended_group fr
10
Formidable séjour avec Kathy et ses fantastiques histoires à raconter et d’excellentes recommandations !! Je recommande
2026-06-05 via Nuitee
M
Martina solo_traveller it
8
Highly recommend
Pros:

The best thing about it is the staff—they’re all very friendly, cheerful, and helpful. The outdoor area is lovely, with tables and a pool where you can relax. The rooms are also very comfortable and clean. You can order breakfast, lunch, and dinner, and the value for money is very good, considering the prices in Phnom Penh. Also the location was ok for me, in few minutes you have a really nice street with restaurant, coffee places. And you can arrive to the main points to visit by walking, as well.

Cons:

I had a few issues with some people in the large dormitory, but that’s not the hotel’s fault—it’s down to the guests, who can sometimes be inconsiderate of others. I spent my last night in the 4-bed dormitory, and everything was perfect.

2026-06-04 via Nuitee
G
Gabin solo_traveller fr
10
2026-06-02 via Nuitee
C
Conor solo_traveller gb
10
Pros:

Staff friendly, really good value for money

2026-06-02 via Nuitee
E
El Mahdi solo_traveller ma
9
Pros:

Good location , peaceful hostel , nice staff

2026-05-31 via Nuitee
S
Salma solo_traveller fr
4
2026-05-29 via Nuitee
M
Michael A solo_traveller ie
8
2026-05-25 via Nuitee
M
Miranda solo_traveller si
8
2026-05-24 via Nuitee
B
badruna solo_traveller fr
6
2026-05-20 via Nuitee
S
Sophie extended_group de
9
2026-05-19 via Nuitee
G
Gülşah solo_traveller tr
1
incredibly bad
Pros:

The only nice thing is the dog. A rude and unhappy woman has turned a dilapidated house into a guesthouse.

Cons:

When I went to check into the hotel, there was an elderly woman at the reception. She was incredibly rude. When I tried to open my visa on my phone, she kept yelling at me and wanted to see my visa. Because she was old, I didn't pay much attention, but even after a few days, her behavior didn't change. She was constantly yelling at everyone, pacing around, and being rude to guests. When I went into the kitchen just to get some water, she started yelling at me again. The cleaning lady gently pushed me out (I had permission to enter and they couldn't touch me). Later, while sitting in the garden, she said she would charge me $4 if I didn't turn off the fan??? They also have a dog, and when I tried to pet it, she said it would bite. The dog was very innocent and sweet, not the biting kind; it looked very unhappy. There are many cats; they feed them but never take care of them. The whole place smells of cat feces, and these cats even get into the rooms and beds. And finally, in the evenings, they turn on the air conditioner and hide the remote. I was cold all night and couldn't keep the air conditioner on my desired setting. Definitely don't stay here just because it's cheap. They treated me as if I were staying for free at a place I paid for. I doubt the sweet, hospitable woman mentioned in the reviews was actually there.

2026-05-18 via Nuitee
C
Cesc solo_traveller es
8
Buen alojamiento a precio adecuado
Pros:

Limpieza y calidad de las instalaciones

Cons:

La propiedad tiene limitado el aire acondicionado y lo paran toda la mañana y hasta las 18:00h que es cuando el calor aprieta más.

2026-05-15 via Nuitee
M
Matt solo_traveller gb
6
2026-05-13 via Nuitee