Twin Peaks Hotel

Hotels
7 (681 reviews)
2160 Market Street , San Francisco , US

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Non-smoking throughout
Daily housekeeping
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Dated interiors
Room quality issues
Limited amenities

Categories

Cleanliness
6.71
Some reviews mentioned dated interiors and a lack of amenities; generally acceptable cleanliness but improvements needed.
Service
7.68
Friendly and efficient check-in noted, but some reviews indicated unfriendly front desk interactions.
Location
8.72
Multiple reviews praised the prime location, being close to Castro and major attractions.
Room Quality
6.17
Several complaints about room condition, including issues with heating and dated furniture.
Amenities
5.2
Limited amenities mentioned, with some guests noting inadequate facilities and poor room conditions.
Value for Money
7.16
Guests feel the price is appropriate for the location, despite some room quality issues.
Food and Beverage
7.21
Not specifically mentioned, but generally expected to be standard for this hotel tier.
Overall Experience
7.18
Mixed feelings; generally positive about location and value but concerns about room conditions and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:21

Property Description

Convenient Location
Situated in the vibrant Castro District and just a short drive from popular attractions like Golden Gate Park and Union Square, Twin Peaks Hotel offers a prime location for exploring San Francisco.

Comfortable Accommodations
Enjoy a city view and unwind with satellite TV in every room. For added convenience, select rooms feature en suite bathrooms with a hairdryer, ensuring a comfortable stay for all guests.

Exceptional Amenities
Benefit from complimentary Wi-Fi throughout the hotel, luggage storage services, and a 24-hour reception for any assistance needed during your stay at Hotel Twin Peaks San Francisco.

Experience the best of San Francisco at Twin Peaks Hotel - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 681 reviews
Cleanliness: 6.71
Service: 7.68
Location: 8.72
Room Quality: 6.17
Amenities: 5.2
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.18
K
Kateřina • couple • cz
5
2026-09-19 • via Nuitee
P
Pylypenko • solo_traveller • ua
6
2026-09-18 • via Nuitee
K
Kevin • couple • ca
1
Hôtel à éviter absolument. Passez votre chemin.
Cons:

Malheureusement, notre séjour a été très décevant. La porte de notre chambre ne fermait pas correctement et nous avons dû appeler le gérant à plusieurs reprises pour essayer de régler le problème.

L’ensemble de l’établissement est très vétuste et manque clairement de propreté. Nous avons même trouvé une souris dans la chambre, ainsi que plusieurs insectes.

L’hôtel est également extrêmement bruyant : l’isolation est quasiment inexistante et on entend absolument tout. Le matin, nous avons été réveillés par des personnes qui parlaient dans les couloirs, mais également par la sonnette qui retentissait à répétition pour tenter de joindre l’accueil.

Autre déception : contrairement à ce qui est indiqué , il n’est pas possible de laisser ses bagages à l’hôtel après le Check out.

2026-09-17 • via Nuitee
J
Johan • solo_traveller • cr
10
Buena ubicación
Pros:

La ubicación, en un barrio tranquilo

Cons:

Las gradas

2026-09-17 • via Nuitee
H
Helga Indira • solo_traveller • es
10
2026-09-16 • via Nuitee
P
Parker • couple • us
1
Awful
Pros:

There were rats and bed bugs

Cons:

The front desk took money from me

2026-09-15 • via Nuitee
W
Wayne-Anthony • solo_traveller • us
10
My stay at Twin Peaks was lovely with accommodating staff, great location and fair price point.
Pros:

The location is ideal for surrounding hot spots, the room price point + facilities are perfect for a booked, on-the-go travelled looking to crash, shower + relax a bit.

Cons:

No complaints!!

2026-09-14 • via Nuitee
M
Matthew • couple • ca
5
Cons:

Small rooms, very limited amenities, shared bathrooms in hallway, bed was uncomfortable.

2026-09-14 • via Nuitee
P
Pavlos • solo_traveller • cy
4
Ok for one night if you want something affordable
Pros:

The location.

Cons:

Tiny rooms, no elevator, no A/C, room was not well cleaned, no soundproof at all.

2026-09-09 • via Nuitee
D
De Gelabert • solo_traveller • th
6
2026-08-31 • via Nuitee
M
Min • solo_traveller • us
10
Pros:

Cozy room. Could've been a bit decorated but it's fine.

Cons:

The TV HDMI in my room is not working, says "No Signal," the remote seems to be broken, and I can only press the power on/off button.

2026-08-31 • via Nuitee
P
Pelly • solo_traveller • us
7
2026-08-28 • via Nuitee
N
Nicole • extended_group • de
10
2026-08-25 • via Nuitee
C
Chirife • solo_traveller • ar
8
Confortable
Pros:

Ubicación y precio

Cons:

Por la noche no había luz en el baño y luz lámpara dormitorio. Tenía que bajar a informarles y lo arreglaban

2026-08-23 • via Nuitee
A
Aoibheann • couple • ie
7
2026-08-22 • via Nuitee
J
Jasmine • couple • us
3
2026-08-11 • via Nuitee
G
Gary • solo_traveller • us
4
Pros:

Good location.

Cons:

The facility looked very worn and dated. The room was so small, that the bed was pushed up against the window wall so that the bathroom door would open. In order to get to the window one either had to shimmy across the bed or move the bed which prevented the bathroom door from opening. There was no elevator. Neither the room nor the restaurant had coffee.

2026-08-10 • via Nuitee
P
Pedro • solo_traveller • us
1
Terrible
Cons:

From the moment I arrived the smell of the place was overwhelming, a mix of mildew and smoke, when I go to my room it was just mildew smell coming from the bathroom the bed looked like it was there the day they opened the hotel, door had big drafts you can see right through. One thing the guy at the desk moved me to a much cleaner smelling room, like bleach and old carpet, only the bathroom lights didn’t turn on when I flipped the switches, after almost Two hrs in could not relax because here comes the repair man and the desk worker to “fix” the lighting. I also noticed the desk worker either taking a video or a pic of the room or me not sure because he had his back towards me but from what I was able to see was a pic of the bathroom mirror reflecting back at me. They spend about 30 min or more checking connections, and it wasn’t till I finally asked them to just forget it and give me a chance to finally relax and have some quiet but they insisted that they check the breaker downstairs, after almost an hr of this the light were working and was finally able to get some quiet, wrong there was people constantly opening and closing doors I even heard a bang at my door, same with the window leading to the fire escape, I even caught some one climbing out to the fire escape to “smoke a cigarette” according to him he said he lived there and was in the room with his boss. He then proceeded to ask me if he can smoke in the fire escape I replied “you live here I don’t so that something you should know”, just overall worst stay oh and not to mention the jerk off who was flying a drone near by yelling obscenely at pedestrians.

2026-08-04 • via Nuitee
R
Rachell • family_with_children • us
7
Great value for your money. I just wish the room was a little bit bigger, but it was a good place.
Pros:

It was very conveniently located. And easy to navigate the city.

Cons:

The room in the ad is not the room you get. It is in fact, much smaller.

2026-07-20 • via Nuitee
T
Tiago • couple • pt
7
2026-07-20 • via Nuitee