Caribbean Hotel Santo Domingo

Hotels
6 (1190 reviews)
calle Santiago 53 , Santo Domingo , do

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
3.71
Several reviews highlight poor cleanliness, with dirty rooms and unclean linens mentioned frequently.
Service
8.18
The staff was described as cooperative and helpful, but there were issues with reception and booking.
Location
8.72
Many reviews noted a good location, with easy access to nearby attractions.
Room Quality
4.67
Reviews cited issues with room conditions and amenities, leading to a generally negative perception.
Amenities
4.7
Reports of inadequate water pressure and missing necessities affected the satisfaction with amenities.
Value for Money
5.66
Some reviews suggested the price was reasonable, but many felt the quality did not match the cost.
Food and Beverage
5.71
No specific mentions of food or beverage services were noted.
Overall Experience
6.68
Mixed feelings were expressed overall, balancing positive staff interactions with multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:42

Property Description

Central Location
Located in the heart of Santo Domingo, Caribbean Hotel Santo Domingo offers convenience and accessibility to popular attractions like Puerto Santo Domingo and Catedral Primada de America.

Comfortable Rooms
The air-conditioned rooms at the hotel are equipped with modern amenities including a flat-screen TV, private bathroom, and fridge, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can enjoy the convenience of a business centre, 24-hour front desk, and vending machines with snacks and drinks, making their stay at Caribbean Hotel Santo Domingo hassle-free.

Experience the perfect blend of comfort and convenience at Caribbean Hotel Santo Domingo. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

Location

Guest Reviews

6
Based on 1190 reviews
Cleanliness: 3.71
Service: 8.18
Location: 8.72
Room Quality: 4.67
Amenities: 4.7
Value for Money: 5.66
Food and Beverage: 5.71
Overall Experience: 6.68
D
David Camps solo_traveller do
1
Pros:

Este lugar no tendría que estar en Booking
Nunca vi algo así de decepcionante

2026-06-20 via Nuitee
V
valencia solo_traveller co
10
Pros:

Muchas gracias johana

Cons:

Todovien

2026-06-18 via Nuitee
D
desir solo_traveller do
2
2026-06-18 via Nuitee
D
Dominguez solo_traveller pr
8
Podemos mejorar
Pros:

PERSONAL UBICACION

Cons:

AGUA FRIA PARA BAÑARSE

2026-06-18 via Nuitee
K
Kelvin Alexander solo_traveller do
7
Pros:

Lo bueno es que está cerca del malecón y su precio es excelente

Cons:

Lo malo es que la ducha casi no tiene Agua , es complicado tomarse un bañó, y al parecer para que pongan algunas cosas que debería de llevar una habitación , se debe pedir , lo que no es bueno.

2026-06-16 via Nuitee
L
Leomarys family_with_children do
9
Cons:

No hay parqueos

2026-06-16 via Nuitee
S
Snither couple ca
4
Location was good
Pros:

Location

Cons:

The girl at the front desk was really rude and for room change because A/C close by my bed was loud and ask her for and she said if you don’t like the room I have more room get out and looking another place.

2026-06-13 via Nuitee
B
Bruce solo_traveller jm
1
2026-06-10 via Nuitee
V
vlad solo_traveller lv
10
2026-06-10 via Nuitee
J
Jalloh solo_traveller jm
1
Pros:

Turned up to be told they couldnt accomodate us

2026-06-09 via Nuitee
L
Lucas solo_traveller fr
1
N’essayer même pas de réserver
Pros:

Rien, je n’ai pas plus logé dans l’hôtel. Ils m’ont envoyé dans un autre hôtel

Cons:

Tout est à revoir

2026-06-08 via Nuitee
D
Dzangir solo_traveller si
5
Pros:

When I arrived, there was no room available, but they sent me to the Renacer hotel close by. Got a better room and breakfast

2026-06-08 via Nuitee
R
Ruth solo_traveller do
9
2026-06-08 via Nuitee
F
Franklin J. Beltré Inoa solo_traveller do
10
Pros:

Muy cercano al centro de la ciudad.

2026-06-08 via Nuitee
M
Méndez Santana solo_traveller do
10
2026-06-06 via Nuitee
F
Frantz solo_traveller do
1
2026-06-06 via Nuitee
E
Exilas couple do
1
La receptionista me receive muy mala,ella no save hablar con gente!yo reservo un habitación con una cama,cuando llego me
Pros:

Nada

Cons:

La receptionista!

2026-06-04 via Nuitee
E
Exilas couple do
1
Me moleste tanto como qué hable là senora!yo acostado aver si puedo dormi!yo ni puedo dormi .tu ve qué irme del motel a
2026-06-04 via Nuitee
N
Nuris solo_traveller do
6
2026-06-03 via Nuitee
D
Dominguez solo_traveller pr
8
Recomendable
Pros:

TRATO PERSONAL

Cons:

FALTA agua caliente

2026-06-02 via Nuitee