Caribbean Hotel Santo Domingo

Hotels
6 (1213 reviews)
calle Santiago 53 , Santo Domingo , do

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
3.71
Several reviews highlight poor cleanliness, with dirty rooms and unclean linens mentioned frequently.
Service
8.18
The staff was described as cooperative and helpful, but there were issues with reception and booking.
Location
8.72
Many reviews noted a good location, with easy access to nearby attractions.
Room Quality
4.67
Reviews cited issues with room conditions and amenities, leading to a generally negative perception.
Amenities
4.7
Reports of inadequate water pressure and missing necessities affected the satisfaction with amenities.
Value for Money
5.66
Some reviews suggested the price was reasonable, but many felt the quality did not match the cost.
Food and Beverage
5.71
No specific mentions of food or beverage services were noted.
Overall Experience
6.68
Mixed feelings were expressed overall, balancing positive staff interactions with multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:42

Property Description

Central Location
Located in the heart of Santo Domingo, Caribbean Hotel Santo Domingo offers convenience and accessibility to popular attractions like Puerto Santo Domingo and Catedral Primada de America.

Comfortable Rooms
The air-conditioned rooms at the hotel are equipped with modern amenities including a flat-screen TV, private bathroom, and fridge, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can enjoy the convenience of a business centre, 24-hour front desk, and vending machines with snacks and drinks, making their stay at Caribbean Hotel Santo Domingo hassle-free.

Experience the perfect blend of comfort and convenience at Caribbean Hotel Santo Domingo. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

Location

Guest Reviews

6
Based on 1213 reviews
Cleanliness: 3.71
Service: 8.18
Location: 8.72
Room Quality: 4.67
Amenities: 4.7
Value for Money: 5.66
Food and Beverage: 5.71
Overall Experience: 6.68
D
Daniel • solo_traveller • do
1
2026-07-04 • via Nuitee
M
Méndez Santana • solo_traveller • do
10
2026-07-04 • via Nuitee
F
Felix Isaias • solo_traveller • do
10
2026-07-03 • via Nuitee
R
Rafael • solo_traveller • es
6
Awful
Pros:

Nothing

Cons:

The clerk did not answer my questions

2026-07-03 • via Nuitee
F
Franklin Manuel • couple • do
1
Cons:

La morena que me atendió es una falta de respeto, mal educada, no debería trabajar con atención al público

2026-07-03 • via Nuitee
W
Wenssi Yulied De los • solo_traveller • do
10
Pros:

Nice

2026-07-03 • via Nuitee
J
Julio • solo_traveller • do
8
Pros:

No me opede pero me recomendaron otro lugar

2026-07-02 • via Nuitee
A
Aragon • solo_traveller • do
4
2026-06-30 • via Nuitee
A
Araujo • solo_traveller • do
1
Malo , Malo , Malo
Pros:

Solo la ubicación

Cons:

Falta de higiene, falta de mantenimiento en las habitaciones, las filtraciones y humedad del lugar, el ruido del Aire acondicionado, la falta de disposición del personal a ayudar al huésped.

2026-06-29 • via Nuitee
V
Veronica • solo_traveller • it
6
Pros:

La posizione è comoda, il posto abbastanza tranquillo e lo staff gentile (mi hanno amche offerto il caffe).
Ero un po spaventata dalle recensioni ma è ok se cerchi un posto per riposare una o due notti, naturalmente non offre grande comfort (la stanza che mi hanno dato davvero minuscola, giusto per dormire, ma ha una saletta fuori dove si può stare) ma è decente, silenzioso e sicuro.

Cons:

La stanzina non aveva un armadio e il bagno non era nelle migliori condizioni, ma sono stata in posti peggiori

2026-06-28 • via Nuitee
F
Franklin J. Beltré Inoa • solo_traveller • do
10
Pros:

Excelente ubicación y muy buen trato del personal administrativo del hotel!.

Cons:

Todo perfecto!. Mil gracias!.

2026-06-25 • via Nuitee
L
Leomarys • couple • do
8
2026-06-25 • via Nuitee
L
Lopez Rodriguez • solo_traveller • do
2
Una decepción total: Sucio y descuidado
Pros:

Solo se salva la ubicación. El resto, decepcionante.

Cons:

Pésima limpieza. La habitación estaba completamente sucia y manchada: el refrigerador tenía suciedad por dentro, las paredes del baño estaban descuidadas y la ducha presentó fallas con el agua. No lo recomiendo.

2026-06-24 • via Nuitee
O
Otañez • couple • do
8
2026-06-23 • via Nuitee
D
Dominguez • solo_traveller • pr
8
Podemos mejorar
Pros:

PERSONAL LIMPIEZA

Cons:

Falta agua caliente, presión del agua bajita

2026-06-23 • via Nuitee
D
Dominiktur • solo_traveller • do
5
2026-06-23 • via Nuitee
M
Miguel • solo_traveller • nl
1
Pros:

De wifi

Cons:

De hygiëne, en het onbeschofte gedrag van een vrouwelijke medewerkster

2026-06-22 • via Nuitee
V
Verenice M. • solo_traveller • do
1
No vuelvo Jamás
Pros:

Nada, todo sucio, la ducha rota me quedé porque ya tenía el compromiso arriba

Cons:

Nada, todo sucio, la ducha rota me quedé porque ya tenía el compromiso arriba, una suciedad increíble ni la cortina de baño está limpia y el techo con humedad, el inodoro Machado y el lavamanos, no sirve ese dique hotel

2026-06-22 • via Nuitee
W
Wesley • solo_traveller • us
2
I will never ever stay at that place and not recommend anyone to stay at the Caribbean Hotel in SD
Pros:

First, they overbooked and they send the guests to different hotels. I was one of the unfortunate to live that stressful experience. I had left and did not even stay one night, which I paid for 2 weeks.

Cons:

The room, the customer service and no consideration of reimbursement at least for the remaining days. Money hungry and no compassion.

2026-06-21 • via Nuitee
D
David Camps • solo_traveller • do
1
Pros:

Este lugar no tendría que estar en Booking
Nunca vi algo así de decepcionante

2026-06-20 • via Nuitee