Hyatt Place St Augustine Vilano Beach

Hotels
Hyatt Place
8.9 (1080 reviews)
117 Vilano Road , St. Augustine , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Express check-in/check-out
Private check-in/check-out
Kid meals
Public transport tickets
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Amazing staff
Good breakfast options
Great location
Cons:
Parking fees
Some rude staff interactions
Issues with cleanliness in rooms

Categories

Cleanliness
8.44
Mostly clean, but some guests noted issues like roaches and hair in food.
Service
9.22
Staff described as amazing and friendly, but some instances of rudeness were reported.
Location
9.26
Superb location with easy access to attractions and beach.
Room Quality
9.01
Rooms praised for size and comfort, but some described as gloomy and outdated.
Amenities
8.74
Good amenities offered, but parking fees were considered excessive.
Value for Money
8.6
Generally good value, but some felt the price was too high for the quality.
Food and Beverage
8.84
Breakfast variety was good, but some found it to be of lower quality.
Overall Experience
9.12
Overall positive with minor issues that were addressed by staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:01

Property Description

Luxurious 5-Star Accommodation:
Experience unparalleled luxury at Hyatt Place St Augustine Vilano Beach, located just a stone's throw away from popular attractions like Freedom Trail and Spanish Quarter Museum.

Top-Notch Amenities:
Indulge in a stay filled with comfort and convenience with our fitness center, on-site restaurant, and bar. Unwind in elegantly furnished rooms equipped with modern amenities including a flat-screen TV, safety deposit box, and a private bathroom stocked with complimentary toiletries.

Convenient Location:
With key landmarks like Castillo de San Marcos National Monument and Flagler College in close proximity, our hotel offers the perfect blend of relaxation and exploration. Let our knowledgeable staff guide you to the best local spots for an unforgettable stay.

Book now for a memorable stay at Hyatt Place St Augustine Vilano Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 1080 reviews
Cleanliness: 8.44
Service: 9.22
Location: 9.26
Room Quality: 9.01
Amenities: 8.74
Value for Money: 8.6
Food and Beverage: 8.84
Overall Experience: 9.12
B
Brittany couple us
9
2026-06-10 via Nuitee
A
Aljancic family_with_children us
8
Pros:

Great location. Free breakfast was wonderful. Hotel was good- staff was fine ( not great or hospitable) and we enjoyed our stay. The walk from the elevator was ridiculously long. I don’t understand the layout of the hotel or why they did it that way. I used the stairs most of the time because the elevator was so far away from our room. The forced valet parking was appropriate for being near a beach but it wasn’t the quality of a hotel that should force you to valet. Overall good experience.

2026-06-09 via Nuitee
M
Megan family_with_children us
9
Great place to stay for beach vacation
Pros:

We love this hotel! It's a short walk to the beach (3-5 minutes tops), convenient to the handful of restaurants and shops on the Vilano beach side of St. Augustine, and a simple drive into the historic old downtown. It's the best of all the things St. Augustine has to offer, and we enjoy staying at this hotel tremendously.

2026-06-08 via Nuitee
B
Brenda couple us
10
2026-06-08 via Nuitee
V
Visnja couple us
8
2026-06-08 via Nuitee
V
Visnja couple us
8
2026-06-08 via Nuitee
P
Pirkle family_with_children us
1
Horrible
Pros:

Bathroom floor covered in hair. View from balcony horrible.

Cons:

Ditto

2026-06-08 via Nuitee
J
Jonathon couple us
8
All in all it was good
Pros:

Everything was good!

Cons:

I did not get the room I paid for and was told it was by something else when it was not. So the staff did not wanna satisfy what I paid for and proof that I did pay for what I was hoping to get!

2026-06-08 via Nuitee
R
Rhodes couple us
8
Pros:

Breakfast was great

2026-06-08 via Nuitee
K
Katie family_with_children us
1
2026-06-06 via Nuitee
K
kaitlyn couple us
10
2026-06-05 via Nuitee
J
jerome solo_traveller us
7
Staff was really good. Some confusion with double booking the same room but was eventually resolved.
Pros:

The property looks fine. The rugs on our floor (3) looked used.

Cons:

Property was Fine

2026-06-04 via Nuitee
J
Javier couple us
7
Not the best value, but great location
Pros:

Breakfast was Ok. The Location is great.

Cons:

The mattress firmness was below expectactions. The valet parking service should be optional (don't charge if not used).

2026-06-03 via Nuitee
S
Sheffield solo_traveller us
1
Don't book this property
Pros:

Nothing

Cons:

Staff and manager were of poor quality

2026-06-02 via Nuitee
S
Susan couple us
10
2026-06-01 via Nuitee
C
Cheryl couple us
10
2026-06-01 via Nuitee
N
Nikki extended_group us
8
2026-05-31 via Nuitee
S
Sue couple us
9
Location is great easy walk to the beach and convenient to Publix
Pros:

The parking staff was amazing . They have a bar and restaurant on the roof top with a live music.

Cons:

The elevators call buttons are not connected
You have to use both sides for calling for a elevator

2026-05-31 via Nuitee
W
Williams solo_traveller us
8
2026-05-28 via Nuitee
V
Valentin solo_traveller us
9
2026-05-28 via Nuitee