Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Secured parking
Offsite parking discounted rates available
Parking
Non-smoking rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Modern and spacious rooms
Cons:
Cleanliness issues
Use of disposable towels

Categories

Cleanliness
10
Several guests mentioned cleanliness issues and unpleasant odors.
Service
10
Staff were frequently described as friendly and helpful.
Location
10
Conveniently located near the city center, but access can be challenging for some.
Room Quality
10
Rooms are spacious but have mixed reviews on cleanliness and other aspects.
Amenities
10
Amenities are available but include disposable towels that were not well received.
Value for Money
10
Guests felt it offered decent value considering the location and services.
Food and Beverage
10
No specific feedback on food; typically standard for this hotel tier.
Overall Experience
10
Guests overall enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:23

Property Description

Family-friendly Accommodation
Urban Inn, SP Saujana offers comfortable family rooms, making it the perfect choice for a getaway with loved ones.

Convenient Location
Located just 45 km from Sunway Carnival Mall and 65 km from Penang International Airport, our hotel provides easy access to nearby attractions and transportation hubs.

Exceptional Customer Service
With English and Malay spoken at our 24-hour front desk, guests can expect top-notch service round-the-clock.

Book your stay at Urban Inn, SP Saujana today and experience unparalleled comfort and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 666 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
AMOKIA • solo_traveller • my
8
2026-06-18 • via Nuitee
S
Syafiq • solo_traveller • my
6
Pros:

easy check in and theres a vending machine

Cons:

the shower drainage is slow to frain water

2026-06-07 • via Nuitee
S
Senthil • couple • my
7
Good
Pros:

Good

Cons:

Good

2026-06-04 • via Nuitee
N
Nur Nabilah • extended_group • my
7
2026-06-04 • via Nuitee
A
Afrina • couple • gb
5
Budget hotel - suitable if you just want to sleep/rest.
Pros:

The ample parking around the hotel cuz the other shops are closed so if you only staying to rest, then yes it should do its job. there's water filter at the corridor so you can have cold water at convenience.

Cons:

The size of the room, the shower had no curtain so when you shower the whole toilet is wet. The iron is at the end of the corridor , the communal area had no aircond. the blanket is not properly cleaned.

2026-06-03 • via Nuitee
Z
Zaharul Azmi • couple • my
8
2026-06-03 • via Nuitee
A
AMOKIA • solo_traveller • my
8
2026-06-01 • via Nuitee
J
Jamaayah • solo_traveller • my
10
2026-05-30 • via Nuitee
M
Myrarahim • solo_traveller • my
7
Pros:

A simple hotel for travelers who are looking only for space to sleep and rilex.Also a nice stopover for people

Cons:

None.just for myself the toilet is a bit tiny.but it is clean though.the pillow too soft and for some people you will feel a bit dizzy when you wake up in the morning like me

2026-05-30 • via Nuitee
A
Amir • solo_traveller • my
7
2026-05-25 • via Nuitee
V
Varan • solo_traveller • my
9
Pros:

The service especially Mr Kumaran always treated us as VIP guests and welcomed us and his team and thank you for keeping the towel back

Cons:

Maybe the parking area keeps us confident to park like security at night for cars an outside hotel

2026-05-25 • via Nuitee
F
Fatihil • solo_traveller • my
9
Pros:

👍👍👍

Cons:

Maybe a little less soundproofing in the room.. 😅

2026-05-23 • via Nuitee
M
muhammad fauzy • extended_group • my
9
Harga berpatutan
Pros:

Hotel yang sangat berpatutan untuk saya yg travel untuk berkerja

Cons:

Dekat dengan tempat saya nak tuju

2026-05-23 • via Nuitee
F
fahmi • solo_traveller • my
10
2026-05-18 • via Nuitee
N
Nurul Izzati • couple • my
9
Pros:

Lawaa teruk hotel ni. Worth the money.

Cons:

Bilik x soundproof. Boleh dgq bilik sebelah gelak, batuk bersin.

2026-05-07 • via Nuitee
S
Sheng Zheng • couple • my
10
Pros:

很舒服 环境不错

Cons:

枕头有点太扁了

2026-05-02 • via Nuitee
Z
Zaty Arifin • solo_traveller • my
9
2026-04-24 • via Nuitee
A
AMOKIA • solo_traveller • my
8
2026-04-22 • via Nuitee
S
Siti roneza • couple • my
9
2026-04-15 • via Nuitee
S
Siti Munirah • extended_group • my
9
2026-04-15 • via Nuitee