Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Good breakfast
Cons:
Poor entertainment options
Itemized issues with barman
Need for better food quality

Categories

Cleanliness
8.16
The property was pretty new/renovated and very clean everywhere.
Service
8.93
Staff were very kind and attentive, especially at the reception.
Location
8.37
Location was good but felt remote from local businesses.
Room Quality
7.62
The rooms are average, and the price is twice what it’s worth.
Amenities
8.65
Facilities provided all necessary amenities for a comfortable stay.
Value for Money
7.91
The price does not justify the offerings; it is more of a 4-star experience.
Food and Beverage
7.66
The food at the main restaurant was ok but nothing spectacular.
Overall Experience
8.33
Overall happy with the stay; solid experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 06:19

Property Description

Luxurious Beachfront Property

Private Pools and Full-Service Spa

Indulge in a serene getaway at Wyndham Grand Crete Mirabello Bay, boasting a beachfront location and private pools. Relax and rejuvenate at the full-service spa, offering a range of pampering treatments.

Diverse Dining Options and Activities

Savor a rich breakfast in sunny verandas and explore 9 on-site restaurants serving Greek, Mediterranean, and Italian cuisine. Stay active with a fitness center, tennis and volleyball courts, and various water sports activities.

Multilingual Staff and 24-Hour Assistance

Feel welcomed by our multilingual staff fluent in German, Greek, English, and French at the 24-hour front desk. Whether you need assistance or recommendations, we are here to ensure a seamless stay.

Book now to experience the ultimate blend of luxury and relaxation at Wyndham Grand Crete Mirabello Bay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 39 reviews
Cleanliness: 8.16
Service: 8.93
Location: 8.37
Room Quality: 7.62
Amenities: 8.65
Value for Money: 7.91
Food and Beverage: 7.66
Overall Experience: 8.33
J
Jörn • family_with_children • de
10
einfach gigantisch
Pros:

das Personal liest eiem jeden Wunsch von den Lippen ab

Cons:

nichts

2026-07-25 • via Nuitee
M
Merve • solo_traveller • tr
8
Pros:

Ana in Elia restaurant and the chef in the mezze restaurant were super helpful

2026-07-22 • via Nuitee
N
Nicholas • solo_traveller • us
10
Everything was perfection!
Pros:

Amazing experience! The resort is beautiful, all the employees were extremely nice, the food/drinks were delicious, and there’s always something to do. Truly recommend this location to all visiting Crete

2026-06-30 • via Nuitee
F
Fernando • family_with_children • au
8
It's a paradise, we had such a good time
Pros:

We had an amazing stay at Zeus Mirabello. The hotel is beautiful, the beaches are lovely, the pools are great, and the whole place honestly feels unreal. It is a stunning location and we had such a good time overall.

The only things that could be improved are the communication around the all-inclusive package and the friendliness of some staff. At times, the rules felt a bit unclear or strange, such as not being able to get coffee at the buffet, or not being able to use some of the restaurants even though we were all-inclusive. These things were not explained very well when we arrived, so it was a little confusing.

That said, the hotel itself is amazing, the facilities are beautiful, and we still had a fantastic time. I would definitely recommend it, but I think clearer explanations about what is and isn’t included would make the experience even better.

Cons:

Some staff should be better trained

2026-06-15 • via Nuitee
G
Gary • couple • gb
8
Pleasant nice facilities, breakfast let it down
Pros:

Facilities room

Cons:

Breakfast good selection, however hot food was not hot.

2026-05-26 • via Nuitee
A
Angeliki • couple • gr
10
Ονειρεμένη
Pros:

Θεσπέσιο

Cons:

Όλα ήταν υπέροχα

2026-01-19 • via Nuitee
D
David • couple • gr
9
Good food and atmosphere
Pros:

Good location

Cons:

The bed had a edge over hanging which my wife hit her leg on twice

2026-01-16 • via Nuitee
A
Azzees • couple • gb
9
Pros:

The staff were terrific

Cons:

The only downside was the food. There was a wide selection but not great tasting. Can’t order room service after 10 so I’m glad I got half board because the snacks for all inclusive.

2026-01-15 • via Nuitee
A
Anthony • family_with_children • au
10
2025-12-15 • via Nuitee
A
ann • couple • au
1
DISAPPOINTING
Pros:

VIEW

Cons:

MORE ENTERTAINMENT,HOTTER FOOD,ELEVATOR,STAFF THAT MIGHT SMILE OCCASIONALLY

2025-11-24 • via Nuitee
C
Ciaran • couple • ie
8
Relaxing
Pros:

Breakfast buffet offered a complete range. Location was good but even walking to the local town was not practical with poor footpaths and a lack of safe walking options.

Cons:

The hotel felt remote from local businesses outside of it

2025-10-07 • via Nuitee
M
Marcin • couple • pl
8
Pozytywnie! Z wyjątkiem barmana opisanego wyzej!
Pros:

Lokalizacja, plaża, śniadania różnorodne, chleby!!!!

Cons:

Bardzo ograniczony wybór win, białe nie do picia. Zachowanie Barmana w głównym barze na poziomie recepcji niedopuszczalne! Niewybredne uwagi zupełnie nie na miejscu. Opinie pozytywne na temat Putina!?!? Kto to jest i czy on nie wie, że jest w pracy?!! Niedopuszczalne!!!

2025-10-07 • via Nuitee
Z
Zehra Bilgen • solo_traveller • tr
7
I am overall happy with my stay. If you need a resort vacation in Crete, this won't disappoint.
Pros:

The property was pretty new/renovated and very clean everywhere. Rooms were nicely decorated. The staff at the reception and the person that took me and my luggage to my room was very polite and friendly. The housekeeping was very good at what they were doing. I had to call the housekeeping twice to my room and in both times they were very warm and helpful. I also received a breakfast upgrade at the exclusive lounge and a dinner at Mezedaki, by Matthew (from guest relations - I guess). Very polite and thoughtful of them... Many thanks. The beach was beautiful; the sea was perfect to swim in. I did not try the swimming pools; so I cannot say anything about them. So, all in all the staff gets 5 stars from me <3

Cons:

The hotel was fully booked when I was there. So, it was difficult to find sunbeds at the beach. Some of the parasols were broken. The food at the main restaurant was ok but nothing spectacular. Lastly, there is an urgent need of good coffee in the restaurant. The coffee from the machine was very bad. The hotel is advertised as 5 stars but definitely is below that. Still, it is a solid 4.5 stars for me. The food quality and the upkeeping of the beach area needs improvement.

2025-10-03 • via Nuitee
H
Hanna • couple • ua
4
2025-10-01 • via Nuitee
E
ESTHER • couple • es
10
Pros:

El hotel superó nuestras expectativas, tanto por el lugar, ya que se encuentra en una bahía preciosa, como por las instalaciones, que cuentan con todo lo necesario para hacerte sentir en el paraíso. La comida muy rica, variada y abundante. El personal muy atento, simpático y dispuesto a ayudar con todo lo necesario. Un lugar ideal para disfrutar y descansar.

2025-09-29 • via Nuitee
F
Frédéric • family_with_children • fr
9
2025-09-10 • via Nuitee
J
jacey • family_with_children • gb
10
Pros:

It all fits together

Cons:

There was nothing to dislike

2025-09-08 • via Nuitee
I
Irina • couple • ro
7
Pros:

I liked the staff; they were very kind and attentive, especially at the reception. The beach is also beautiful—it’s definitely a highlight

Cons:

This hotel definitely does not deserve 5 stars. It is a 4-star hotel. The room price is twice what it’s actually worth. The rooms are average, and the breakfast is mediocre. There is nothing that defines it as a 5-star hotel. In my opinion, the price they charge does not justify what they offer.

I don’t think this is a good all-inclusive option at this hotel, considering that really good food can be found at other tavernas in the area

2025-09-04 • via Nuitee
H
HAYA • family_with_children • kw
4
2025-08-30 • via Nuitee
S
Sylvia • family_with_children • fr
7
Bon séjour
Pros:

L’hôtel est clairement à vocation familiale. La salle de restaurant est très belle avec une belle vue. Les chambres sont propres et plutôt spacieuses et confortables. Les enfants ont adoré la piscine dédiée avec toboggans. La piscine à débordement située juste au dessus du parc aquatique est superbe. La plage est plutôt sympa.
Bel accueil avec des présents pour les enfants dans la chambre et pour les parents ;-) très appréciable

Cons:

La nourriture du self (séjour all inclusive ou demi pension) n’est pas à la hauteur. Nous avons fait 4 établissements 5 étoiles en Crète et celui ci était de loin le moins bien en terme de nourriture et même de boisson. Très industriel, style « cantine ». Notamment les plats chauds n’ont pas de goût et sont surtout très gras (tout baigne dans l’huile). Les produits ne sont clairement pas de qualité. Nous avons seulement mangé les crudités et entrées froides.
L’hôtel pourrait être mieux entretenu (les bains de soleil notamment étaient très sales). Même si globalement cela reste propre.
Plus de serviette de plage après 16h.

2025-08-16 • via Nuitee