Hotel am Schloss

Hotels
6.4 (189 reviews)
168 Bolongarostraße , Frankfurt/Main , de

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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Budget-friendly
Quiet atmosphere
Cons:
Dirty room
Inconvenient location
Simple amenities

Categories

Cleanliness
4.4
Bathroom was very dirty and room smelled of cigarette smoke.
Service
8.4
The receptionist was very kind.
Location
5.4
Location felt insecure due to surrounding area.
Room Quality
5.4
Room quality was simple and uncomfortable due to shared bathroom.
Amenities
7.4
Standard amenities, nothing exceptional.
Value for Money
6.4
Good for budget travelers but compromises on cleanliness.
Food and Beverage
7.4
Basic food options available.
Overall Experience
6.4
A mixed experience with some positive aspects overshadowed by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:45

Property Description

Convenient Location
Located just a short distance from major attractions such as Messe Frankfurt and Senckenberg Natural History Museum, Hotel am Schloss offers a prime spot for travelers looking to explore Frankfurt/Main.

Comfortable Accommodation
Each room at Hotel am Schloss is equipped with a desk, ensuring a comfortable space for work or relaxation. The shared bathrooms and bed linen provided add to the convenience and ease of your stay.

Nearby Points of Interest
With Goethe House and German Film Museum in close proximity, guests can immerse themselves in the cultural offerings of the city. Additionally, being just 11 km from Frankfurt Airport makes travel a breeze.

Book your stay at Hotel am Schloss now to experience the perfect blend of convenience and comfort during your Frankfurt adventure.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 189 reviews
Cleanliness: 4.4
Service: 8.4
Location: 5.4
Room Quality: 5.4
Amenities: 7.4
Value for Money: 6.4
Food and Beverage: 7.4
Overall Experience: 6.4
G
GUILLERMO SANTIAGO • solo_traveller • es
2
This should be your last option of hotel if you don't have more options
Pros:

At least the bed was clean and comfortable

Cons:

The way how the receptionist treat me was awfull, without patience, and like the customer is the one who has to make him feel comfortable. The room had a shower but it didn't work. The shared bathroom didn't have toilet paper.

2026-06-10 • via Nuitee
V
Valentin Cristian • solo_traveller • de
2
Pros:

Nothing

Cons:

The windows and doors were dirty, there was no curtain on the window, and the pillowcase was torn

2026-06-10 • via Nuitee
A
Ainars • solo_traveller • lv
3
2026-06-02 • via Nuitee
A
Aslan • solo_traveller • de
1
2026-06-01 • via Nuitee
J
Janica • solo_traveller • de
3
2026-05-28 • via Nuitee
S
Sam • couple • br
10
2026-05-23 • via Nuitee
V
Vincent • solo_traveller • de
3
Hauptproblem Rechnung, aber nicht das einzige Problem
Pros:

Die Bettwäsche hatte gute Qualität.

Cons:

Ein Bad (Dusche Toilette) für ein Stockwerk ist sehr wenig. Türen nicht ganz dicht und Wände dünn. Rezeption war nicht besetzt und ich musste 45min für meinen Check In warten.
Am nervigsten war es mit der Rechnung. Im Chat wurde nie geantwortet und beim 2ten und 3ten Anruf wurde gesagt, dass sie verschickt wurde. Ich habe bis heute keine Rechnung erhalten und die Hoffnung aufgegeben und musste diese Übernachten der Geschäftsreise nun selbst bezahlen.
Wer eine Rechnung benötigt, sollte sich keine großen Hoffnungen machen.

2026-05-22 • via Nuitee
Y
Yavuzer • solo_traveller • de
10
2026-05-20 • via Nuitee
B
Bärbel • couple • de
1
Katastrophe!
Pros:

Nichts!

Cons:

Alles, dreckig, kaputte Steckdose , Hacken halb aus der Wand alles roch nach Rauch 💨
Sowas habe ich noch nicht gesehen

2026-05-12 • via Nuitee
R
Rose • solo_traveller • pt
10
2026-05-11 • via Nuitee
F
Frank • couple • de
8
2026-04-27 • via Nuitee
P
Patrick • solo_traveller • ro
1
2026-04-26 • via Nuitee
S
Stefan • couple • de
1
Nicht empfehlenswert!
Pros:

Nichts

Cons:

Keine Kommunikation mit dem Hotel vorab möglich. Auf Anfragen wird nicht reagiert!

2026-04-26 • via Nuitee
S
Süleyman • solo_traveller • de
2
Tavsiye etmem
Cons:

Kapılar çok kötü koridordaki ışıklar içeriye kadar geliyordu .çok gürültü vardı

2026-04-23 • via Nuitee
N
Nanda • solo_traveller • de
7
2026-04-15 • via Nuitee
N
Nicola • couple • de
4
OK if you expect the absolute basics.
Pros:

Great location, good price if you are on a tight budget. Expect no frills.

Cons:

The room was not the room in the picture.
The hosts were not prepared for our arrival (or even there, at first, and they did not answer the phone number provided, the people in the bar next door had to call someone, who seemed baffled that we’d appeared at all).
We think someone else was already living in the room advertised on booking.com - we could hear them through the thin walls.
The room was technically clean, but very shabby. There was no window blind. Some electric sockets were not working.

2026-04-13 • via Nuitee
K
Krzysztof • solo_traveller • pl
7
2026-04-11 • via Nuitee
S
Sufian • solo_traveller • pl
8
Для того чтобы посмотреть город и остаться только на ночлег это подходит, но не на долгосрочный период
Pros:

Месторасположение , метро в 7 минутах пешком

Cons:

Старое здание, требуется ремонт , но для туриста хорошо

2026-04-10 • via Nuitee
M
Musumeci • solo_traveller • it
4
2026-04-09 • via Nuitee
M
Marli • family_with_children • br
5
Cons:

Instalações muito velhas. Sem conforto.

2026-04-08 • via Nuitee