Hotel Mondial Comfort - Frankfurt City Centre

Hotels
7.7 (2350 reviews)
Heinestr. 13 , Frankfurt/Main , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Easy check-in process
Cons:
Poor cleanliness
Lack of amenities

Categories

Cleanliness
6.7
Multiple reviews indicate issues with room cleanliness, especially regarding carpets and bathrooms.
Service
8.2
Some reviews noted responsive service during the check-in process, but there were complaints about poor communication.
Location
9.2
Several reviews highlighted a great location, with good access to transportation and food options.
Room Quality
7.7
Mixed sentiments on room quality; issues with outdated furnishings and cleanliness were noted.
Amenities
7.2
Limited amenities mentioned in reviews; issues with room facilities such as dirty carpets and absence of a fridge.
Value for Money
8.2
Overall value perceived as fair; however, some reviews questioned if the price matched the quality.
Food and Beverage
6.7
Breakfast not provided, leading to lower sentiment in this category.
Overall Experience
7.7
Guests expressed mixed feelings; some had positive experiences, while others experienced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:26

Property Description

Recently Renovated Accommodation
Located in the heart of Frankfurt, Hotel Mondial offers modern and quiet rooms that have been recently renovated. Enjoy the comfort of our rooms, furnished with free WiFi for your convenience.

Convenient Location
Situated just a 2-minute walk from the nearest U-Bahn station, our hotel is the perfect base for sightseeing or attending trade fairs. Explore the Zeil shopping boulevard and the charming Old Town, both within a 10-minute walk from the hotel.

Easy Access to Attractions
With our hotel's central location, you can easily immerse yourself in the vibrant city life of Frankfurt. Book your stay at Hotel Mondial now and experience the best of what the city has to offer.

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 12 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2350 reviews
Cleanliness: 6.7
Service: 8.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 7.7
S
Sabrina • solo_traveller • de
7
2026-07-25 • via Nuitee
C
Correy • solo_traveller • gb
8
2026-07-23 • via Nuitee
N
Nenad • couple • de
8
2026-07-23 • via Nuitee
N
Nicoleta • solo_traveller • de
10
2026-07-22 • via Nuitee
L
Lilia • solo_traveller • bg
10
Pros:

Локацията е чудесна, чисто и уютно.

2026-07-21 • via Nuitee
M
Mawoutognegan • solo_traveller • de
9
2026-07-21 • via Nuitee
T
Timon • solo_traveller • ch
4
Pros:

Grösse des Zimmers, Aussicht auf die Skyline.

Cons:

Sauberkeit. Mehrere cm grosser Urinfleck unter der Toilette, auf den Tischen waren die Glasringe des Vorgängers zu sehen. Allgemein sehr schlechte Reinigung. Dazu kommen durchgelegene Matratzen und das Check-in hat auch nicht funktioniert.

2026-07-20 • via Nuitee
K
Kirsten • solo_traveller • de
8
2026-07-19 • via Nuitee
P
Pia • solo_traveller • de
9
Pros:

Gute Lage guter Preis

Cons:

Lage

2026-07-19 • via Nuitee
K
karim • couple • fr
8
2026-07-16 • via Nuitee
S
Sorelle • solo_traveller • fr
8
Spacious and calm
Pros:

Self checkin and checkout.
Spacious room with essentials amenities.
Nice location with public transportation not far. Really calm by night.

Cons:

The accommodation provided coffee cups, but they were never cleaned or replaced during our stay, even when the beds were made.
The third guest slept on the sofa bed, which was only reasonably comfortable.
There was also a noticeable smell of cigarette smoke in the bathroom that seemed to come through the ventilation system.

2026-07-16 • via Nuitee
C
Christiane • couple • de
6
Nur für kurzen Aufenthalt ok
Pros:

Die Lage ist sehr zentral. Dafür war der Preis ok. Das Zimmer war geräumig und verfügte sogar über einen Kühlschrank.

Cons:

Das Bett war extrem durchgelegen. Die Sauberkeit war eher mäßig. Der Kühlschrank war nicht besonders sauber und ziemlich unappetitlich. Auch im Bad waren überall Haare. Auch die Badewanne/Dusche hatte sicherlich schon mal bessere Zeiten. Das Zimmer verfügt nicht über eine Klimaanlage. Es war extrem warm und stickig. Für eine Nacht und meinen Zweck (Termin in der Innenstadt) ok. Aber auch nicht mehr…

2026-07-15 • via Nuitee
O
Olga • couple • de
2
Pros:

Бесплатная парковка

Cons:

Полотенца были ужасные. Очень жарко, кондиционер отсутствует

2026-07-14 • via Nuitee
S
SAKAMOTO • solo_traveller • jp
3
2026-07-13 • via Nuitee
M
Martin • solo_traveller • sk
8
2026-07-11 • via Nuitee
O
Osman Baha • couple • tr
7
Bir gece için fiyat persiformans iyi
Pros:

Lokasyon ve otopark olması.

Cons:

Yenilenme ihtiyacı var

2026-07-11 • via Nuitee
M
Manfred • couple • de
10
jederzeit wieder und auch für Frankfurt City sehr zu empfehlen, super preis Leistungsverhältnis
Pros:

sehr grosses Zimmer, tolle Lage

2026-07-11 • via Nuitee
K
Kristin • solo_traveller • at
3
Schimmel!
Pros:

Lage

Cons:

Schimmelgeruch im Zimmer, alles in braun gehalten, alter, abgenutzter Spannteppich.

2026-07-09 • via Nuitee
A
Adrian • solo_traveller • de
9
Gut und Günstig in einem guten Viertel Frankfurts
Pros:

Günstig, Check In hat einfach funktioniert. Zimmer sehr, sehr geräumig!

Cons:

Rezeption unten etwas heruntergekommen vom Eindruck her.

2026-07-08 • via Nuitee
B
Betancourt • solo_traveller • co
6
2026-07-08 • via Nuitee