Hotel Mercure Krynica Zdrój Resort&Spa

Hotels
•
Mercure
8.9 (800 reviews)
ul. Leśna 1 , Krynica Zdrój , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Nice location
Spacious rooms
Cons:
Cleanliness issues
Limited food variety
Parking chaos

Categories

Cleanliness
7.61
Multiple mentions of cleanliness issues, such as dust and mold in the bathrooms.
Service
9.58
Many reviews highlight very nice service and helpful staff.
Location
9.62
Positive comments regarding the location being close to the city center.
Room Quality
9.07
Rooms are described as functional and spacious, with some initial issues resolved.
Amenities
8.6
Positive mentions of the pool and spa facilities, though sauna access is limited.
Value for Money
9.06
The hotel is deemed to provide good value for its services.
Food and Beverage
8.61
There are mixed feelings about the breakfast variety and quality.
Overall Experience
9.08
General satisfaction from guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:40

Property Description

Luxurious Accommodation
Hotel Mercure Krynica Zdrój Resort&Spa offers elegant, air-conditioned rooms with free Wi-Fi, LED TV, minibar, and safe ensuring a comfortable stay.

Wellness and Recreation
Guests have free access to a swimming pool with a children's pool, fitness centre, and at a surcharge, a luxurious sauna complex with various sauna options and steam bath. Face and body treatments are also available for ultimate relaxation.

Culinary Delights
Indulge in international dishes at the on-site restaurant, Zdrojowa, and unwind at the wine bar. For convenience, underground parking is available at an extra charge.

Experience luxury and relaxation at Hotel Mercure Krynica Zdrój Resort&Spa - book your stay now for a memorable getaway!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 30 zł per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for 40 zł per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for 80 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 800 reviews
Cleanliness: 7.61
Service: 9.58
Location: 9.62
Room Quality: 9.07
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 8.61
Overall Experience: 9.08
A
Anna • solo_traveller • pl
10
2026-06-25 • via Nuitee
J
joanna • solo_traveller • pl
10
Pros:

Bardzo miła obsługa hotelowa, smaczne śniadania, gość w hotelu czuje się bardzo swobodnie, dzieci nie nudzą się w hotelu, cicha okolica

Cons:

Kosze na śmieci w pokoju nie były opròżniane codziennie

2026-06-23 • via Nuitee
M
Michael • solo_traveller • il
10
Pros:

Everlasting

Cons:

A bit far from civilization

2026-06-21 • via Nuitee
A
ANNA • solo_traveller • pl
9
Cons:

Brak bidetu, a tak wszystko super

2026-06-19 • via Nuitee
Z
Zofia • family_with_children • pl
9
2026-06-14 • via Nuitee
H
Hickiewicz • family_with_children • pl
7
2026-06-13 • via Nuitee
M
Mariusz • couple • pl
10
Było rewelacyjnie!
Pros:

posiłki, pokój, jacuzzi

2026-06-09 • via Nuitee
G
Grzegorz • couple • pl
9
2026-06-08 • via Nuitee
K
Konrad • couple • pl
7
Jeśli wracamy musi być super.
Pros:

Poza niedogodnościami z kartami do pokojów pobyt fantastyczny

Cons:

Stary system kart do pokojów
Prawdopodobnie kontakt z telefonem komórkowym dekoduje dane na karcie.
Niestety telefony są wszędzie. Szkoda że personel nie zwraca uwagi na to.

2026-06-06 • via Nuitee
A
Anna • couple • pl
10
Wszysko było ok.
Pros:

Wszystko super , od kilku lat przynajmniej raz w roku jestem w tym hotelu .

Cons:

Piękny hotel , super basen .

2026-06-04 • via Nuitee
H
Hanna • extended_group • pl
7
2026-06-01 • via Nuitee
A
ADAM • extended_group • pl
9
Fantastycznie
2026-05-30 • via Nuitee
K
KATARZYNA • solo_traveller • pl
10
2026-05-30 • via Nuitee
E
Erika • family_with_children • hu
8
Pros:

The breakfast was varied and delicious.

Cons:

The pillow wasn't comfortable, hard.

2026-05-26 • via Nuitee
J
Jan • couple • sk
10
2026-05-24 • via Nuitee
M
Milan • extended_group • sk
9
2026-05-16 • via Nuitee
K
Konrad • couple • pl
8
2026-05-12 • via Nuitee
S
Sylwia • family_with_children • pl
10
Super miejsce na weekend z rodziną.
Pros:

Fajne miejsce na odpoczynek wraz z rodziną. Basen wraz ze strefą relaksu oraz brodzik. Mała bawialnia.
Bardzo miła obsługa.

2026-05-04 • via Nuitee
I
Iwona • solo_traveller • pl
9
Pros:

Nie ma żadnych zastrzeżeń.

Cons:

Było super.

2026-05-04 • via Nuitee
G
Grzegorz • solo_traveller • pl
10
2026-05-04 • via Nuitee