Terrace Hotel

Hotels
7.2 (447 reviews)
GPO Box 49, Jalan Tasek Lama , Bandar Seri Begawan , bn

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Outdated facilities
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.03
Several mentions of outdated and dirty facilities including stained carpets and unclean refrigerators.
Service
8.5
Multiple positive remarks about friendly and helpful staff.
Location
8.54
The hotel is conveniently located within walking distance to central attractions.
Room Quality
6.49
Comments indicate rooms are outdated and some noise issues were noted.
Amenities
7.02
Amenities like the pool and bike rental were positively mentioned, though repairs are needed.
Value for Money
6.98
The hotel is perceived as affordable but comes with notable drawbacks regarding condition.
Food and Beverage
6.53
Breakfast was included but criticism was made about the quality and presentation.
Overall Experience
7.5
General satisfaction with specific praises and criticisms balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:22

Property Description

Luxurious Amenities
Terrace Hotel offers a fitness center with stunning floor-to-ceiling windows and a serene outdoor pool, perfect for relaxation.

Convenient Location
Situated just a short walk from Yayasan Shopping Complex, Royal Regalia Museum, and Sultan Omar Ali Saifuddin Mosque, Hotel Terrace is the ideal base for exploring the city.

Delightful Dining
Indulge in a variety of Western and Asian dishes at Cempaka Café while enjoying picturesque views of lush greenery through the expansive windows.

Book your stay at Terrace Hotel now to experience the perfect blend of luxury, convenience, and culinary delights.

Important information:

Please note that Brunei is an alcohol-free country. Non-Muslim guests are allowed to bring 2 bottles of liquor and 12 cans of beer into Brunei Darussalam. Purchase your drinks prior to departing your country.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 447 reviews
Cleanliness: 6.03
Service: 8.5
Location: 8.54
Room Quality: 6.49
Amenities: 7.02
Value for Money: 6.98
Food and Beverage: 6.53
Overall Experience: 7.5
Бугаева • solo_traveller • ge
10
Pros:

Очень чистый, уютный отель недалеко от центра города. Хороший бассейн, вкусные завтраки и замечательный персонал.

2026-07-02 • via Nuitee
A
Axel • family_with_children • se
7
2026-07-02 • via Nuitee
S
Suraj • couple • bn
5
Pros:

Location, food service was ok.

Cons:

Unpleasant smell when I entered it

2026-06-26 • via Nuitee
N
Nerea • solo_traveller • es
1
Pros:

La piscina lo único bueno

Cons:

Fatal experiencia. Fuimos directas del aeropuerto con dinero cambiado y al pagar en recepción o no me dio las vueltas bien o el dinero se calló en el suelo. Pregunte por las cámaras de seguridad para comprobarlo y diferentes excusas (que era festivo, que el era nuevo, que no podía ver la Cámara más que el jefe... ) durante los días que estuve preguntándoles (y aún sigo esperando porque deje mi contacto), me sentí vacilada, especialmente por la persona que me atendió al darme las vueltas, se estaba riendo en mi cara de mi. Debe de ser un hotel fantasma porque entre que desaparece el dinero y no hay mucha más gente alojada... Le falta mantenimiento. No recomiendo ir.

2026-06-21 • via Nuitee
R
Raymond • solo_traveller • sg
8
Pros:

Have stayed here before, they have done minor upgrade. Bathroom look cleaner and fresher. Better impression this time. Breakfast is good.

Cons:

Room 212 hair dryer loud like a steam train. Wifi connection challenging.

2026-06-20 • via Nuitee
8
86 • solo_traveller • id
8
2026-06-11 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-06-03 • via Nuitee
C
Clarie • couple • my
4
2026-06-01 • via Nuitee
A
ALTAIR • solo_traveller • es
9
2026-05-24 • via Nuitee
Y
Yoshinobu • solo_traveller • jp
6
何もないブルネイでのんびりするには良い
Pros:

場所がダウンタウンに近い。
この価格でプールがあるのが良い、
周りに高い建物はなく、景色がいい。

Cons:

設備が古い。シャワーの湯の水量が少なすぎる。
レストランのテーブルクロスはほつれていて、覇気もない。

2026-05-18 • via Nuitee
D
Dg Haidah • solo_traveller • my
8
2026-05-16 • via Nuitee
M
Mirjam • solo_traveller • ch
4
Lieber mehr bezahlen, als da zu übernachten.
Pros:

Sehr zentral und ruhig gelegen.
Äusserst nettes Personal.

Cons:

Leider fürchterlich veraltetes und dreckiges Hotel.
Es tut mir so leid, denn das Personal hat sich so viel Mühe gegeben. Aber bei überall ekligen Flecken auf dem Teppich und der Bettwäsche, hilft leider auch das netteste Personal nicht den Eindruck zu retten.

2026-05-13 • via Nuitee
S
Shri Mandal • solo_traveller • my
10
Pros:

Everything is good

Cons:

Nothing

2026-05-10 • via Nuitee
G
Ga2706 • solo_traveller • it
7
2026-05-03 • via Nuitee
M
manuel • solo_traveller • us
8
Pros:

Staff was exceptional.

Cons:

Needs a little upgrading.

2026-04-22 • via Nuitee
J
Jens • solo_traveller • de
7
Personal TOP, Erhaltungszustand Hotel halber Flop
Pros:

Die Hotelangestellten, sehr freundlich und Hilfsbereit. Wegen Zimmerwechsel gab es keine Probleme. Die Nähe zu Sehenswürdigkeiten und Einkaufsmöglichkeiten, absolut tolle Lage. Der Pool ist auch schön gelegen. Sicherer zum Baden sind Barfussbadeschuhe.

Cons:

Frühstück gibt es nicht als Büfettform. Wird als Set A/B Asiatisch oder Europäisch angeboten. Vielfalt fehlt leider. Katze im Frühstücksraum und auf den Tischen. Dementsprechend auch deren Haare auf den Decken. Für Allergiker nicht empfehlenswert. Ungerade Zimmernummern meiden, Strassenseite. Trotz Fensterglas ein Lärm als ob kein Glas da ist. Gerade Nummern sind Poolseite(hinten) und super Ruhe. Ausschlafen, länger als 6.15 Uhr nicht drin. Da werden schon Zimmer gereinigt und der Staubsauger läuft laut im Flur. So schön der Aufenthalt, für "verwöhnte" ist es nichts. Leider hat das Hotel seinen Zenit in der Erhaltung weit hinter sich gelassen. Da muss richtig viel Investiert werden. Zumindest auf Etage 2, wo ich mich einquartiert hatte.

2026-03-29 • via Nuitee
M
Michelle • solo_traveller • gb
10
Convenient affordable hotel in great location
Pros:

Very convenient for short visit

Cons:

It was all fine

2026-03-26 • via Nuitee
S
Siri • family_with_children • no
8
2026-03-20 • via Nuitee
E
Eddy • solo_traveller • us
10
Great Place to Stay
Pros:

Great location, nice breakfast, hot water in the shower and good AC.

Cons:

NA

2026-03-08 • via Nuitee
M
Maciej • family_with_children • pl
9
Pros:

Wszędzie blisko

2026-03-07 • via Nuitee