Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Clean facilities
Cons:
Hard mattresses
Parking issues

Categories

Cleanliness
8.34
Some reviews mention a few cleanliness issues, such as dusty floors and hard mattresses.
Service
9.01
Most reviews describe the staff as helpful but mention a few issues with assistance during check-in.
Location
9.35
The hotel is located in a strategic area, near Pasar Payang and food shops, making it very convenient.
Room Quality
8.8
Rooms are described as spacious and comfortable, but some mention hard mattresses.
Amenities
8.83
Amenities like laundry machines and modern bathrooms were mentioned positively.
Value for Money
8.79
Most reviews indicate that the stay offers good value for the price.
Food and Beverage
8.84
No specific comments were made about food and beverage services.
Overall Experience
9.22
Overall, guests had positive experiences and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:42

Property Description

Convenient Location and Nearby Attractions
Uptown Eco Hotel is strategically located near popular landmarks such as Crystal Mosque and Chinatown, offering guests easy access to explore the vibrant Kampung China district.

Modern Amenities and Services
Guests can enjoy free WiFi, tour desk services, and comfortable rooms equipped with essential facilities like air conditioning, TV, kettle, and a private bathroom with a bidet and hairdryer.

Airport Accessibility
Situated just 9 km away from Sultan Mahmud Airport, Uptown Eco Hotel ensures a hassle-free transit for travelers.

To uncover the charm of the Kampung China district, book your stay at Uptown Eco Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 1 per hour.

Location

Guest Reviews

8.9
Based on 1359 reviews
Cleanliness: 8.34
Service: 9.01
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.22
B
Badrul • couple • my
8
2026-07-24 • via Nuitee
M
Mohd Shahril Ibrahim • extended_group • my
8
2026-07-23 • via Nuitee
A
amélie • solo_traveller • fr
9
Suite parfaite pour un groupe
Pros:

Suite de 4 chambres parfaite pour un groupe de 7.
Propre et plutôt jolie avec les boiseries.
2 salles de douche, balcon sur une des chambres et espace central avec grande table pour se réunir.
Très bien pour une étape à Kuala Terengganu.

Cons:

Un des lits doubles est pourvu d'un matelas en coco, c'est vraiment très dur.
La climatisation est un peu bruyante.

2026-07-20 • via Nuitee
N
Nabil • solo_traveller • my
7
Pros:

Clean, Unique decor and comfortable

Cons:

We arrived at 2:30 and asked if we can check in early. The staff insisted that we wait until 3:00 PM to check in. Probably the room was not ready.

2026-07-19 • via Nuitee
B
Budi Alfahmi • couple • my
10
2026-07-17 • via Nuitee
M
Meike • extended_group • nl
8
Perfecte locatie voor 1 of meer dagen verblijf
Pros:

Ruime kamer in Japanse stijl, goede locatie dichtbij Chinatown

Cons:

Geen nadelen

2026-07-17 • via Nuitee
O
ownriena • solo_traveller • my
10
Weekend home 😁
Pros:

The room was spacious.feel at home.the bed seperated with the living room and kitchen.have agood sleep as the bed was comfy and had a quiet night sleep eventhough it in the city center.walking distance to near pasar payang.at night if you're dont want to go far from your hotel, you can check local food at the bus station nearby for supper.😁.no photos needed as what advertised is exactly the same when you enter the property.we are coming back this july!!!!

Cons:

No complaint.

2026-07-16 • via Nuitee
H
Han • couple • my
8
So improve on parking side
Pros:

Location

Cons:

Parking

2026-07-12 • via Nuitee
M
Mustag Ahmad • extended_group • my
10
2026-07-09 • via Nuitee
N
Nur • solo_traveller • my
10
2026-07-09 • via Nuitee
F
fara • solo_traveller • my
9
Pros:

sgt selesa, bilik luas dan bersih ❤️

2026-07-07 • via Nuitee
N
Norazlina • extended_group • my
9
value for money as i booked family room that can accommodate 8 of us.
Pros:

the location at the centre of kuala terengganu

Cons:

the check in process is confusing
the staff who answer the phone call not friendly and not helpfull
the clear signage of the hotel

2026-07-05 • via Nuitee
E
Enitra K • solo_traveller • my
10
Pros:

Near to local attractions

Cons:

None

2026-07-01 • via Nuitee
I
Iefah • solo_traveller • my
6
Pros:

Ruang tamu yg luas

Cons:

Satu tilam kurang selesa
Lantai agak kotor

2026-06-27 • via Nuitee
A
alia • couple • my
7
2026-06-23 • via Nuitee
M
mohd anuar • family_with_children • my
8
Selesa dan kemudahan yang lengkap
Pros:

Bilik yg luas, selesa, bersih.

Cons:

Tidak disediakan tempat parking khas untuk penginap hotel.

2026-06-21 • via Nuitee
M
mohamad • solo_traveller • my
9
Pros:

Tempat yang menarik

Cons:

Tiada

2026-06-20 • via Nuitee
M
MOHD EKHSAN • solo_traveller • my
7
Opportunity for improvement
Pros:

Good location near city centre
Value for money

Cons:

Floor trap inside toilet gloc, need ungloc myself for good water flow,

Toilet and room smelly

2026-06-20 • via Nuitee
Z
Zul Ariff • solo_traveller • my
10
2026-06-18 • via Nuitee
K
Khairul • extended_group • my
8
2026-06-13 • via Nuitee