Lady Florence Dixie

Hotels
8.8 (2051 reviews)
Manuel Bulnes 655 , Puerto Natales , CL
+56 61 241 1158

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
No hot water
Construction noise

Categories

Cleanliness
8.26
The hallways were dirty and littered with boxes.
Service
8.73
Some of the staff were very helpful, but communication was difficult due to language barriers.
Location
9.77
Great location, easily walkable to many attractions.
Room Quality
8.22
Rooms were small and poorly decorated despite being clean.
Amenities
8.25
Limited amenities; hot water issues and noise from construction impacted experience.
Value for Money
8.71
Good value considering location, but not with the service experienced.
Food and Beverage
9.26
Breakfast had well-prepared options like scrambled eggs, though limited overall.
Overall Experience
9.23
The experience was marred by construction and hot water issues, overshadowing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Central Location

Located just a few blocks from Plaza de Armas square and the historical museum, Lady Florence Dixie is the perfect base for exploring the city center of Puerto Natales.

Comfortable Rooms

Relax in our cozy rooms featuring private bathrooms with tubs, hairdryers, and cable TV, ensuring a comfortable stay for all guests.

Convenient Amenities

Enjoy the convenience of a 24-hour front desk for all your needs, including luggage storage services. Stay connected with free Wi-Fi in public areas and take advantage of our free parking on site.

Book your stay at Lady Florence Dixie now to experience the best of Puerto Natales!

Important information:

All reservations are required to be paid in full at the time of check-in.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2051 reviews
Cleanliness: 8.26
Service: 8.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.23
P
Patrick • couple • ch
7
2026-11-07 • via Nuitee
D
Dmytro • couple • de
9
2026-11-06 • via Nuitee
V
Valeria • family_with_children • co
9
2026-11-05 • via Nuitee
J
Jairo G. • family_with_children • cl
10
2026-11-04 • via Nuitee
J
Jose • extended_group • cl
6
Caro
2026-11-03 • via Nuitee
A
Antoni • extended_group • es
7
2026-11-03 • via Nuitee
D
Daniel Alberto • couple • cl
10
Volvía nuevamente!!
Pros:

La ubicación, y las instalaciones perfectas!

Cons:

Un poco de ruido en las habitaciones de arriba y al lado, sin embargo no impidió dormir

2026-11-02 • via Nuitee
E
Evelien • couple • be
10
Pros:

Uitstekende locatie in het centrum van Puerto Natales op wandelafstand van restaurants en winkels. Uitgebreid ontbijt.

Cons:

Niets

2026-11-02 • via Nuitee
R
Rodolfo • solo_traveller • cl
8
Pros:

La ubicacion.

Cons:

Todo excelente, unico punto a mejorar el desayuno no siempre se me ofrecio la opcion de comer huevos al desayuno, ya que la persona a cargo de prepararlos no siempre estaba presente para su requerimiento., pero en general el desayuno cumple las expectativas.

2026-10-29 • via Nuitee
C
Clara • couple • es
9
Buena relación calidad-precio y mucha simpatía
Pros:

La atención del personal, excelente

Cons:

En general me gusto bastante. La habitación sencilla pero cómoda y muy limpia.
El desayuno un poco justito

2026-10-29 • via Nuitee
G
Gilberth • extended_group • cr
10
Lugar acogedor
Pros:

Me gustó la ubicación!! Excelente precio

Cons:

Nada todo excelente

2026-10-28 • via Nuitee
A
ALEXVERA1962 • family_with_children • cl
8
Pros:

La ubicacion y desayuno

2026-10-28 • via Nuitee
C
Cynthia • couple • au
10
Clean and comfortable
Pros:

It’s central, very clean, and a great price. There is off-street parking available if you get in early.

2026-10-27 • via Nuitee
G
Gonzalo • family_with_children • es
7
Lugar acogedor, cómodo y económico para alojarse.
Pros:

Buena relación calidad precio. Nos dejaron aparcar el coche sin coste

Cons:

La recepcionista no nos facilitó el pago con tarjeta de debito

2026-10-26 • via Nuitee
F
Fernanda • family_with_children • br
8
Pros:

A localização é ótima, as funcionárias são simpáticas e o wi-fi é bom, as camas são confortáveis

Cons:

O quarto para 3 pessoas aparenta ser do mesmo tamanho que os quartos de casal, ficou um pouco apertado. Não há tomadas próximas à cama

2026-10-26 • via Nuitee
J
Jacqueline • solo_traveller • lu
8
Small hotel near centre
Pros:

Small hotel with excellent location. Very welcoming

2026-10-24 • via Nuitee
C
Carla • couple • br
9
Perfeita
Pros:

Tudo perfeito. Excelente café da manhã, funcionários extremamente gentis, bom café da manhã, boa localização.
Perfeito. Eu voltaria com certeza

2026-10-23 • via Nuitee
M
Mays • family_with_children • fr
7
Pros:

Emplacement. Le petit déjeuner complet.

Cons:

L'eau du robinet d'une couleur suspecte.

2026-10-14 • via Nuitee
R
Rosalin • solo_traveller • au
7
2026-10-12 • via Nuitee
J
Jacqueline Hernández Hurtado • solo_traveller • cl
10
2026-10-09 • via Nuitee