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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Terrace
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Family rooms
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Garden
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Luggage storage
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Fishing
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Express check-in/check-out
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Airport shuttle
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Bar
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Horse riding
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Diving
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Snorkelling
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fruits
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Shallow end
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Kids' pool
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Themed dinner nights
Review Highlights
Categories
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Property Description
Beachfront Location: Enjoy a perfect getaway at HOTEL & BEACH CLUB OJO DE AGUA, located right on the beach in Puerto Morelos with stunning views and easy access to Playa Puerto Morelos.
Amenities: Relax and unwind with our garden, terrace, and on-site restaurant. Take advantage of conveniences like a 24-hour front desk, airport transfers, room service, and complimentary WiFi during your stay.
Nearby Attractions: Explore nearby attractions such as the Cancun Underwater Museum and ADO International Bus Station, all within a reasonable distance from our hotel. Book your stay now at HOTEL & BEACH CLUB OJO DE AGUA for a memorable beachfront experience in Puerto Morelos.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
La ubicacion, frente a la playa
C'est la deuxième fois que l'on vient et la chambre attribuée cette fois-ci était moins humide car côté jardin, donc plus ensoleillée.
La localisation est juste parfaite, et le fait de pouvoir bénéficier des chaises longues est la raison pour laquelle nous revenons car le fait de boire un verre sur la plage ou de pouvoir se poser seulement pour une heure est très appréciable. Le frigo dans la chambre également.
Dames de ménage adorables.
Prêt de serviettes de plage.
Un coati se promène parfois autour du restaurant :-)
Lits doubles un peu trop étroits pour 2 adultes (moins de 1,40).
Avant ils mettaient à disposition de l'eau chaude au restaurant, ça n'est plus le cas, c'est dommage. Un petit coin avec une bouilloire pour se réchauffer un thé ou café serait apprécié...
Trou dans la tête de lit, tartre important dans la salle de bain.
Chambre pour 4 mais une seule chaise sur la terrasse...
place was clean and close to the beach, stores and supermarket. most of all the staff that works at the hotel and restaurant were very friendly, respectfull and profesional.
the only thing i didn’t like was the sargasso at the beach
Playa, desayuno
El estar apartando camastro
El hotel y el club de playa son bonitos, pero el personal al notar que eres mexicano te ignoran
El trato del primer chico en recepcion (grosero) , llegamos en la noche.
The location was right on the beach with a restaurant. It had A/C.
The beds weren't great, the headboard was broken (hidden by pillows), and the bathroom consistently had a slight odor (maybe it was the smell of seaweed from the beach?).
Todo el lugar
No se
It was clean and on the beach.
No water or coffee maker in room.
No clothes hangers.
Closet doors were hard to open.
Furniture very tired.
Nous sommes arrivés dans une chambre froide, sentant l'humidité
Des toilettes pas propres et un accueil très minimaliste (clés limitent balancées sur le comptoir et débrouillez vous à trouver votre chambre)
Ne correspond pas vraiment aux photos prises
On sommes partis passer la nuit ailleurs
Pas du tout à la hauteur du standing attendu
Direct beach access, Stephanie & the beach club exceeded our expectations.
The hotel was more of a motel feel, the photos are quite misleading. One is reminded that you get what you pay for.
Position is good + beach facilities
They assigned us the wrong room at ground floor even if I’ve paid more to get the sea view room. The ground floor was full of ants in the shower and the room was not cleaned properly. We’ve got the room changed after I complained but it also had ants. The rooms and the building are very old. I do not think it’s worth the money I’ve paid.
La ubicacion
el trato del personal
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