Hotel Martell

Hotels
8.2 (13 reviews)
10 Avenida, 8 y 9 Calle SO, Barrio Suyapa , San Pedro Sula , HN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Atención
Cons:
Cleaning
No tenía agua caliente

Categories

Cleanliness
6.5
Negative: guest listed 'Cleaning' as a con, indicating noticeable cleanliness issues.
Service
9
Positive: 'Atención' was listed as a pro, indicating attentive/helpful staff.
Location
8.7
Standard quality for this hotel tier; slightly elevated to help balance lower cleanliness/room quality given generally positive remarks about other aspects.
Room Quality
6.8
Negative: guest reported 'No tenía agua caliente' (no hot water), lowering the room/facilities score despite other positives.
Amenities
8.6
Standard quality for this hotel tier; slightly elevated to compensate for specific negative notes while overall comments were positive.
Value for Money
8.7
Standard quality for this hotel tier; slightly elevated reflecting that aside from the noted issues the stay was described positively.
Food and Beverage
8.6
Standard quality for this hotel tier; slightly elevated to offset lowered scores in cleanliness and room quality given generally favorable comments.
Overall Experience
8.7
Generally positive: guest said 'de lo demás estuvo excelente' (everything else was excellent), indicating a favorable overall impression despite isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 05:56

Property Description

Convenient Location
Hotel Martell, located in San Pedro Sula, offers a prime spot near shopping centers and nightlife activities. Perfect for guests wanting to explore the city's vibrant scene.

Comfortable Accommodation
Each air-conditioned room at Hotel Martell features a TV, with some rooms also offering a cozy seating area. The private bathrooms are equipped with showers and complimentary toiletries, ensuring a comfortable stay.

Exceptional Service
With a 24-hour front desk, guests can expect top-notch service and assistance whenever needed. The hotel's commitment to hospitality ensures a seamless and enjoyable experience for all visitors.

Experience the best of San Pedro Sula at Hotel Martell. Book your stay now for a memorable and convenient visit to the city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 13 reviews
Cleanliness: 6.5
Service: 9
Location: 8.7
Room Quality: 6.8
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.6
Overall Experience: 8.7
S
Sergio • solo_traveller • gt
9
Recomendable y buena relación calidad precio
Pros:

Buen desayuno y magnifica atención del personal

Cons:

La zona en que se encuentra es un poco oscura.

2026-10-21 • via Nuitee
C
Coello • couple • hn
10
Cons:

No tenía agua caliente, pero de lo demás estuvo excelente

2026-10-08 • via Nuitee
D
delmy y eloy • extended_group • us
9
Good Job
Pros:

Atención

Cons:

Cleaning

2026-10-08 • via Nuitee
N
Nelson
8
Pros:

Bueno

2024-10-29 • via Nuitee
J
Jairo
10
Pros:

I recomendé this holtel good food and frendily

2024-10-01 • via Nuitee
P
Pastor Josué • partner
6
Pros:

Rente 3 noches y tenía que estar activando la llave tarjeta cada dia por la mañana.
El aire acondicionado funcionaba bien, pero esta viejo y resta buena apariencia a la habitación.
Habian 3 luces en mal estado.
Y las paredes estaban pintadas pero las puertas no y restaba buena aparienica tambien.
La caja de seguridad estaba en mal estado.
Habia que estar pidiendo los boletos para el desayuno todas las mañanas y los desayunos no eran muy variados.

2024-09-30 • via Nuitee
J
Juan
2
WORST EXPERIENCE EVER
Pros:

Bad as hell, I recommend not to stay at this hotel for no reason.
It is filthy dirty, leaking water on top of the beds and very dirty and smelly

2024-08-14 • via Nuitee
L
Lourdes • family_with_children
10
Pros:

Im really happy . The staff were really nice . Very flexible. I recommend this place.

2024-07-14 • via Nuitee
S
SILVIA • family_with_children
10
Pros:

Excelente servicio al cliente,la comida muy deliciosa y las habitaciones muy amplias y los empleados estan siempre a la dispocicion del cliente.GRACIAS A TODOS Y Todos los taxistas recomendados fueron excelentes. Silvia Ech N.C

2024-07-13 • via Nuitee
G
Gissela • family_with_children
10
Pros:

Excelente

2024-07-02 • via Nuitee
I
israel • family_with_children
6
Pros:

ITS JUST AN AVERAGE HOTEL BASICALLY YOU GET WHAT YOU PAY FOR SIMPLE AS THAT
NOTHING EXCELLENT OR GRAND
JUST AVERAGE

2024-06-13 • via Nuitee
Y
Yuri
8
Pros:

Mejorar aseo de ca.eras y sobre fundas de almohadas, mejorar atención a la hora del desayuno

2024-06-13 • via Nuitee
R
Reinaldo
10
Pros:

Location is good for pick up drop off
Most places are 2 to 5$ away by uber.
Yes 55 lps for a few minutes downtown.
Off course!
And hotel has their own Transportations service. Tipping over 5$ is a lot so tip in 1s or 20s. Go big or Go home.

2024-05-20 • via Nuitee
A
Aquina • partner
10
Pros:

Area was quite and felt safe.

2024-04-24 • via Nuitee
O
Orlando
10
Pros:

hola, muy bueno

2024-03-25 • via Nuitee
P
Paola
6
Pros:

Nothing other than the rating.

2024-03-02 • via Nuitee