Miller & Carter Brighton by Innkeeper's Collection

Hotels
7.7 (2357 reviews)
Miller & Carter, London Road , Brighton & Hove , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Heating issues
Poor breakfast quality

Categories

Cleanliness
7.08
Some cleanliness complaints were mentioned, indicating the need for better maintenance.
Service
8.57
Staff were described as polite and helpful.
Location
8.57
The location is highly regarded, particularly for convenience.
Room Quality
7.08
Issues with room temperature and dated décor were noted, reflecting on overall room quality.
Amenities
8.07
Basic amenities available, but heating issues were reported.
Value for Money
7.58
Some mixed reviews regarding overall value, especially concerning breakfast.
Food and Beverage
6.58
Multiple complaints regarding breakfast quality and service.
Overall Experience
8.07
Overall experience was generally positive despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:30

Property Description

Luxurious Accommodation with Modern Amenities

Experience a stay at Miller & Carter Brighton by Innkeeper's Collection, just 4.5 miles from the seafront. Indulge in the convenience of flat-screen TVs, tea/coffee facilities, and stylish bathrooms in every room.

Delicious Dining at Miller & Carter Steakhouse

Savor delectable grills at the on-site Miller & Carter Steakhouse. Enjoy a culinary experience without stepping foot outside your lodge.

Convenient Location for Exploring Brighton

Located near Patcham's attractions and a short drive to the Victorian West Pier, our lodge serves as the perfect base for your Brighton adventures.

Book now for a luxurious stay with great dining and convenient exploration opportunities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 2357 reviews
Cleanliness: 7.08
Service: 8.57
Location: 8.57
Room Quality: 7.08
Amenities: 8.07
Value for Money: 7.58
Food and Beverage: 6.58
Overall Experience: 8.07
S
samantha • family_with_children • gb
9
Pros:

Clean and convenient

Cons:

Nothing

2026-09-19 • via Nuitee
C
Clare • couple • gb
8
2026-09-19 • via Nuitee
B
Bruce • solo_traveller • gb
9
2026-09-19 • via Nuitee
D
David • couple • gb
9
Perfect for a one night stay.
Pros:

The staff were friendly and the breakfast was good.

Cons:

A minor pint but both my wife and I found the pillows to be uncomfortable- I know this can often be personal choice.

2026-09-18 • via Nuitee
B
Bradley • couple • gb
2
2026-09-16 • via Nuitee
S
Sim43 • solo_traveller • gb
8
Our stay
Pros:

Location is great with the bus stop just outside the hotel for easy access to Brighton

Cons:

Bathroom a bit tired

2026-09-16 • via Nuitee
J
Jane • solo_traveller • gb
8
2026-09-16 • via Nuitee
L
Louise • couple • gb
8
Great few days
Pros:

Room and the price and free parking

Cons:

Location out of town

2026-09-15 • via Nuitee
M
Melvyn • family_with_children • gb
10
2026-09-15 • via Nuitee
K
kim • family_with_children • gb
4
Disappointed £150 for no sleep
Pros:

The restaurant food was very good and waiting staff very efficient and polite, the bed in the room was very comfortable and the room large and well equipped.

Cons:

We were in room 103 and could hear all the noise from the kitchen as situated right outside the kitchen door, so could here banging music and the air conditioning, asked the manager when it would end and was informed 11pm the kitchen closed at 11.30 the sound did not it was a very loud buzzing from commercial fridges on the other side of the wall, we asked to change rooms but non available and looked at trying to get another hotel but not practical at that time off night, finally fell asleep around 2am to be awoken an 6.30 by the kitchen staff. arrghhh

2026-09-15 • via Nuitee
P
Peter • solo_traveller • gb
8
2026-09-15 • via Nuitee
A
Alan Jerram • solo_traveller • gb
10
2026-09-14 • via Nuitee
D
donna • couple • gb
8
Pros:

Breakfast was lovely

Cons:

Noise from outside. Excessive road noise despite having the extra glass on the inside of the windows. There was also a woman screaming outside by the roadside and banging on the outside doors hence we both had very disturbed sleeps. No sign of any security or staff made me feel very anxious all night.
There is nowhere to get extra milk etc as no one about at just after 11pm when we arrived back after our theatre trip so could not have a bed time drink or one when we woke up. If we had know we would of asked for extra when we arrived to check in.

2026-09-14 • via Nuitee
L
Lee • solo_traveller • gb
9
2026-09-14 • via Nuitee
J
Julie • couple • gb
5
Take your own decaff tea.
Pros:

Breakfast was fantastic. Room was quirky, much more interesting than a boring hotel room.

Cons:

No decaffeinated tea. No apology, both members of staff to whom I spoke simply said it was not provided.
Expensive.
Satnav took us through back street and told us to enter via blocked-off entrance. We then had to turn right on a dangerous junction.
I reported a nonworking hand dryer within a toilet cubicle. When it was still not working the following morning I reported it again and was told that somebody would have to come to fix it. But the hotel staff had not thought to put a notice on the cubicle door.

2026-09-13 • via Nuitee
N
Neville • couple • gb
1
Very Disappointed kitchen staff needed training
Pros:

Staff were ok

Cons:

Breakfast was terrible ,
1 st room had to bigger step into bathroom , windows didn’t open or close properly , beds were uncomfortable, Didn’t replace tea and coffee that we used
, Ended stay early as was so bad.
Was so disappointed

2026-09-13 • via Nuitee
J
James • couple • gb
8
2026-09-13 • via Nuitee
A
Andrew • extended_group • gb
6
Ok
Pros:

Location. Helpful Staff.

Cons:

Bathroom smelt of bad drains

2026-09-13 • via Nuitee
M
Maureen • extended_group • gb
10
Comfortable, nice rooms
Pros:

Comfortable room, good location.

Cons:

Nothing

2026-09-12 • via Nuitee
P
Philip • couple • gb
6
2026-09-11 • via Nuitee