Hotel Maria Helena

Hotels
8.7 (650 reviews)
ul. Kolejowa 1 , Szczawno-Zdrój , pl

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great breakfast options
Friendly and helpful staff
Cons:
Limited parking availability
Some rooms with unpleasant odors

Categories

Cleanliness
8.16
Generally clean, but some negative remarks regarding odors in certain rooms.
Service
9.13
Friendly staff and good service noted in multiple reviews.
Location
9.17
Excellent location close to attractions and transport.
Room Quality
8.62
Rooms described as comfortable and appealing, although some inconsistency noted.
Amenities
8.15
Amenities mentioned, but limited parking and some services could be improved.
Value for Money
8.61
Offers good value for the experience based on positive breakfast comments.
Food and Beverage
9.16
Quality and variety of breakfast highlighted as a strong point.
Overall Experience
8.63
Overall positive experience reported by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:59

Property Description

Indulge in Style and Comfort

Elegant Rooms: Each room at Hotel Maria Helena is a unique masterpiece of design, featuring a flat-screen TV, telephone, and a private bathroom with modern amenities.

Culinary Delights: Start your day with a delicious breakfast at our air-conditioned restaurant, offering a delightful blend of Polish and European cuisine.

Relaxation and Convenience: Unwind with a soothing massage or take advantage of our laundry and ironing services for a hassle-free stay.

Book your stay at Hotel Maria Helena now to experience luxury and convenience in the heart of Szczawno Zdrój.

Important information:

The property has 15 parking spaces. Reservation is not possible.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for 70 zł per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for 70 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 650 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
M
Monika family_with_children pl
9
2026-07-04 via Nuitee
T
Tomáš couple cz
9
2026-07-02 via Nuitee
J
Jolanta couple pl
8
2026-06-28 via Nuitee
P
Paweł extended_group pl
10
Super. Obsługa i wszystko inne rewelacja
Pros:

Klimat. Lokalizacja.

2026-06-28 via Nuitee
J
Jolanta couple pl
6
Ogólnie jeśteśmy zadowoleni
Pros:

śniadania bardzo dobre

Cons:

materace miękkie rozjeżdżające ,brak lodówki w pokoju

2026-06-22 via Nuitee
D
dagmara family_with_children gb
9
Lovely stay- conveniently located hotel with parking & clean, comfortable rooms and delicious food
Pros:

Hotel is in a great location, by the main road, close to the centre/park/restaurants. The bus stops as a few steps away(you can catch one for Zamek Ksiaz for example). A big bonus for us was the free private parking.
The room was freshly re-decorated, modern& comfortable, bathroom with lovely shower; all new and clean. We enjoyed the balcony (room on the 3rd floor), it was nice to sit out in the evening and watch the world go by.(but remember, the hotel is by the main road , so this might not be to everyone’s liking). Breakfast was very good and plentiful- good continental selection of hot and cold items, cereals & small selection of pastries/fruit. Appreciated the colourful & tasty salads also. We ate at the hotel restaurant and the food was superb.One night we enjoyed a dinner with family members who live locally , and we all really enjoyed our chosen dishes. We tasted both, soups and main courses- all delicious, however worth mentioning , the portions are big , so there was no room for desert!
Easy to check in and out.

Cons:

Overall our experience was excellent, and the very few suggestions I’d have a very very minor.
Upon arrival, I feel that the detail of the hotel / breakfast etc could have been explained slightly better. The first morning, when arrived for breakfast, there was no one to great us/show us to the table - so we just got on with it. Not an issue, we appreciate the staff were busy behind the scenes but there was a momentary confusion on what to do.
The room- I was confused by the fact that tea/coffee making facilities (kettle) was provided, however tea/coffee was not. Complimentary sachet of coffee/tea per day etc would have made more sense.
The beds moved - don’t think the breaks were on :).
The balcony can be accessed from the corridor and so anyone can enter and have a smoke..
Not great for non-smokers and/or when you are having a conversation with the balcony door open and some random person appears ..
The lift is rather slow but useful for persons with reduced mobility

2026-06-22 via Nuitee
E
Edward couple pl
9
2026-06-20 via Nuitee
E
Ewelina extended_group pl
9
2026-06-14 via Nuitee
K
Karolina solo_traveller pl
10
2026-06-11 via Nuitee
D
Danielle solo_traveller pl
9
2026-06-09 via Nuitee
M
Mackowiak solo_traveller pl
9
2026-06-09 via Nuitee
P
Paweł family_with_children pl
10
Hotel godny polecenia
Pros:

Klimatyczne patio, bardzo czysto,pyszne śniadanie bogaty wybór .

Cons:

Brak klimatyzatora w pokoju

2026-06-08 via Nuitee
V
Violetta solo_traveller pl
9
2026-06-04 via Nuitee
P
Placek couple pl
8
Ogólnie obiekt spełnił nasze oczekiwania biorąc pod uwagę pobyt na jedną noc . Personel bardzo miły . Śniadanie ok , cho
Pros:

Lokalizacja

Cons:

W pokoju jest czajnik i kubki ale po co skoro nie ma herbaty, kawy

2026-06-03 via Nuitee
L
Lilla solo_traveller pl
10
Pros:

Wyśmienite śnidanie. Pokój przestronny i wygodny. Lokalizacja w ścisłym centrum, wszędzie blisko. Ważne: parking w cenie pokoju.
Na pewno tu wrócę :)

2026-06-01 via Nuitee
D
Dorota extended_group pl
10
2026-06-01 via Nuitee
J
Jadwiga solo_traveller pl
9
Pros:

Lokalizacja, mila obsługa , wygodne łóżko ,czysto.

Cons:

Brak klimatyzacji, w pokoju gorąco po otwarciu okna hałas.

2026-05-30 via Nuitee
I
Iksiński solo_traveller pl
10
Pros:

Wszystko miód malina panie Zenku!

Cons:

Prysznic mnie przerósł. Za dużo wihajstrów, pokręteł, gałek, wyświetlaczy.... niby moderny, ale trzy dni się nie kąpałem

2026-05-30 via Nuitee
I
Ilona family_with_children pl
9
Było cudownie
Pros:

Śniadanie bardzo różnorodne, wszystko pyszne

2026-05-29 via Nuitee
K
KRZYSZTOF couple pl
10
fajny pokój, miła obsługa, dobre jedzenie
2026-05-25 via Nuitee