Hotel Plaza Real boutique

Hotels
7.8 (396 reviews)
1342 Calle 12 2 , Pereira , co

Facilities

Parking
Non-smoking rooms
Room service
Family rooms
Tour desk
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Cons:
Noise
Parking issues
Ventilation problems

Categories

Cleanliness
7.13
Mixed sentiment, with mentions of needing more cleaning in the bathrooms.
Service
8.6
Overall positive experiences with staff, highlighted friendliness and helpfulness.
Location
8.64
Consistently praised for its great location near attractions.
Room Quality
7.09
Issues with noise and ventilation were frequently mentioned.
Amenities
7.62
Some amenities like breakfast were considered lacking or repetitive.
Value for Money
7.58
Concerns regarding parking fees diminish perception of value.
Food and Beverage
7.63
Breakfast quality is good but requires improvement.
Overall Experience
8.1
General sentiment is positive, despite specific issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:59

Property Description

Convenient Location: Hotel Plaza Real is ideally located in Santa Rosa de Cabal, close to major attractions like Ukumari Zoo and Pereira's Bolivar Square.

Comfortable Accommodation: Guests can enjoy well-equipped rooms with flat-screen TVs and private bathrooms, ensuring a cozy stay.

Excellent Amenities: The hotel offers a restaurant, shared lounge, room service, free WiFi, a 24-hour front desk, and a tour desk for guest convenience.

Experience a perfect blend of comfort and convenience at Hotel Plaza Real. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 396 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.1
J
Jeison Steven couple co
10
Pros:

Cómodo

Cons:

Nada

2026-06-06 via Nuitee
J
Jhonier couple co
8
2026-06-06 via Nuitee
S
Sarah couple gb
9
Beautifully clean and newly decorated
Pros:

Beautifully and newly decorated. Close to the square. Nice central area to eat and socialise. Very clean and friendly staff thank you.

Cons:

Our room seemed to have very little sound insulation nor ventilation. When next door had a late shower it sounded like it was in our room! Plus the next door rooms both had sliding doors which we could hear too easily.

2026-06-04 via Nuitee
J
julio Cesar solo_traveller co
10
Pros:

Volvería
Excelente atención de la niña de recepción...

2026-06-04 via Nuitee
B
Barreneche Cervantes solo_traveller co
10
Pros:

El hotel es bonito, limpio y el personal es muy atento,además queda cerca a todo, droguerías, restaurantes, el parque principal,etc.

2026-06-02 via Nuitee
B
baez couple co
10
2026-06-01 via Nuitee
J
Jose Rodrigo solo_traveller co
10
2026-06-01 via Nuitee
C
Calle Vargas solo_traveller co
9
Pros:

La ubicación excelente, ambiente tranquilo y buena atención del personal

Cons:

En el baño faltaba una puerta de la ducha

2026-06-01 via Nuitee
O
Obando Blandon couple co
10
2026-05-27 via Nuitee
J
Juan Jose couple co
7
Pros:

Tienen un lobby muy lindo y la atención del personal es excelente, fueron muy amables en extender un poquito el horario de check out y el desayuno estaba rico

Cons:

Al parecer no nos dieron la habitación que aparecia en las imágenes, por el contrario nos toco una un poco estrecha y calurosa, aparte el baño no tenía jabon y el piso del baño se veía un poco deteriorado

2026-05-26 via Nuitee
M
moreno velasquez solo_traveller co
10
Pros:

ubicacion.

2026-05-26 via Nuitee
C
Cano family_with_children co
10
2026-05-25 via Nuitee
P
Paula extended_group pa
8
2026-05-24 via Nuitee
L
Lorena couple co
8
Un muy buen lugar para pasar la noche
Pros:

El hotel esta muy bien ubicado, a unos pocos pasos del parque central. Es una muy buena ubicacion para tomar el bus hacia las termales. El desayuno es bueno, es completo y bien preparado. La habitacion es amplia y las camas son bastante cómodas y todo estaba muy limpio. Al rededor hay variedad de lugares para salir a comer y el sector es muy tranquilo. El personal es muy amable y nos guardaron el equipaje mientras ibamos a las termales.

2026-05-21 via Nuitee
T
Toro solo_traveller co
8
2026-05-20 via Nuitee
M
Mahecha solo_traveller co
10
2026-05-19 via Nuitee
D
David couple co
10
2026-05-18 via Nuitee
I
Isabel extended_group co
8
Limpio, cómodo y central para corta estancia
Pros:

Muy central, limpio

Cons:

Muy corto el horario del desayuno de 7am a 8:30am

2026-05-18 via Nuitee
N
Natalia extended_group co
10
2026-05-17 via Nuitee
S
SORAIDA extended_group co
10
2026-05-16 via Nuitee