Archipel Volcans

Hotels
8.7 (950 reviews)
Route de Clermont Laschamps , Saint-Genès-Champanelle , fr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Exceptional views
Friendly staff
Great location
Cons:
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
8.16
Some guests noted cleanliness issues, particularly mentioning shower joints.
Service
9.13
Many reviews highlight the attentive and friendly nature of the staff.
Location
9.17
The location received praise for its exceptional views and proximity to hiking areas.
Room Quality
8.62
Rooms are generally spacious and comfortable, though some noise issues were noted.
Amenities
8.15
Amenities are sufficient, but some guests requested more variety in breakfast options.
Value for Money
8.61
Guests feel they receive good value considering the location and amenities.
Food and Beverage
9.16
The food quality was consistently praised, especially breakfast.
Overall Experience
8.63
Most guests expressed a very positive overall experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:52

Property Description

Spectacular Views and Eco-Friendly Charm

Breathtaking Scenery: Enjoy stunning views of Puy de Dôme from your room and relax in the tranquil garden terrace.

Family-Friendly Entertainment: Entertain yourself in the shared playroom with various games and activities for all ages.

Delicious Dining Experience: Indulge in traditional dishes at the restaurant with a cozy terrace and warm heating stove.

Book now to experience the beauty and comfort of Gite Archipel, nestled in the heart of Volcans d’Auvergne Natural Park.

Important information:

Guests arriving outside of reception hours are kindly requested to contact the hotel in advance to inform them of their arrival time. Contact details can the found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.7
Based on 950 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
E
Edward couple gb
5
Disappointing
Pros:

Charlotte was lovely, professional and experienced. The lady on check-out was great.

Cons:

The young staff in the evening were incompetent, only saved by the arrival of Charlotte. We sat for 30 minutes before in the end asking if we could order our food, yet they were walking past us all the time! Starters and mains then came at the same time. Not a great experience.

2026-08-05 via Nuitee
C
charlotte family_with_children fr
7
Hôtel très agréable mais manque de climatisation
Pros:

Le personnel, la vue, le confort

Cons:

Manque de climatisation

2026-08-05 via Nuitee
L
Lise couple fr
9
Pros:

La vue, le volume de la chambre, la salle de bain trés propre, l'espace repas lumineux et convivial

2026-07-25 via Nuitee
C
christine family_with_children fr
6
séjour gâché parl'attente au restaurant avec un enfant 1h30 d'attente
Pros:

chambres emplacement vue

Cons:

restaurant

2026-07-24 via Nuitee
C
Charlene family_with_children fr
10
Pros:

Accueil comme j’ai rarement vu ! Personnel avec le sourire non stop ! Au calme et superbe panorama ! Et une havre de paix

2026-07-24 via Nuitee
M
Michel couple fr
10
À recommander sans réserve. Nous reviendrons
Pros:

Un site exceptionnel
Un accueil aux petits oignons et un petit déjeuner fantastique avec produits locaux délicieux
Accueil Vélo parfait

2026-07-23 via Nuitee
O
Olivia family_with_children fr
10
2026-07-23 via Nuitee
G
Giulia family_with_children no
10
Pros:

The hotel is in a great location. We loved that the bar was always open during the day, so we could grab a cold drink or gelato when we came back in the afternoon. The cheese station during breakfast was fantastic!

2026-07-23 via Nuitee
D
Dirk solo_traveller ch
9
2026-07-20 via Nuitee
G
Guillaume solo_traveller ch
9
2026-07-16 via Nuitee
C
Coralie family_with_children fr
9
Pros:

la propreté, la gentillesse de l'accueil
le restaurant où on mange très bien
nous revenons régulièrement dans cet hôtel avec plaisir.

2026-07-15 via Nuitee
V
Viviane solo_traveller ch
6
Pros:

Bequeme Betten.
Guter Ausgangspunkt um zu wandern.
Abendessen war gut.

Cons:

Preis-Leistungsverhältnis nicht so toll.
Ringhörig.
Zimmer sehr heiss im Hochsommer (keine AC).

2026-07-12 via Nuitee
T
Thomas de Lyon family_with_children fr
9
Bonne Nuit d'étape avant Puy de Dome
Pros:

Très grand et bien organisé, vue magnifique sur le puy de dôme,
grands jardins, le gite peut etre utilisé plusieurs jours pour rayonner
Restauration très efficace avec niveau de service super. Repas moyen (mais nous étions fatigués)
A noter : prise de recharge voiture elec dans parking

Contexte : Fin juin 26, montée au Puy de Dome

Cons:

Restauration très efficace avec niveau de service super. Repas moyen (mais nous étions fatigués)

2026-07-11 via Nuitee
H
Haghebaert family_with_children be
7
2026-07-11 via Nuitee
I
Isabelle family_with_children ch
9
2026-07-04 via Nuitee
U
Uwe couple de
9
2026-07-03 via Nuitee
M
Marlène solo_traveller fr
9
Superbe vue
Pros:

L'emplacement est vraiment chouette avec une jolie vue sur le puy de dome.
Le terrain aménagé avec les transat est agréable.
Le dîner était vraiment très bon ! Avec des produits locaux, tout ce qu'on aime.

Cons:

Je ne sais pas si c'est le fait d'avoir la chambre proche des escaliers, mais cela était assez bruyant. Que ce soit le retour d'un groupe vers 23h30 (mais nous avons couvert le bruit par le son de la tele), ou les lèves tot du matin.

2026-07-02 via Nuitee
J
Johnny solo_traveller ch
8
Pros:

Le personnel est très à l écoute et serviable

2026-06-30 via Nuitee
N
Nirit solo_traveller il
9
2026-06-28 via Nuitee
H
Hans extended_group fr
8
2026-06-27 via Nuitee