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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Restaurant
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Terrace
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Diving
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Windsurfing
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Games room
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Currency exchange
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Solarium
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Vending machine - drinks
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Public transport tickets
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Vending machine - snacks
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Tropical Paradise in Puerto de la Cruz
Luxurious Rooms and Amenities
Indulge in comfort at Hotel Tropical with rooms equipped with a TV, private bathroom, and optional safes. The studio rooms go a step further with a convenient kitchenette for your use.
Relaxation and Entertainment
Unwind in the TV lounge or soak up the sun in the outdoor swimming pool area. With a 24-hour reception, your needs are always met. Enjoy delicious meals at the on-site restaurant offering a variety of dining options.
Central Location for Convenience
Located in the heart of Puerto de la Cruz, Hotel Tropical provides easy access to supermarkets, shops, and banks. Explore the beauty of Tenerife's north coast with us as your comfortable and convenient home base.
Book now for an unforgettable stay at Hotel Tropical!
The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in some hotel rooms and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for € 10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
No nada bien
No nos llegamos a alojar. La hora de entrada al hotel eran las 15:00 y a las 15:40 aún no tenían ni nuestra habitación ni muchísimas otras. Además, en lo que esperábamos en recepción vimos 2 cucarachas.
No me gustó que había cucarachas , no disponía de aire
Una mierda de cojones
Desde que tienes q pasar un laberinto hasta llegar a la habitación hasta q está todo lleno de humedades
Lo mejor que tiene el hotel es la ubicación, que está en plena Plaza el Charco.
El hotel necesita una reforma a gritos, la habitación es del siglo XIX y la pequeña cocina que tiene da algo de asco utilizarla. Nosotros no la utilizamos. La recepción, ascensor, pasillos son de película de terror.
Pessima
Male organizzata e personale i competente
No me gustó nada. La habitación estaba descuidada, los muebles viejos, la cisterna no funcionaba, las toallas sucias y lo peor de todo es que la habitación no tenía ni aire acondicionado ni un triste ventilador. La habitación estaba muy caliente y pedí un ventilador pero a pesar de que el Recepcionista tenía no uno, sino dos ventiladores dándole aire, no me cedió ni uno
Lo peor de todo fué que no pudiera dormir en dos noches especialmente calurosas y que el hotel no tuviera ni un triste ventilador. No lo recomiendo en absoluto porque abrir la ventana para que entre aire a la habitación en una zona tan ruidosa no es una solución
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