Hotel Tropical

Hotels
7 (3758 reviews)
Puerto Viejo, 1 , Puerto de la Cruz , ES
+34 922 38 31 13

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good price
Cons:
Cleanliness issues
Noise
Room quality

Categories

Cleanliness
5.75
Issues raised about cleanliness with mentions of dirty walls and bugs.
Service
6.75
Standard service but noted issues with staff responsiveness.
Location
8.75
Multiple reviews praised the central and convenient location.
Room Quality
6.25
Rooms were described as old and in need of renovation.
Amenities
7.25
Some positive mentions about kitchen and balcony; however, some appliances were not functional.
Value for Money
7.25
Great price touted in several reviews suggesting good value.
Food and Beverage
7.25
Breakfast was noted as good but repetitive.
Overall Experience
6.75
Overall mixed experience with positives in location but negatives in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:33

Property Description

Tropical Paradise in Puerto de la Cruz

Luxurious Rooms and Amenities
Indulge in comfort at Hotel Tropical with rooms equipped with a TV, private bathroom, and optional safes. The studio rooms go a step further with a convenient kitchenette for your use.

Relaxation and Entertainment
Unwind in the TV lounge or soak up the sun in the outdoor swimming pool area. With a 24-hour reception, your needs are always met. Enjoy delicious meals at the on-site restaurant offering a variety of dining options.

Central Location for Convenience
Located in the heart of Puerto de la Cruz, Hotel Tropical provides easy access to supermarkets, shops, and banks. Explore the beauty of Tenerife's north coast with us as your comfortable and convenient home base.

Book now for an unforgettable stay at Hotel Tropical!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 3758 reviews
Cleanliness: 5.75
Service: 6.75
Location: 8.75
Room Quality: 6.25
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 6.75
I
Irene • couple • es
10
Lo mejor,volveré☺️
Pros:

La ubicación,el personal muy amable y la tranquilidad que sentí

Cons:

En realidad por el precio calidad servicio todo bien

2026-09-19 • via Nuitee
P
Patricia • solo_traveller • es
10
2026-09-19 • via Nuitee
E
Elika Dennisse • solo_traveller • es
8
2026-09-19 • via Nuitee
M
Maida • couple • es
1
MAL
Pros:

Su ubicación.

Cons:

Todo en general muy mal.

2026-09-19 • via Nuitee
C
Carmen • couple • es
7
Buen precio pero mejorable
Pros:

La ubicación y el precio

Cons:

No tiene Aire acondicionado y habiendo mucho ruido en la plaza, no podías dormir con la ventana cerrada
El baño olía muy mal porque no tenía ni sifones, ni tapones, ni ventilación o extractor

2026-09-18 • via Nuitee
T
Tenorio • solo_traveller • es
8
2026-09-18 • via Nuitee
I
Idaira • family_with_children • es
6
Explendido
Pros:

La camas súper cómodas

Cons:

La bañera me hubiera gustado que fuera más grande y la nevera

2026-09-18 • via Nuitee
I
Iurii • couple • ua
2
It wasn't cleaned, and there were cockroaches in the room
Pros:

Central location. City center. Close to beaches and the bus station.

Cons:

This was my third visit to this hotel, and I believe it will be my last. It used to be in much better condition. Currently, the room cleaning is unsatisfactory; upon check-in, I found used IQOS sticks under the bed. There were cockroaches in the refrigerator and in the drawers of the unit beneath the TV.

2026-09-17 • via Nuitee
I
Irene • couple • es
10
2026-09-17 • via Nuitee
N
Nagy • solo_traveller • hu
10
2026-09-17 • via Nuitee
N
Neacsu • solo_traveller • es
9
Pros:

El ambiente

Cons:

Corto

2026-09-17 • via Nuitee
E
ELISA • solo_traveller • es
10
2026-09-16 • via Nuitee
E
ELISA • solo_traveller • es
10
2026-09-16 • via Nuitee
D
dris • solo_traveller • fr
3
nul
Pros:

le mr de l acceuil super sympa

Cons:

me faire insulter à la piscine par une famille espagnole
j ai remonté l information à la dame de la reception elle m a envoyee boulé
puis la chambre il faut le dire c est une cellule de garde à vue sans clim vue sur un mur

2026-09-16 • via Nuitee
D
Dácil • couple • es
8
2026-09-15 • via Nuitee
S
Susanne • couple • es
9
Perfecto por una vacaciones dentro de la ciudad
Pros:

Este vez tuvimos una habitación con balcón, era mas grande que la última vez. Nos gusta esta en este hotel porque es cerca del " downtown" aparcamiento cerca del hotel sin coste, muchos restaurantes y negocios cerca, música por la noche del un restaurante a lado. Y el precio perfecto.

Cons:

Que limpian la plaza enfrente del hotel por la mañana a las 6 o 7.00 h.

2026-09-15 • via Nuitee
M
Michael • solo_traveller • es
7
2026-09-15 • via Nuitee
D
Dalila • solo_traveller • es
10
2026-09-14 • via Nuitee
A
Abad • couple • es
4
2026-09-14 • via Nuitee
K
Kateřina • solo_traveller • cz
3
Pros:

Lokalita a balkon s výhledem na celé náměstí. I přesto, že bylo místo rušnější a živější, tak mělo fajn atmosféru.

Cons:

Za nízkou cenu za ubytování nepotřebujeme mít skvělé vybavení či pocit luxusu, ale i přesto očekáváme ČISTO!!! Hotel by se měl zaměřit na úklid a deratizaci švábů. Šváby byly v koupelně, kuchyňce, našly jsme je na posteli.

2026-09-14 • via Nuitee