Otterburn Castle

Hotels
9.2 (509 reviews)
Main Street Otterburn , Newcastle upon Tyne , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Accommodating and friendly staff
Exceptional service and beautiful location
Lovely food and comfortable setting
Cons:
High price mentioned by one reviewer
Inconsistent wifi service
Early closure of dining options

Categories

Cleanliness
8.91
Standard quality for this hotel tier.
Service
9.88
Exceptional service noted in multiple reviews, staff are accommodating and friendly.
Location
9.42
Convenient location mentioned to enhance overall experience.
Room Quality
9.37
Beautiful rooms and lovely setting expressed in reviews.
Amenities
8.4
Standard amenities, some inconsistency noted in terms of facilities like wifi.
Value for Money
8.86
Price mentioned as high by one reviewer but balanced by overall positive sentiment.
Food and Beverage
9.41
Food described as excellent and amazing.
Overall Experience
9.38
Overall experience deemed exceptional with multiple positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 02:15

Property Description

Historic Castle Setting

Luxurious Rooms with Modern Amenities

Convenient Location and Nearby Attractions

Immerse yourself in the charm of Otterburn Castle, a historic property offering modern comforts. Indulge in our luxurious rooms equipped with all the amenities you need for a relaxing stay. Explore the nearby attractions such as St James' Park and Wallington, making your visit both convenient and exciting. Book now to experience a perfect blend of history and luxury at Otterburn Castle.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 509 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
S
Sarah • couple • gb
8
2026-09-14 • via Nuitee
D
daniel • couple • gb
6
2026-09-13 • via Nuitee
T
Tom • couple • gb
8
2026-09-10 • via Nuitee
D
desmond • solo_traveller • gb
10
Pros:

Lovely building Nice staff

2026-09-07 • via Nuitee
S
Stewart • solo_traveller • ch
8
Pros:

Pretty buildong and nicely decorated

Cons:

No issues

2026-09-07 • via Nuitee
C
Carol • couple • gb
7
Pleasant and fulfilled our needs.
Pros:

Breakfast and Service was excellent. Staff were very pleasant.

Cons:

The Castle is in need of refurbishment and will be stunning when these are carried out.

2026-09-07 • via Nuitee
M
martin • couple • gb
9
2026-09-06 • via Nuitee
S
Sheena • couple • gb
9
Hidden foodie gem
Pros:

The room was clean and comfortable and the staff friendly. However, what really made the trip was the exceptional food! The meal was creative, delicious and beautifully presented. It was inspirational. We met the chef and were so impressed by his passion for food and fresh local ingredients. The restaurant has only been open for a couple of months but I could see it becoming Mitchelin starred in the future. Foodie heaven!

Cons:

Garden and some of the decor looking a little tired and needing updating. Instant coffee for breakfast!

2026-09-05 • via Nuitee
J
Jon • family_with_children • gb
8
2026-09-04 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Amazing stay friendly staff great food would stay again

2026-08-30 • via Nuitee
M
Mark • couple • gb
7
Ok but not a place I would visit again until it’s fully staffed 24/7
Pros:

Very large comfortable rooms and beds

Cons:

Staff left at nine pm and locked front door.

2026-08-29 • via Nuitee
C
Cath • solo_traveller • gb
10
Perfect stay.
Pros:

Beautiful castle

Cons:

Nothing

2026-08-23 • via Nuitee
M
Marie-Antoinette • couple • gb
8
2026-08-21 • via Nuitee
H
Hutchison • couple • gb
8
Pretty good around but at the very top end of what is acceptable for the price.
Pros:

Breakfast was great and staff were lovely.

Cons:

The bed sadly has seen better days and there was a pretty limited selection at the bar.

2026-08-20 • via Nuitee
R
Robert • couple • us
8
Staff delightful and room and food excellent.
Pros:

The food was excellent. Room very spacious and felt like I was in castle. Bathroom was updated and clean, but layout awkward.

Cons:

Grounds were in need of overhaul and flowers.

2026-08-20 • via Nuitee
T
Tracey • extended_group • gb
5
It was satisfactory. Don’t book an event.
Pros:

Grounds were the best. I booked international guests who wanted a UK castle-stay.

Cons:

This property is under new management. I had paid in advance via Booking.com for my group and was with some embarrassment requested to pay again upon departure. There was no chef available several nights staying. Kitchen was out of order for one of our breakfasts. Often much chaos and swearing heard from the kitchen. Unfortunately super-nice staff (needed guidelines) but super-badly managed. This property is not clear what it is- an educational centre, a retreat, a low budget wedding venue. It seems to wish to be many things!

2026-08-17 • via Nuitee
K
Klaus • family_with_children • de
6
Von einem 4-Sterne-Hotel darf man mehr erwarten.
Pros:

Die Atmosphäre der Unterkunft.

Cons:

Die Ausstattung der Zimmer ließ Erwartungen unerfüllt.

2026-08-17 • via Nuitee
C
Cantrill • family_with_children • gb
10
Really enjoyed our stay ,gutted we didn't have dinner .
Pros:

Breakfast was good, quality ingredients...
Really enjoyed it..
Lots of choices..
Win our waitress was a breath of fresh air ,really attentive, nothing was too much trouble.
Beautiful smiling face , fantastic representation to your castle (hotel) 🏰.
Well done Win .

Cons:

No criticism.
Just as detailed before booking .

2026-08-15 • via Nuitee
M
mark • extended_group • gb
7
Getting there.
Pros:

Historic castle in countryside. Reasonably priced. Staff very welcoming.

Cons:

Needs investment. Gardens overgrown. Building tired. Lack of choice at breakfast compared to other hotels.

2026-08-13 • via Nuitee
J
Jason • couple • gb
6
Basic and would not rush back. Lot better places for money.
Cons:

Beds uncomfortable, mattress needs replacing to standard of hotel. Old and saggy and very uncomfortable. Food way overpriced for what you get.

2026-08-09 • via Nuitee