Otterburn Castle

Hotels
9.2 (487 reviews)
Main Street Otterburn , Newcastle upon Tyne , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Accommodating and friendly staff
Exceptional service and beautiful location
Lovely food and comfortable setting
Cons:
High price mentioned by one reviewer
Inconsistent wifi service
Early closure of dining options

Categories

Cleanliness
8.91
Standard quality for this hotel tier.
Service
9.88
Exceptional service noted in multiple reviews, staff are accommodating and friendly.
Location
9.42
Convenient location mentioned to enhance overall experience.
Room Quality
9.37
Beautiful rooms and lovely setting expressed in reviews.
Amenities
8.4
Standard amenities, some inconsistency noted in terms of facilities like wifi.
Value for Money
8.86
Price mentioned as high by one reviewer but balanced by overall positive sentiment.
Food and Beverage
9.41
Food described as excellent and amazing.
Overall Experience
9.38
Overall experience deemed exceptional with multiple positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 02:15

Property Description

Historic Castle Setting

Luxurious Rooms with Modern Amenities

Convenient Location and Nearby Attractions

Immerse yourself in the charm of Otterburn Castle, a historic property offering modern comforts. Indulge in our luxurious rooms equipped with all the amenities you need for a relaxing stay. Explore the nearby attractions such as St James' Park and Wallington, making your visit both convenient and exciting. Book now to experience a perfect blend of history and luxury at Otterburn Castle.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    People 12 years old and over stay for £40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 487 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
G
Graham • solo_traveller • gb
9
Otterv Otterburn Castle
Pros:

Interesting historical building and location.
Convenient location for various attractions in the north east and scottish borders
Good breakfast.
Pleasant and helpful staff provided good service. Bar and lounges available for evening drinks.
Quiet location with pleasant grounds
away from traffic.

Cons:

A lift for those less fit would be useful.
Evening meals expensive and somewhat more up market menue that we wanted so ate at a nearby pup.
Some fixtures and fittings in bedrooms needed refurbishment but I understsnd new owners have investment plans for the hotel.

2026-07-25 • via Nuitee
D
Dennis • couple • gb
6
Lovely stay, but don’t have dinner there! The food is expensive and you don’t get much! Staff is lovely!
Pros:

Great location. Shabby chic, leaning more towards the shabby. But I guess that’s the charm of the place

Cons:

The property is in quite poor condition and lots of weeds growing, no garden maintenance

2026-07-24 • via Nuitee
C
carolyn • extended_group • gb
9
2026-07-23 • via Nuitee
M
Marilyn • family_with_children • us
10
I'm glad we squeezed this stay into our 2 week trip through the UK.
Pros:

We loved the history and that we were staying in an actual castle!! The grounds surrounding the castle were beautiful, quiet and relaxing. Parking was plentiful and directly in front of the building. We relaxed in the study and played a board game after we walked into town for a wonderful dinner.
Breakfast was included which was nice and delicious.
Also - the towels (and washcloths - yay!) were absolutely the best: soft, thick, fluffy and clean!!

2026-07-23 • via Nuitee
N
Natalie • family_with_children • gb
10
Very enjoyable experience, I will be making a return trip.
Pros:

Breakfast was lovely. Location was ideal. Stunning hotel with fabulous history and character. All the staff were very pleasant.
Would make a cracking wedding venue.

2026-07-23 • via Nuitee
J
Jonathan • couple • gb
7
Not bad but expensive for what you get
Pros:

Nice grounds and building

Cons:

Rooms are dated / bed was hard / no food available only told a few days before that kitchen was closed

2026-07-22 • via Nuitee
A
Andrea • solo_traveller • de
9
2026-07-21 • via Nuitee
E
Emma • solo_traveller • gb
9
Pros:

Nice room in very interesting building

Cons:

This is a work in progress so grounds are a bit overgrown but the dogs loved it!

2026-07-20 • via Nuitee
N
Nicholas • solo_traveller • au
10
2026-07-20 • via Nuitee
C
Carl • solo_traveller • gb
8
2026-07-19 • via Nuitee
J
Jacqui • solo_traveller • gb
3
2026-07-19 • via Nuitee
A
andrew • extended_group • gb
8
2026-07-18 • via Nuitee
K
Kneubühler • solo_traveller • ch
10
Pros:

Lovely place. Very friendly people.

2026-07-18 • via Nuitee
L
Lindsay • couple • gb
4
Extremely disappointing and very over priced
Pros:

Considering the price paid the breakfast was poor

Cons:

Everything

2026-07-17 • via Nuitee
A
Alan • couple • gb
4
We would not return . It is a shame because it has great potential.
Pros:

Good location. Easy car park. Large bedroom with 4 poster bed.

Cons:

Bed room only serviced twice in 4 nights.
Evening meal was awful. Menu said “rack of lamb” which defined means a row of lamb ribs.
There was only one! And it was small and difficult to cut it was so hard. There was one carrot, potato and eight peas. The cost was £38!
Total cost for G&T, bottle red wine, 2 main courses and one sweet….£143!
Breakfasts very basic. No fruit or yoghurt. Full English breakfast with fried or poached eggs with yoke hard.

2026-07-13 • via Nuitee
C
Christoph • family_with_children • de
8
Historisches Gebäude mit nettem Personal
Pros:

Das Personal hat uns sehr umsorgt. Das Gebäude und die Ausstattung ist leider in die Jahre gekommen, soll aber nun erneuert werden. Wir waren nur eine Nacht dort, bevor wir die Fähre angefahren haben. Besonders das Abendessen im Restaurant und das englische Frühstück werden uns in sehr guter Erinnerung bleiben.

2026-07-12 • via Nuitee
I
Ian • solo_traveller • ch
10
Pros:

People running it and it is an incredible building

Cons:

Had just opened so food was limited.

2026-07-11 • via Nuitee
G
Glyn • couple • gb
9
Very Quirky and Original 😁
Pros:

Very original

Cons:

Nothing

2026-07-09 • via Nuitee
S
Sunbury99 • solo_traveller • gb
8
Pros:

Location, character and staff keen to assist

Cons:

Minor blip in connection with pre booking food at [not formally connected] restaurant across the road. Offending staff member left. Owner sorted something out for our group in the end. Some evidence of new ownership teething but no real traumas.

2026-07-08 • via Nuitee
J
Jeremy • couple • gb
4
Breakfast options required, not everyone wants a traditional full English
Pros:

The check in and welcome was very pleasant and the best part of our stay.

Cons:

There appeared to be an issue with the water pressure on the cold tap in the bathroom as it made a horrendous noise.

Larger pillows would have been preferred, but we slept reasonably well.

However the main disappointment was the breakfast. As seasoned travellers we know a good breakfast when we have one. For the price of the stay we were expecting a choice of juices, fruit salad, yoghurts, porridge and fruit, different options for the cooked breakfast like smoked salmon. Having also mentioned that there was a need for gluten free options, it was very disappointing that there was no gluten free bread available, when in an email it said that they catered for gluten free guests. The only option for breakfast was a traditional cooked breakfast. Neither of us eat bacon or sausage. So a tiny serving of beans, tomatoes and mushrooms and two fried eggs were received, and I'd also asked for poached eggs. Please have a word with Eshott Hall who will be able to advise on what a decent breakfast entails.

2026-07-06 • via Nuitee