L'Auberge Basque-Relais & Châteaux

Hotels
9 (159 reviews)
Vieille Route de Saint Jean de Luz , Saint-Pée-sur-Nivelle , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent food
Friendly staff
Beautiful location
Comfortable amenities
Cons:
Room size inadequate for price
Some noise disturbances
Breakfast not worth the price

Categories

Cleanliness
8.75
Some concerns about noise impacting the ambience.
Service
9.25
Overall positive feedback regarding staff attentiveness.
Location
9.75
Great location with beautiful views and peaceful surroundings.
Room Quality
8.25
Rooms were described as small and lacking sufficient updates.
Amenities
9.25
The pool, garden, and overall environment highly praised.
Value for Money
8.25
Concerns raised about pricing not reflecting the service level.
Food and Beverage
9.25
Food quality received very positive remarks and high satisfaction.
Overall Experience
9.25
Guests expressed high satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:22

Property Description

Contemporary Inn with Stunning Mountain Views

Comfortable and Unique Rooms: Experience a stay like no other in our modern and design-style rooms, each uniquely decorated to provide a peaceful and individualized experience. Choose from rooms with balconies or private terraces to enjoy the picturesque surroundings.

Stylish Dining Experience: Indulge in a culinary journey at our stylish restaurant, offering contemporary and delicious cuisine made from fresh local ingredients. Pair your meal with a selection of French and international wines for a complete dining experience.

Perfect Blend of Modernity and Tradition: Whether you are here for leisure or business, our hotel offers the ideal combination of modern comforts and traditional charm. Just 7 km from the beaches and golf courses of Saint Jean de Luz, make your reservation now for a memorable stay at L'Auberge Basque-Relais & Châteaux.

Important information:

Please note that the restaurant is closed on the following days:

From June until September - closed all day on Monday and Tuesday for lunch
From 01 October to 18 November - closed all day on Sunday and Monday
From 19 November to 25 March - closed all day from Sunday to Tuesday (included)
From 26 March to 31 May - closed all day on Sunday and MondayPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 159 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
F
Friedrich couple at
7
A big disappointment
Pros:

The property has a lot of charm.

Cons:

Dinner was very expensive and did not match the quality we expected from a restaurant with one Michelin star ( foto shows the first course) Breakfast was at best average. The room had a TV, but it didn’t work. The bathroom floor is dangerously slippery.

2026-05-26 via Nuitee
M
Mieke couple nl
8
Gezellige, sfeervolle en rustige auberge met een goede keuken
Pros:

Prachtige omgeving

Cons:

Nvt

2026-05-25 via Nuitee
K
katrin couple es
9
2026-05-24 via Nuitee
R
Romuald couple fr
3
Décevant
Pros:

Le lieu et la chambre

Cons:

Une réflexion inappropriée d’un employé et voilà comment gâcher tout un séjour et c’est mon deuxième séjour dans cet établissement

2026-05-18 via Nuitee
L
Laurence couple fr
9
2026-05-03 via Nuitee
L
Leonora solo_traveller pt
10
2026-04-22 via Nuitee
F
Frank couple de
10
2026-04-11 via Nuitee
A
Angela family_with_children de
10
2026-04-07 via Nuitee
family_with_children gb
9
2026-04-05 via Nuitee
M
Maria solo_traveller de
8
sehr schönes Haus, Charmante Betreuung durch Elenore und Ihre Kollegin, ein Ort zum zurückkehren (im
Pros:

außergewöhnlich schön mit exzellenten Produkten

2026-01-28 via Nuitee
S
sylvain couple fr
9
Très bien
Pros:

Le petit déjeuner excellent , la chambre décoration superbe ,la douche

Cons:

Bruit de découpe en cuisine pour la préparation du repas de midi pendant notre petit déjeuner
Bruit léger dans notre chambre ( musique et compresseur )

2025-11-22 via Nuitee
N
nathalie couple fr
10
Super. Cadre magique équipe chaleureuse cuisine exceptionnelle
2025-11-04 via Nuitee
J
Jacques extended_group ch
9
2025-10-18 via Nuitee
P
Paul couple be
5
2025-10-02 via Nuitee
L
Leonora solo_traveller pt
10
excellent and hope to return.
Pros:

Friendly welcoming staff, well furnished and comfortable room, very dog friendly, excellent food, both the dinner and breakfast

2025-09-20 via Nuitee
Z
Zola solo_traveller fr
10
2025-09-19 via Nuitee
M
Mathieu family_with_children fr
9
2025-09-18 via Nuitee
K
karine couple fr
10
Surtout ne changez rien
Pros:

Tout ! On s’y sent bien, nous avons très bien mangé et le petit dej était fantastique. La vue est magnifique,la décoration superbe, la piscine très agréable et le personnel aux petits soins mais sans chichis!

2025-09-16 via Nuitee
A
Alexandre couple fr
8
2025-09-16 via Nuitee
F
Francois-Xavier couple fr
8
Pros:

Tout

Cons:

Rien

2025-09-10 via Nuitee