Garden Hotel Matsumoto

Hotels
7.2 (125 reviews)
Muraimachikita 1-15-46 , Matsumoto , jp
+81 263-58-8800

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Free amenities
Cons:
Cleanliness issues
Old facilities
Expensive for quality

Categories

Cleanliness
5.3
Several mentions of cleanliness issues; overall reviews indicate it was not up to standard.
Service
8.8
Many positive remarks about the staff being friendly and helpful.
Location
7.8
Close to amenities but had some complaints about accessibility.
Room Quality
6.3
Some positive comments on room space; concerns about old condition.
Amenities
7.8
Positive remarks about available amenities, though some were lacking.
Value for Money
6.8
Mixed feelings; some found it too expensive for the quality.
Food and Beverage
7.3
Breakfast received positive feedback, but some conveniences were lacking.
Overall Experience
7.5
General sentiment reflects a moderate satisfaction, with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:31

Property Description

Mountain Views and Modern Comforts
Experience a stay like no other at Garden Hotel Matsumoto, where you can enjoy air-conditioned rooms with private bathrooms and free WiFi. Some units even offer breathtaking mountain views, ensuring a serene and picturesque backdrop to your getaway.

Convenient Amenities
Unwind in our well-equipped rooms featuring a desk, kettle, flat-screen TV, and a hairdryer for your convenience. Whether you're here for business or leisure, we have everything you need to make your stay comfortable and hassle-free.

Explore Nearby Attractions
Located just a short distance from Matsumoto Station and The Japan Ukiyo-e Museum, Garden Hotel Matsumoto provides easy access to must-see destinations like Matsumoto Castle and Suwa-Lake. With Kamisuwa Station and Matsumoto Airport nearby, your travels are sure to be convenient and stress-free.

Book your stay at Garden Hotel Matsumoto now for a memorable and relaxing experience.

Important information:

Guests are advised to contact the property before their stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.2
Based on 125 reviews
Cleanliness: 5.3
Service: 8.8
Location: 7.8
Room Quality: 6.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 7.5
H
Hikojiro • solo_traveller • jp
10
良かった
Pros:

朝食のカレーが美味しかった
接客が良かった

Cons:

タクシーが捕まらない

2026-07-24 • via Nuitee
M
MIYOJI • solo_traveller • jp
8
2026-07-20 • via Nuitee
いちか(Itika) • solo_traveller • jp
7
2026-07-20 • via Nuitee
U
ueda • solo_traveller • jp
5
2026-07-15 • via Nuitee
Y
YAMADA • solo_traveller • jp
8
2026-07-11 • via Nuitee
岩前 • solo_traveller • jp
7
2026-07-10 • via Nuitee
I
Ikegami • solo_traveller • jp
4
2026-07-07 • via Nuitee
K
katushige • solo_traveller • jp
8
2026-07-05 • via Nuitee
I
Igawa • solo_traveller • jp
8
Pros:

清潔だった

Cons:

冷蔵庫が使えなかった

2026-06-29 • via Nuitee
オクズミ • solo_traveller • jp
5
Pros:

空気清浄器もあり、部屋良かった。

Cons:

浴室内が少し臭った。半生乾き臭？

2026-06-26 • via Nuitee
M
MiICHIHIKO • couple • jp
7
コスパ最高でした。
Pros:

スタッフの対応が良かったです。

Cons:

部屋がちょっと匂いました。

2026-06-20 • via Nuitee
畠山 • solo_traveller • jp
6
2026-06-20 • via Nuitee
浅井 • solo_traveller • jp
5
2026-06-14 • via Nuitee
L
Levy • extended_group • il
9
Pros:

אחלה מקום

2026-06-11 • via Nuitee
小舘 • couple • jp
7
静かでよかったです。
Pros:

駐車場付きでコスパがよかった。

Cons:

特になし。

2026-06-11 • via Nuitee
S
SEIJI • solo_traveller • jp
5
2026-06-04 • via Nuitee
ひとみ • solo_traveller • jp
3
Pros:

良かったところ、思いつかない

Cons:

禁煙室　お願いしたはずが、今時喫煙室　壁紙が破れたり、穴あいてたり、朝食の内容説明無く　まさか二日間　カレーライスと、パンだけのメニューとは、ビックリ
此方が　知ってるのが当たり前って感じ　急遽予約入れたのがいけないのかも

2026-05-17 • via Nuitee
M
Masutani • couple • jp
7
2026-05-11 • via Nuitee
S
Sarah • family_with_children • jp
8
Good enough
Pros:

Good enough, a typical business hotel.

Cons:

No breakfast

2026-05-09 • via Nuitee
かえで • couple • jp
10
2026-05-09 • via Nuitee