Auberge Mermaid

Hotels
8.3 (160 reviews)
Oishi 1527-1 , Fujikawaguchiko , jp

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Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Delicious food
Friendly staff
Beautiful location
Cons:
Room size
Dated decor

Categories

Cleanliness
7.88
Rooms reported as clean, but some concerns about bed comfort.
Service
8.85
Staff described as friendly and helpful throughout the reviews.
Location
8.89
Great location with scenic views, close to attractions.
Room Quality
7.34
Some rooms considered dated and small, impacting overall comfort.
Amenities
8.37
Private hot springs and good facilities mentioned positively.
Value for Money
8.33
Travelers felt satisfied with their overall experience relative to the price.
Food and Beverage
8.88
Highly praised for the quality of both breakfast and dinner.
Overall Experience
7.85
Overall satisfaction was positive despite some room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:14

Property Description

Tranquil Retreat in Fujikawaguchiko

Charming Garden and Relaxing Terrace

Escape to Auberge Mermaid, a serene 2-star hotel nestled in Fujikawaguchiko. Unwind in air-conditioned rooms with modern amenities, free WiFi, and picturesque city views. Explore the beautiful garden, shared lounge, and inviting terrace.

Ideal Location for Outdoor Enthusiasts

Conveniently located near Lake Kawaguchi and Fuji-Q Highland, our hotel offers easy access to skiing, cycling, and hiking opportunities. Rent a bike and discover the scenic surroundings.

Nearby Attractions and Comfortable Stay

Discover iconic landmarks like Mount Fuji and Kawaguchi Asama Shrine, just a short distance away. After a day of exploration, return to Auberge Mermaid for a cozy retreat. Book now for a memorable stay in Fujikawaguchiko.

Important information:

Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 160 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 7.85
N
Nicholas • solo_traveller • us
10
2026-05-29 • via Nuitee
B
BIN • solo_traveller • tw
9
Pros:

可以入住時大廳預約泡熱湯♨️放鬆身心

Cons:

位置距離大石公園有一點距離，但附近有腳踏車可以租彌補一點時間。我的房間冷氣運轉聲有一點大聲，轟轟轟，可能只是個案

2026-05-29 • via Nuitee
C
CHWE JONE • couple • jp
9
機会有ればまだ泊まりたいと思います。
Pros:

まわりに綺麗な景色、富士山、河口湖、大石公園です。
朝日の出から夕日まで時間によってのんびりして、
富士山の変化衣装を見られると思います。
河口湖駅からバスで30分ぐらいですが、
河口湖と富士山の風景を色々な角度から見られます。

Cons:

ホテルは綺麗で、泊まり日の夜中と朝一にドアを何回もノックしたです。部屋間違いでしたんでしょうか？

2026-05-27 • via Nuitee
Q
QINGYANG • solo_traveller • jp
9
Pros:

貸切温泉は無料、朝食は美味しい😋、富士山見れる！

2026-05-27 • via Nuitee
O
Oliver • solo_traveller • au
6
2026-05-26 • via Nuitee
A
Albert • couple • es
8
2026-05-25 • via Nuitee
Y
Yumi • solo_traveller • jp
2
2026-05-21 • via Nuitee
V
VALERII • solo_traveller • ru
7
2026-05-20 • via Nuitee
S
Seigo • couple • jp
8
2026-05-17 • via Nuitee
K
Kiyomi • couple • jp
7
Cons:

強いて言うなら、部屋についてる露天風呂は追い炊き機能がなく、風通しがすごくいいので、夏以外は寒いかもしれません。お湯が冷えたら潔くお湯を張り直すと温かいお風呂が楽しめると思います。

2026-05-17 • via Nuitee
H
Hanne • extended_group • de
6
Traumhaftes Wetter gehabt, kurzer Weg vom Hotel zum See!
Pros:

Die Lage mit Blick auf Fuji!
Onsen sehr schön! Frühstück sehr schön angerichtet und lecker.

Cons:

Badezimmer im Hotelzimmer war sehr eng und die Armaturen/Spülung sehr laut.

2026-05-16 • via Nuitee
J
Jessica • couple • sg
10
Pros:

Great staff great view great price best part of our trip there! Just a little old and dusty but the view makes up for it all~ Hope to go back for their special dinner that i forgot to reserve ☺️

2026-05-11 • via Nuitee
好志 • solo_traveller • jp
10
2026-05-09 • via Nuitee
R
Roberto Kiko • solo_traveller • jp
10
2026-05-08 • via Nuitee
向後 • couple • jp
8
2026-05-06 • via Nuitee
S
Sui-ling • couple • us
8
2026-05-04 • via Nuitee
W
Wataru • solo_traveller • jp
10
最高なロケーション
Pros:

最高の料理最高のロケーション凄く満足しました

2026-05-03 • via Nuitee
M
Miyazaki • solo_traveller • jp
7
Pros:

ゆっくりできた

Cons:

部屋の匂いが気になった

2026-04-30 • via Nuitee
由香里 • couple • jp
8
次回はお風呂付のお部屋で是非また宿泊したいです♪
Pros:

スタッフの方々のホスピタリティ、朝晩のお食事、お食事の際の富士山の眺め、大変素晴らしかったです。

Cons:

部屋の洗面所がユニットで狭い、廊下や隣室の音が響く、貸切風呂の時間帯が夕食後の時間しか選べない点。

2026-04-29 • via Nuitee
M
Masayuki • couple • jp
10
最高でした。ありがとう。
Pros:

マウンテンビューの部屋は絶景でした。あいにくの曇天でしたが、ちょうど朝靄の上に浮かぶ富士山が美しく、最高でした。朝食しかいただきませんでしたが、エッグベネディクト、おいしかったです。

2026-04-29 • via Nuitee