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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Snack bar
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Toilet with grab rails
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Pool bar
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shallow end
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Shuttle service
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Game drives
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Nairobi
Featuring free WiFi, The Landmark Suites is situated in the heart of the Westlands business hub, offering exquisite accommodation in Nairobi. The spacious units include a seating area, dining area, and a balcony for a relaxing stay. With a fully equipped kitchen in each unit, including an oven, microwave, and kettle, guests can enjoy the convenience of home-cooked meals.
Top-Notch Amenities
Indulge in the fitness center to stay active or dine at the restaurant with a terrace for a delightful experience. The on-site restaurant offers mouth-watering dishes, while the proximity to shopping malls and 24-hour restaurants adds to the convenience of your stay.
Convenient Location
Located just 3.9 km from Kenyatta International Conference Centre, The Landmark Suites provides easy access to key attractions. With Jomo Kenyatta International Airport a short 16 km away, your journey to comfort begins as soon as you land.
Book your stay at The Landmark Suites for a memorable experience in Nairobi.
We are registered with Tourism Regulatory Authority.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Zeer grote kamer met bankstel, keuken en eettafel. Locatie is heel handig, 1 minuut lopen van Westgate Mall. Daar zit ook een safari.com winkel. Handig om een lokale simcard (met Mpesa) te kopen, zodat je niet in de rij hoeft te staan op de luchthaven.
Airport-taxi hebben we rechtstreeks via de receptie geregeld. Was uitstekend, chauffeur was ruim op tijd.
Onderhoud van de badkamer: Afrikaanse standaard. Dus er zijn wel eens klein dingen die niet zo goed meer werken. Maar als je het meldt, komt er direct iemand om het op te lossen. Dus toch prima!
Groot appartement met 2x een badkamer ideaal
Naast de mall
Waren geen handdoeken, geen douchespullen, geen kookspullen etc
Zwembad kan je niet in zwemmen is en mega klein, geen stoelen/ bedje om op te zitten en je zwemt letterlijk naast zitjes waar mensen eten/drinken. Totaal niet comfortabel en te doen.
Ontbijt valt tegen niet veel keuze en aanvullen kan beter
The room was large and bed was comfortable
Shower opening is weird and the toiletries were balancing on a shower until that was broken
But shower was lovely and hot
El apartamento súper grande y amplio y cómodo. Agua caliente muy bien . Wifi muy bien
No había jabón ni nada para fregar y limpiar lo que habíamos usado. No había apenas cubiertos .
Location is good - close to many restaurants and the Westgate Mall. Staff was friendly and trying to do the best with the extremely poor condition and management of the property.
Rooms were terrible. Did not have the facilities that are listed in the description. The bathroom shower pressure was weak and haphazard. Water sprayed everywhere. The sink drain was clogged. The safe operation was inconsistent. Sometimes it opened other times did not. Bed frames were dirty. The swimming pool was just for show - the staff were rinsing dirty utensils in the pool!!! The washroom in the lobby looked like something you would see in road-side, filthy washroom.
Best location in secure westland area right besides the Westaget mall and 10 mins walking distance to Sarit Center. Helps in getting all the requirments before heading for the Safaris.
Air con has a bright light which doesn't turn off
The bed & the shower was amazing
The internet was intermittent at times & there is construction going on next to the hotel, so it can be noisy.
Good security. Friendly staff. Perfect location.
Beddings need an upgrade. The kitchen needs to be well equipped. Coakroaches are in the apartment. Dirty plates from meals served to guests in the rooms stayed for long on the corridors. Filthy!
The staff and the restaurant was amazing for the food service and friendliness
Maybe just the construction next door but that can not be helped
Great location and very cooperative staff.. Staff at reception counter were super helpful.
Furniture bit outdated and more focus on cleaning.
Welcome at reception by Babel.
Issues and issues: Sink clogging, TV issue, window issue, noise disrupting sleep daily, unresponsive housekeeping and lack of supplies and shortcuts like spreading bed instead of changing bedding. Poor communication: Got locked out of room despite having paid and told stay was extended. Surprise allegation of dinner bill at end of 9 days total stay yet never once ate there. Utterly disappointed. Worst experience ever after years coming as a guest. What happened to Landmark? Sad state!
Located right next to the Westgate Mall which was an advantage. Breakfast was not too bad as well with decent variety.
Kitchen was closed by the time we checked in around 11 PM. But the staff were friendly and allowed us to order online.
The staff were so helpful at all times . Location was perfect next door to West Gate shopping centre. Rooms were clean and well equipped. bistro menu was simple but good value and food was good .
There is a new building going up next door, there are few places in Nairobi where this is not happening,but noise which was bearable was restricted to working day.
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