Berkana Hotel

Hotels
8.9 (389 reviews)
Aiteke bi Street 83 , Almaty , kz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable stay
Good value
Cons:
Hot water delays
Older plumbing in the building

Categories

Cleanliness
9.14
The room was clean with good amenities.
Service
9.11
Staff were friendly and accommodating.
Location
9.15
Excellent location within walking distance to attractions.
Room Quality
8.6
Rooms were comfortable and warm.
Amenities
8.63
Included kettle, fridge, and microwave.
Value for Money
8.89
Great value considering the price of accommodation.
Food and Beverage
8.64
Nearby cafe with delicious and affordable food.
Overall Experience
9.01
A very satisfying stay overall with minor plumbing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:14

Property Description

Convenient Location
Located just a 3-minute walk from Silkway City Shopping Centre and a short drive from Almaty 1 Train Station, Berkana Hotel offers easy access to the heart of Almaty.

Comfortable Accommodation
Experience a relaxing stay in our air-conditioned rooms with minibars, featuring bright classic-style décor and a cozy seating area. Free WiFi is available throughout the property for your convenience.

Explore Almaty
With prime access to Almaty’s attractions, including Abay Avenue and Republic Square, Hotel Berkana is the perfect base for your city adventures.

Book your stay at Berkana Hotel now and enjoy a seamless blend of comfort and convenience during your Almaty getaway.

Important information:

Please note that there is a tourist fee applies for foreign guests of 5% of total cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 389 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.89
Food and Beverage: 8.64
Overall Experience: 9.01
L
Linaleks solo_traveller ru
10
2026-09-02 via Nuitee
K
KAZU solo_traveller jp
7
2026-09-01 via Nuitee
G
Giuseppe C. solo_traveller it
8
2026-08-31 via Nuitee
M
Maja couple pl
9
Pros:

- the wonderful and hardworking staff

Cons:

- mold in the shower
- not all lamps and water installations are properly working

2026-08-29 via Nuitee
N
N4h3r extended_group it
9
2026-08-24 via Nuitee
N
N4h3r extended_group it
9
2026-08-24 via Nuitee
A
Aikaterini extended_group gr
9
2026-08-23 via Nuitee
R
RIN solo_traveller jp
9
2026-08-22 via Nuitee
O
Ombretta couple it
8
2026-08-14 via Nuitee
J
Jude solo_traveller nz
9
Pros:

Was a very comfortable stay in a good location. The staff were very pleasant to deal with

Cons:

The lighting in the room was not very good

2026-08-13 via Nuitee
R
Roman couple gb
10
Great place to base yourself in Almaty
Pros:

Beautiful place to stay in Almaty.
Really well located and close to metro & busses.
Old soviet era building but so much charm, feels like staying at my grandma’s house.
Comfy bed with aircon, nice clean bathroom and nicely shaded by the trees outside.
Really sweet and friendly owners too, they even let us store our luggage in-between stays while we explored Kazakhstan.
I’d absolutely stay here again and would recommend it to anyone looking for reasonably priced accom in Almaty.

Cons:

Genuinely can’t think of anything.

2026-08-10 via Nuitee
H
Hsiu chu extended_group tw
10
2026-08-10 via Nuitee
H
Hsiu chu solo_traveller tw
10
Pros:

地點好,老闆娘非常熱心環境也非常乾淨

2026-08-10 via Nuitee
Y
Yanina family_with_children th
10
Второй раз в этой гостинице. Все замечательно, довольны. Тихо, спокойно, удобно. Замечательное место, все рядом. Оттедьн
Pros:

Дружелюбный персонал, хороший номер, удобное расположение! Вернемся к вам еще!

Cons:

Нет такого

2026-07-25 via Nuitee
S
Stefania solo_traveller it
9
Consigliato!
Pros:

Pulito, ottima posizione

Cons:

Un po’ caro

2026-07-24 via Nuitee
S
sova1969 solo_traveller ru
10
обновить ремонт
Pros:

останавливаюсь постоянно тк все устраивает

Cons:

от добра добра не ищут

2026-07-19 via Nuitee
M
Mariya solo_traveller kz
10
2026-07-19 via Nuitee
A
Aleksei solo_traveller ru
10
Хороший отель
Pros:

Хороший отель. В центре, но место довольно тихое, по крайней мере в тех номерах, которые выходят во двор. Мне всё понравилось. Сервис ненавязчивый. Интерьер уже довольно старенький, но аккуратный.

Cons:

Нет завтрака.

2026-07-13 via Nuitee
R
Ravi Reddy solo_traveller in
6
Try and avoid, not value for price paid.
Pros:

Location

Cons:

Service

2026-07-09 via Nuitee
A
Arjen solo_traveller nl
9
2026-07-01 via Nuitee