Gostinitsa Grand

Hotels
8.8 (81 reviews)
Tole Bi 21 , Qyzylorda , kz

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Breakfast variety

Categories

Cleanliness
8.41
Guests frequently praised the cleanliness of the hotel, despite some mentioning a minor issue with breakfast quality.
Service
9.38
The service was highlighted as excellent with specific mentions of a wonderful administrator.
Location
8.92
Location has been positively commented on, emphasizing convenience.
Room Quality
8.87
Rooms described as clean, cozy, and nicely renovated.
Amenities
8.4
No specific amenities mentioned; standard quality for this hotel tier.
Value for Money
9.16
Overall value correlating with the positive experiences reported.
Food and Beverage
7.91
Breakfast described as lacking variety, affects satisfaction in this area.
Overall Experience
9.38
Guests expressed high satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:15

Property Description

Luxurious Accommodation
Gostinitsa Grand in Qyzylorda provides upscale lodging with air-conditioned rooms featuring flat-screen TVs and complimentary bathrobes, slippers, and toiletries.

Exceptional Service
Experience top-notch hospitality with a 24-hour front desk always ready to assist you during your stay at Gostinitsa Grand.

Convenient Amenities
Enjoy a comfortable and hassle-free stay with a range of amenities provided at the property.

To book your stay at Gostinitsa Grand and experience luxury and convenience at its best!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 08:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for KZT 10,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 81 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.16
Food and Beverage: 7.91
Overall Experience: 9.38
Джусупкалиев • solo_traveller • kz
8
2026-06-20 • via Nuitee
K
Karim • extended_group • kz
8
2026-06-18 • via Nuitee
L
Leonlaris • solo_traveller • kz
5
Pros:

расположение

2026-06-17 • via Nuitee
M
Maratosa • family_with_children • ru
10
2026-06-13 • via Nuitee
Асанбаева • solo_traveller • kz
10
2026-06-09 • via Nuitee
V
Viktor • solo_traveller • kz
10
2026-06-08 • via Nuitee
V
Viktor • couple • kz
10
2026-06-08 • via Nuitee
H
humphry • solo_traveller • at
10
Schönes Stadthotel
Pros:

Sehr freundliches Personal. Motorrad konnte im abgesperrten Innenhof abgestellt werden. Großes, sauberes und bequemes Zimmer. Frühstücksbuffet ganz o.k.

2026-06-06 • via Nuitee
S
Saltanat • solo_traveller • kz
10
2026-06-01 • via Nuitee
G
Gaukhar • solo_traveller • kz
10
2026-05-31 • via Nuitee
владимир • family_with_children • ru
10
Pros:

Всё

Cons:

Ничего

2026-05-28 • via Nuitee
Байжан • solo_traveller • kz
8
Cons:

Завтрак без горячего

2026-05-28 • via Nuitee
P
pierre • solo_traveller • fr
10
2026-05-27 • via Nuitee
L
Lusha • couple • hk
10
非常非常干净、舒适、安全。
Pros:

非常非常令我惊喜的一家家庭旅馆。原本看图片没有很高的预期，但是到了之后发现，主人把这里打理得非常好，在当地居民去的一个安静小巷子里，有漂亮的院子，门厅里有很多绿植，干净整洁，地面是字面意思的一尘不染，房间不大，但每个角落都无比干净，玻璃连一点水渍都没有，比我家里都干净。主人是一位岁数比较大的阿姨，虽然不会英文，但一看就是严谨认真善良。我们自驾赶路中，可以把车停进院子里，非常有安全感也方便。
总之，强烈推荐路过克孜勒奥尔达的朋友住在这里。

Cons:

完全没有，一切都特别棒！

2026-05-26 • via Nuitee
M
Mikhail • couple • ru
9
2026-05-24 • via Nuitee
Y
Yesserkepova • couple • kz
10
Понравилось, рекомендовала, для поездок по работе очень комфортно, документы оформили быстро.
Pros:

Чистый номер, есть дополнительные одеяла, кондиционер. Территория очень облагороженная, много зелени, дворик тихий.

2026-05-16 • via Nuitee
S
Saltanat • solo_traveller • kz
10
2026-05-13 • via Nuitee
A
Arman • family_with_children • kz
5
цена должна соответствовать классу люкс или представительский. Это просто улучшенный номер, а не люкс как описали.
Pros:

Отсутствует суета и это хорошо.

Cons:

Цена завешена, так как не тянет на номер класса представительский или люкс. Ожидал большего. Завтрак каждый день одно и тоже. Все 9 дней один и тот же завтрак без изменений. Необходимо менять завтраки, тем более если номер люкс класса считаете. Ночью в лицо падает свет с улица и выключают только в 00:00 часов ночи. Уборку не каждый день делают а по мере необходимости гостя. В гостиницах считаю должны по умолчанию делать уборку каждый день.

Из плюса: номер чистый в целом, персонал отзывчивый. Здесь вопрос нет.

2026-05-12 • via Nuitee
Евгений • couple • kz
8
2026-05-12 • via Nuitee
X
xylio • solo_traveller • kz
10
2026-04-24 • via Nuitee