JELSOMINOHotel

Hotels
7.2 (1454 reviews)
Asankayghy Street Imanova , Astana , kz

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Minor maintenance needed
Location could be better

Categories

Cleanliness
5.8
Some reviews mention cleanliness issues; overall cleanliness could be improved.
Service
8.3
Staff are frequently noted as friendly and supportive.
Location
6.8
Location is somewhat far from tourist areas but manageable with transportation.
Room Quality
7.3
Rooms are spacious and comfortable despite some minor issues reported.
Amenities
6.8
Amenities are available but some reviews suggest improvements could be made.
Value for Money
7.8
Good value for the price, especially with breakfast included.
Food and Beverage
7.8
Breakfast is consistently praised as wonderful.
Overall Experience
7
General satisfaction with amenities and service, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:20

Property Description

Convenient Location in Astana
Located just 5.7 km from the iconic Bayterek Monument, JELSOMINOHotel offers a comfortable stay with a shared lounge, free private parking, and a restaurant and bar on-site.

Modern Amenities and Services
Experience convenience with a concierge service, tour desk, 24-hour front desk, airport transfers, room service, and complimentary WiFi. The rooms feature a flat-screen TV, air conditioning, and a work desk for your comfort.

Nearby Attractions
Explore nearby attractions such as Expo 2017 Astana and Kazakhstan Sports Palace, both just a short distance away. With Nursultan Nazarbayev International Airport only 19 km from the hotel, your journey is made easy.

Ready to experience comfort and convenience in Astana? Book your stay at JELSOMINOHotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.2
Based on 1454 reviews
Cleanliness: 5.8
Service: 8.3
Location: 6.8
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7
A
ARIELLE • solo_traveller • fr
8
Pros:

Personnel serviable et excellent accueil.

2026-06-20 • via Nuitee
S
SARAH MOHAMMED AMEEN • family_with_children • my
10
Pros:

We encountered a few issues at the beginning of our stay, but the staff resolved them promptly. Overall, it was a pleasant and comfortable experience.

2026-06-20 • via Nuitee
Z
Zamekbayev • solo_traveller • kz
10
2026-06-20 • via Nuitee
J
Johann • couple • de
6
Astana ist schön
Pros:

Nettes Personal

Cons:

Keine Zimmerreinigung

2026-06-20 • via Nuitee
E
Erdaulet • couple • kz
10
2026-06-19 • via Nuitee
A
Anastassiya • solo_traveller • kz
6
Pros:

Удобное расположение, внешний вид

Cons:

В номере нет полотенец, нет пульта от телевизора. Завтрака начинаются в 08.30, но если уезжаешь раньше этого времени, ланчбокс не собирают....

2026-06-16 • via Nuitee
Самат • solo_traveller • kz
5
Cons:

Кондиционер не работает

2026-06-16 • via Nuitee
A
Artem • couple • ru
8
Pros:

Хороший просторный номер, расположение далековато от основного центра, персонал очень любезный. Кондиционер плохо работает, в остальном всё шикарно.

2026-06-15 • via Nuitee
P
Piotr • solo_traveller • pl
4
Low cost standard quality
Pros:

Good quality to price ratio

Cons:

Hard to communicate with the staff in English. I didn’t have electricity in my room, I asked for help and despite I was assured that it would be fixed, when I came back to my room in the evening there was still no electricity..

Breakfast starts at 8:30 which is pretty late. I asked for coffee about 7:30 because I had to leave and go to the airport. The staff wanted to charge me for additional coffee despite the fact that I was skipping the breakfast where coffee was included.

2026-06-15 • via Nuitee
A
Alexei • family_with_children • ru
3
Cons:

Таракан в зоне приема завтрака

2026-06-15 • via Nuitee
Ойсалова • solo_traveller • kz
9
2026-06-14 • via Nuitee
R
Rogacewicz • extended_group • pl
9
Udany wyjazd
2026-06-13 • via Nuitee
S
Sergei • solo_traveller • kz
10
Pros:

Отличный стильный отель. Администратор пошел нам навстречу и согласовал раннее заселение без дополнительной оплаты. Завтрак был вкусный и разнообразный.

2026-06-13 • via Nuitee
Ирина • couple • kz
10
2026-06-09 • via Nuitee
Иванов • solo_traveller • kz
4
2026-06-09 • via Nuitee
Ерлан • solo_traveller • kz
8
2026-06-08 • via Nuitee
Григорий • family_with_children • ru
10
2026-06-08 • via Nuitee
H
Hanna • solo_traveller • by
10
2026-06-07 • via Nuitee
O
Ondasyn • solo_traveller • kz
9
2026-06-07 • via Nuitee
R
Roman • solo_traveller • ru
10
Хороший вариант за свои деньги!
Pros:

Понравилось отношение персонала! В целом отличное соотношение цена-качество!

Cons:

Номера немного "подустали"

2026-06-04 • via Nuitee